D C Performance Reviews 285

Don't event bother to order any BC coilovers parts. Absolutely rip off . They charging double for anything for BC. Better go to BC .co.uk. Also it's stated 7-10 working days for a delivery . After 11 days after purchase I still didn't hear anything from them apart of I will need to wait 2-3 weeks where it suppose to be max 7-10days . Only happy to take money from you and after that they don't even bother. BC pillowball from a producent £47 from DC performance £89+ £10 for a 3 weeks delivery. Joke

To be fair i really don't know what to say, its good to see that there is still customer excellence even when there are hiccups.

Ordered brake pads for an upgraded brake kit, everything was fine for the arrival date.
Rang the day of expected arrival (6ish) and got a call back at 7h30 pm informing me of an issue.

System haven't processed any orders for the past 3 days.
Super apologetic, asked if I still wanted to follow with Order.

I confirmed and ultimately was informed that due to System issue they weren't aware that the stock for the part was unavailable, asked if I could wait to beggining next week or if I wanted a different part available.
Wasn't to pressed to have it straight away and they confirmed delivery date and everything followed what was expected.

Fast delivery arrived Sunday! of Koni interactive rear shocks for Fiat Ducato camper van. I am very impressed with the improvement in damping and stability over the original parts, more pleasure to drive. I would recommend these, the hardest part of the installation is removing the lower bolts that are exposed to corrosion on the exposed tip of the bolt thread.

I ordered a part which turned out not to be in stock, which happens to be fair, we're all human.

I was promptly emailed same day to make me aware it was not in stock, and what the lead time would be, and asked they should go ahead with the order.
Fantastic

not only that though, they had noticed that the car I had listed didn't match the car which the part is supposed to fit. I knew this to be fair, I knew the chassis were the same and it would very likely fit, but the fact they asked to make me aware incase I wasn't is above and beyond as far as I'm concerned.

the part then showed up within the stated time they said it would, well wrapped and whatever

and it fit perfectly

not much more to say really, no hiccups, no issues or hardships

tl:dr
they just reached out immediately when I placed my order to make sure I was okay with waiting, and to make me aware that the part isn't garunteed to fit the vehicle I had listed on my acc

can't expect more than that

What a great company to deal with. Really fast shipping great quality products.I will be buying more from them

Parts were well priced and came on time good service

Better packaging than the competition, arrived earlier than expected AND I saved money. Couldn't do it better if you tried.

Brilliant service
Product 100% with a 10 year warranty cant go wrong here
Thanks dc

DC performance's sales staff helped me find the right exhaust for my car on a Friday morning and had it delivered to the garage by lunch time on Monday. The garage is so impressed they added them to their list of suppliers.

Very good customer service and great price

Fantastic company.. rang up .. very professional..had the suspension in stock miles cheaper than anyone else And with next day delivery...job done

Great customer service and advice when asked for help on products!

Very good quick service, exactly what I ordered.

Love the amount of pre-purchase advise and willingness to help.

Product arrived very quickly and cheaper than the competitors. Would highly recommend.

Good springs and fair price but helpful advice before buying. Took time to answer my question before buying as there are many options on van models. Fitted springs myself and improved the look of my van no end.

My personal experience was that the service was fantastic very easy to order the parts I needed I also had a query about the parts I ordered thinking I had made a mistake ie I ordered wrong parts ,I talked to a very nice lady you was extremely helpful and reassured my that I had made the correct order.

Super fast shipping and great prices to the EU

Very quick and received exactly what I ordered and was kept up to date

The whole process faultless from supplier to delivery