Everyone is always nice on the phone at DCU but Jamie G was not only nice she helped me find a path to the loan I was seeking that 2 or 3 other reps before didn’t think of. I’m a bit of a unique situa... See more
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DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
Donald Lynch Boulevard 220, 01752, Marlborough, United States
- dcu.org
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Great fast service.
It took a while to get someone on the…
It took a while to get someone on the phone. Once I got a real person, Sara, she was great. We went thru the application for a LOC and although there were some questions, she handled them perfectly.
Bharati shah was amazing,Professional…
Bharati shah was amazing,Professional and kind.She helped me with everything
She was very nice and kind because I…
She was very nice and kind because I was very nervous, but she helped me and explained everything I needed to know as a 14 year old who was opening an account for the first time.
Wonderful experience and so much…
Wonderful experience and so much helpful thank you Varsha for helping out
The Rep was very courteous,
The Rep was very courteous,
Very knowledgeable, and suggested
Credit Unions accounts to me.
Process is clear and smooth with good…
Process is clear and smooth with good customer care support.
Varsha S was great
Varsha S was great. Her customer service and advice went above and beyond what I had even called in for. DCU and its employees always continue to prove their value in their services and in the experience I receive whenever I need to deal with banking,
I am grateful doing business with DCU…
I am grateful doing business with DCU since 2023. Thank you so much Sukanya Majumdar you made it easier for me today I didn’t expect that! You are amazing m! Once again thank you so much!
Gracias Diana por tu servicios
Bharati shah gave a great experience…
Bharati shah gave a great experience she was the best
Joe was great
Joe was great! He was very thorough. He even got me more money than I was supposed to!
It was an overall good experience except for the wait times on the phone. All the times I've talked to them it's been hours but thank goodness for the call back number!
My teller was great!
My teller was great! Very nice and extremely helpful.
Sharise was incredibly helpful
Sharise was incredibly helpful, kind, and patient throughout the entire process. She took the time to answer all of my questions thoroughly and made sure I understood everything. She was very informative, professional, and provided outstanding customer service. Thank you, Sharise, for making my experience such a positive one!
Excellent Customer Service! Very satisfied!
The representative was very knowledgeable, kind and patient. She listened to my questions and was able to assist me in what I needed to do. She explained everything to me very clearly and patiently. She even gave me additional information that was beneficial. I was very satisfied with the service that I received.
Thank you Russell!
Russell with the loan processing department was great! He was friendly, kind and efficient!
Tanika did a great job assisting with…
Tanika did a great job assisting with my loan application. I am very happy with the overall experience.
Jessica's customer service was pleasant…
Jessica's customer service was pleasant and clear. She put in major emphasis on listening and truly hearing my concerns. After consulting with her team, she made me feel comfortable that she will help resolve my issues.
Thank you
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