Digital Federal Credit Union Reviews 

Every time I call in the agents are extremely patient with me. Everything gets done im a timely manner, and they're overall
kind.

Julie was very helpful with a connectivity issue and even went above and looked up information from a third party site for a fix between my DCU account and Quickbooks.

The supervisor was extremely helpful with navigating the purpose for my call. He was very clear and made sure all requested documentation was in my inbox prior to ending the call. He was professional and knowledgeable when addressing all matters.

Thank You Milton for helping me refinance my car loan. Excellent service.

Well not remembering the name of the agent that helped me, I would say that she was an employee that should be rewarded and considered a key resource. I called to close my accounts, only based on bank consolidation post retirement. She carries the torch for DCU to try to get me to stay in as a customer and I cannily say that while my mind was made up, if she worked for my company, I would reward her and consider her a very valuable asset based on her energy and determination. She genuinely cared about me leaving and if there had been any wiggle room, I would have caved. So cheers to her and to DCU for whoever hired her.

Very helpful and friendly staff (Tanika). solid customer service. explained everything in detail.

Member service rep Alejandro went out of his way to get my loan approved and ready so I can take care of an urgent need. So grateful!

Representative Joe was able to answer all my open questions and also educate me about my loan. Thanks DCU family

Always kind and understanding. Also swift with problem solving and answering my questions. I am very grateful for my DCU.

Karen was very polite and assisted me with everything i needed.

The young lady was pleasant and answered all my questions.

The rep was pleasant and got my issue resolved

The associate was very polite, knowledgeable, patient and professional.

Absolutely amazing. Kasey was so nice and talked me through getting my auto loan. DCU is the best!!

Wanda was excellent

The representative Savannah was polite, happy, and helpful. There are polite and helpful reps however not many that show happiness through the phone. Her personality and service represented DCU in a professional but personable way.

Aisha was a very good rep very professional and solved the problem she was very polite i can tell she enjoys her job

Not only did she help me accomplish what I needed she told me about a better savings account I didn't know about. I plan to start that account to get more interest.