Digital Federal Credit Union - Marlborough Solomon Pond Reviews 

32
TrustScore 4.5 out of 5

4.7

865 Donald Lynch Boulevard, 01752 Marlborough, MA, US


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Rated 5 out of 5 stars

I had an outstanding experience working with Nancy at Digital Federal Credit Union. She went above and beyond to help me secure two loans at the same time. Nancy was professional, patient, and incre... See more

Rated 5 out of 5 stars

Ms Varsha G at DCU has impeccable customer service. I truly appreciate all the help ad advice you have bestowed upon my query and quest to the entire car loan process. Successfully got through and eve... See more

Rated 5 out of 5 stars

Very helpful and friendly staff (Tanika). solid customer service. explained everything in detail.

Rated 5 out of 5 stars

My situation was complicated and took over an hour and 40 mins to complete- and representative Dwayne, did an outstanding job at helping me resolve the issue. I was met with kindness, patience, and ge... See more


Company details

  1. Bank
  2. Credit Counselling Service
  3. Financial advisor
  4. Non-bank financial service

Written by the company

DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.


Contact info

  • 865 Donald Lynch Boulevard, 01752, Marlborough, MA, United States

  • 1-800-328-8797

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

3,662 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an outstanding experience working…

I had an outstanding experience working with Nancy at Digital Federal Credit Union. She went above and beyond to help me secure two loans at the same time. Nancy was professional, patient, and incredibly responsive throughout the entire process.

Thank you Nancy for making this such a great experience!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Long and effective

My situation was complicated and took over an hour and 40 mins to complete- and representative Dwayne, did an outstanding job at helping me resolve the issue. I was met with kindness, patience, and genuine care from Dwayne and he truly did everything he possible could, to ensure there was a solution!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Ms Varsha G at DCU💯

Ms Varsha G at DCU has impeccable customer service. I truly appreciate all the help ad advice you have bestowed upon my query and quest to the entire car loan process. Successfully got through and everything was smooth all credit to Ms Varsha and Thankful to DCU for the opportunity too.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

DCU branch in marlborough

I was greeted by Kim as soon as I enter the branch and he signed me up based on what I needed to do. In a matter of a second I was greeted with Jillian Snyder as she invited me to her office. Everything was done in a few minutes, she was so pleasant, helpful and efficient. I love DCU and their employees. Thank you 😊

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I just had a great customer service…

I just had a great customer service experience with a young lady at DFCU. She was VERY patient, helpful with a very positive attitude, and a calming demeanor. It was one of the best Customer Service experiences I have had in years. Congratulations to her for the high-quality job she did. She is a keeper for DFCU!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Jay (John) was great

Jay (John) was great. He was kind, caring, and easy to understand. He made sure that I understood everything and looked into extra stuff for me. I appreciate being able to come in, be treated with respect and kindness, and be able to get everything done quickly.

5 May 2026
Unprompted review

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