Digital Federal Credit Union Reviews 

Lakeesha was absolutely fantastic! She walked me through each step in the process of my application. Also, she was very sweet, understanding, and patient. I had a great first experience with DCU because of her!

Denise, help me a lot for my refinance and she is very polite to answer and help very depth of a problems. truly apricate and loved to get assist more in future if needed.

Your organization has always been professional and taken care of any needs i have with banking or questions i have needed answered

Savannah was extremely helpful professional and considerate. As a new member she coved the next steps in my loan process and all possible payment options. I know what to expect next and I feel confident moving forward with my loan process. Customer service was outstanding and I also feel confident recommending DCU

Soumil I am pleased with your assistance,thank you

Sanji is extremely professional and friendly every time I come in. Perhaps most impressive is that if all the people he meets, he remembers my name. Outstanding employee!

Agent Perry was very courteous and efficient. She answered all my questions and kept my hold times very brief. She definitely made my loan experience a great one!

I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person at a local branch everyone is so very helpful. Keep up the excellent work for all of the Customer Service Staff employees. Have a wonderful day Lorraine

Spoke to Natasha. Was very patient and detailed with my request. Got the sense that she really takes pride in her work and really wants to help

Jada was amazing! Helped me with all of my issues and answered all of my questions. Dcu is an amazing bank and I truly appreciate them.

The representative Tiffany actually handle my situation with concerned and went well above making sure the problem was handle with care. Thank you DCU

Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home. Me and my spouse and some friends have been using DCU for a few years now and this is exactly why we will continue to do so, 😄

Britney was amazing! She took the time to explain to me something I didn’t understand from the app and was incredibly patient and kind! She went above and beyond to make sure I knew everything I needed to know. Very happy with the service, thank you!

Yes I spoke to Odette and she was very helpful and patient customer service, she gide and help me solve my problem .thank Odette for your help

She help me a lot , you should promote her or give her raise or something

DCU is the best.Inever have had bad service in person or online .Everybody is always smiling and happy.

Customer service is very good they explain everything we needed

Representative was very helpful and answered all my questions in detail. Very knowledgeable and pays attention to your question.

the staff helped me swiftly and efficiently with my questions and problems!