DDOWNLOAD Reviews 

1,449
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 479 reviews, reviewers overwhelmingly had a great experience with this company, strongly praising the consistently fast download speeds, dependable servers, and overall reliable performance. Consumers frequently mention the clean, intuitive website interface and affordable yearly pricing, noting that it is very simple to navigate and manage personal uploads without trouble. However, some people mentioned issues regarding payment methods, explaining that transactions often require unfamiliar third-party providers and can include unexpected extra currency conversion charges. Reviewers also experienced frustrations with delayed support responses, unexpected account suspensions, and difficulties when trying to resolve billing problems or contact customer service teams.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting clean interfaces, fast... See more

Service

Reviewers mention positive feedback about service, noting it runs smoothly and reliably without downtime.... See more

Price

Reviewers highlight positive aspects of price, noting that the yearly cost is affordable, fair, and offers an... See more

Website

People report positive experiences with website, frequently highlighting fast, stable speeds, reliable... See more

Payment

Users describe ambiguous interactions with payment, with some consumers reporting that credit card and bank... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using ddownload.com for a while now, and I’m really impressed with the speed and reliability. The downloads are always fast, and I’ve never had any issues with files or broken links. The int... See more

Rated 5 out of 5 stars

I’ve been using ddownload.com for quite some time now, and I’m truly impressed! 🌟 The service works incredibly fast, and downloading files is absolutely hassle-free. Everything is clear and easy... See more

Rated 4 out of 5 stars

In principle, DDownload can be used every day. However, there are also restrictions that reduce traffic. The daily limit could be increased slightly. If you want to pay annually and remain anon... See more

Rated 4 out of 5 stars

Overall, I’m very satisfied. Since the hard drive replacement, I haven’t encountered any issues. Unfortunately, the download speed has dropped to around 5 MB/s over the past three months, whereas I pr... See more


Company details

  1. Cloud Computing Service
  2. also in
  3. Cloud storage service
  4. Software company
  5. Web hosting company

Written by the company

DDownload is a fast, secure, and affordable cloud service for online storage, remote backups, and high-speed downloads. With DDownload Premium, users benefit from instant file access, 200 GB daily download volume (6000 GB/month), parallel downloads, and no speed limits – all at a great price. We support most download managers and ensure fast delivery worldwide. Whether you need to store, share, or download large files, DDownload is your reliable solution. Trusted by thousands of users, our service focuses on performance, privacy, and simplicity. Start with a free account or upgrade to Premium anytime. We value every review and appreciate your honest feedback to help us improve. Leave your rating today and experience the power of truly unlimited downloads.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,449)

874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Account suspended/blocked after 20…

Account suspended/blocked after 20 minutes of purchase.

19 January 2026
Unprompted review
DDOWNLOAD logo

Reply from DDOWNLOAD

Dear John,

Thank you for your feedback.

Account suspensions shortly after purchase are usually triggered automatically by our security systems to prevent abuse or unauthorized usage. This does not mean that your payment or account is invalid.

Please contact our support team so we can review your case and resolve this as quickly as possible.

Support: info@ddownload.com

Kind regards,
DDownload Support

Rated 3 out of 5 stars

Good site for the download

Good site for the download, but when it comes time to pay, the dddownload website asks for €29.99 and redirects you to the Supercharge payment site, where you're charged 30 CHF -> €32.33, which is 7.8% more! Why can't we pay in euros and let our bank charge the exchange fees?

19 January 2026
Unprompted review
DDOWNLOAD logo

Reply from DDOWNLOAD

Dear Alexandre,

Thank you for your feedback.

Displayed prices may vary depending on currency, payment method, and regional processing. Exchange rates and conversion costs are determined by the payment provider and financial institutions involved.

If you have any questions regarding a charge, our support team will be happy to assist you.

Support: info@ddownload.com

Kind regards,
DDownload Support

Rated 2 out of 5 stars

Uploads are not for long

Most Uploads are deleted after two weeks. Service might be cheap but that doesn't really help if there is nothing to download.

18 January 2026
Unprompted review
DDOWNLOAD logo

Reply from DDOWNLOAD

Dear Tristan,

Thank you for your feedback.

File availability can be affected by various factors, and in some cases files may not be accessible at all times. We are continuously working to maintain a stable and reliable service.

If you have any questions regarding your subscription, our support team will be happy to assist you.

Support: info@ddownload.com

Kind regards,
DDownload Support

Rated 5 out of 5 stars

Good Service

Service is easy to use. Up and downloads are straight forward. Combined with a good price. I can recommend ddownload

17 January 2026
Unprompted review
Rated 4 out of 5 stars

In principleReliable and no downtime. Traffic could be higher.

In principle, DDownload can be used every day. However, there are also restrictions that reduce traffic.
The daily limit could be increased slightly.

If you want to pay annually and remain anonymous, you have to familiarize yourself with the subject. The price-performance ratio is reasonable. Other providers are cheaper, but either you get little traffic or the download speed is miserable.
I've only had one outage in four years. It's very reliable.

In short, I'm satisfied and happy to be a part of it.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

The price-performance

The price-performance ratio is unbeatable.
Dislike those days when they halve the speed.
Love that this och is available in most of my countries websites.
Will pay 4it til they exist.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Always working

Always working, the latest stuff is on.
Unfortunately speed-limited by my ISP, but that's not DD's fault.

16 January 2026
Unprompted review
Rated 3 out of 5 stars

Download speed

The download speed is lower than that of free hosts such as gofile.io, send.now, mega.nz

15 January 2026
Unprompted review
DDOWNLOAD logo

Reply from DDOWNLOAD

Dear e.elias,

Thank you for sharing your experience.

Download speeds can vary depending on multiple factors such as location, network conditions, and time of use. We continuously work on improving overall performance and stability.

If you encounter persistent issues, feel free to contact our support team.

Support: info@ddownload.com

Kind regards,
DDownload Support

Rated 5 out of 5 stars

experience from veteran DJ

I am a veteran DJ that uses this service extensively.
It works perfectly, fast, no pop-ups and distractions.
it's clean and intuitive interface is attractive and moost of all the pricing is the best.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

DDownload User and Service Experience

I have been using DDownload for a few years now and have now taken advantage of the December offer to extend the service for another year. The offer has now also been extended for January. €30 for a year is OK.
I have no problems with DDownload, no access issues, and no offline periods. The promised speeds are maintained. And that is the most important thing for me, easy access and above all, trouble-free service.

31 December 2025
Unprompted review

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