Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
Company replied
The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more
Company replied
I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more
Company replied
Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more
Company replied
Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.
Written by the company

Ab einem Einkaufswert von 500EUR
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Hudson Reed DE
the purchase and delivery were quick and efficient and the comunication ' by phone and email as well.

Reply from Hudson Reed DE
Unfortunately the package was partially damaged and partially not delivered to the wrong address, but the service reacted fast and was competent to reimburse the amount.

Reply from Hudson Reed DE
During online-ordering I got immediate and competent support over the phone to chose the right products. Infos during shipping-process were accurate and prompt.
One part got damaged during transport - immediate replacement was organised (email-response within 1 hour after filing the report!!) - very positive experience compared to other online-furniture-suppliers...

Reply from Hudson Reed DE
Great customer service, quick delivery within days, nicely designed heater.

Reply from Hudson Reed DE

Reply from Hudson Reed DE
Unfortunately, there was damage to the product (deep scratches on bathtub, but Hudson Reed reacted swiftly and offered a monetary solution that suited me well.

Reply from Hudson Reed DE

Reply from Hudson Reed DE
I brought a very stylish sink in a traditional British style in good quality and competitive price. The drain head had a small damage from transport, but I got very quick and easy the spare part. This is how shopping on the Internet is fun.

Reply from Hudson Reed DE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.