Good offers are published regularly which make great quality products available to all for a good price. This is great for students like myself.
Company replied
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See what reviewers are saying
I really enjoyed most of the products I tried, especially the protein products. However, Genesis wasn’t really for me — the taste reminded me a lot of children’s cough syrup, so I couldn’t really enjo... See more
Company replied
This is like my third or fourth time getting their vegan protein. Honestly, I wasn’t expecting much since vegan proteins usually taste awful, but this one actually blew me away. I’ve tried 3 flavors s... See more
Company replied
Nach wie vor, die Erdnussbutter war ungenügend verpackt. Diesmal ist es heil angekommen aber ein bisschen mehr Sorge und Verpackungsmaterial würde garantieren dass die wahre immer schadlos sein Ziel... See more
Company replied
Company details
- #153 of 235 best companies in Fitness and nutrition
- #171 of 254 best companies in Health and beauty shop
- #62 of 85 best companies in Health food shop
- #24 of 29 best companies in Natural Foods Shop
- #29 of 41 best companies in Sports Nutrition Shop
- #185 of 273 best companies in Vitamin & Supplements Shop
Written by the company
Protein Works ist eine mehrfach ausgezeichnete Direct-to-Consumer-Marke für funktionelle Lebensmittel, die 170 Mitarbeiter in den Bereichen Lebensmittelproduktion, Logistik und Verwaltung beschäftigt. Seit unseren bescheidenen Anfängen im Jahr 2012 haben wir über 300 Millionen Shakes in mehr als 100 Ländern verkauft und das Leben unzähliger Menschen weltweit positiv verändert. Dank unserer hochmodernen hauseigenen Produktionsanlagen und unserem erfahrenen Team aus Ernährungsexperten und Lebensmittelforschern, entwickeln wir Produkte, die den Verbrauchern ein außergewöhnliches Preis-Leistungs-Verhältnis bieten. Unsere Produkte stehen für erstklassige Qualität, sind reich an Nährstoffen und kompromisslos in Sachen Geschmack. Unser Sortiment umfasst Protein Shakes, Trinkmahlzeiten, Gesundheits- und Wellness Supplements, proteinreiche Snacks, funktionelle Lebensmittel und vieles mehr. Als eine der am schnellsten wachsenden Marken für Lebensmittel und Getränke in Großbritannien, mit einer expandierenden Präsenz in der EU, stehen wir für Exzellenz und Innovation. Wir sind engagiert, unsere Kunden weltweit auf ihrem Weg zu einer verbesserten Gesundheit zu begleiten.
Über Uns
Written by the company
- Unsere Kunden Sind Das Wichtigste
- Welche Art von Unterstützung oder Hilfe du auch benötigst – wir sind ein Team aus echten Menschen (keine Roboter!), die bereit sind, dir zur Seite zu stehen und dir zu helfen. Für den Priority Service sende uns bitte eine E-Mail an helpdesk@proteinworks.com oder ruf uns unter 01928 571677 an. Das ist der schnellste Weg, uns zu erreichen, wenn du Unterstützung bei einer Bestellung benötigst – und dir zu helfen ist das, was wir am liebsten tun! Zögere also nicht, dich bei uns zu melden. Unser Kundenservice Team ist montags bis freitags von 8:00 bis 18:00 Uhr für dich da. Während dieser Zeiten kannst du uns direkt per E-Mail, Live-Chat oder Telefon kontaktieren – ganz so, wie es für dich am bequemsten ist. Möchtest du uns am Samstag oder Sonntag erreichen, sende uns einfach eine E-Mail oder eine Direktnachricht, und ein Teammitglied wird sich so schnell wie möglich bei dir melden. Wenn du Unterstützung bei deiner Ernährung brauchst oder Fragen zu unseren Produkten hast – in Bezug auf deinen Lebensstil oder deine Diät –, helfen wir dir ebenfalls sehr gerne weiter. Wir freuen uns darauf, mit dir in Kontakt zu treten!
- Heimat Der Gesunden Innovationen
- Alle unsere Produkte, einschließlich unserer Shakes, bestehen zu 100% aus Premium Zutaten. Bei der Qualität machen wir keine Kompromisse. Aromen und Inhaltsstoffe werden nicht nur aufgrund ihrer Herkunft und Reinheit ausgewählt, sondern auch nach ihrer Fähigkeit, strenge Geschmackstests zu bestehen. Dieser Prozess wurde von unserem Team aus Ernährungsexperten entwickelt. Stell dir das wie ein Auswahlritual für jede einzelne Zutat vor: Wenn eine Zutat nicht das Nährwertprofil eines Produkts verbessert und gleichzeitig ein herausragendes Geschmackserlebnis für unsere Kunden schafft, verwenden wir diese schlichtweg nicht. Dieser Ansatz stellt sicher, dass wir stets nach den höchsten Standards arbeiten und dir köstliche Premiumprodukte anbieten, die dafür sorgen, dass du immer wieder gerne zu uns zurückkommst.
- Premium Qualität
- Alle unsere Produkte, einschließlich unserer Shakes, bestehen zu 100% aus Premium Zutaten. Bei der Qualität machen wir keine Kompromisse. Aromen und Inhaltsstoffe werden nicht nur aufgrund ihrer Herkunft und Reinheit ausgewählt, sondern auch nach ihrer Fähigkeit, strenge Geschmackstests zu bestehen. Dieser Prozess wurde von unserem Team aus Ernährungsexperten entwickelt. Stell dir das wie ein Auswahlritual für jede einzelne Zutat vor: Wenn eine Zutat nicht das Nährwertprofil eines Produkts verbessert und gleichzeitig ein herausragendes Geschmackserlebnis für unsere Kunden schafft, verwenden wir diese schlichtweg nicht. Dieser Ansatz stellt sicher, dass wir stets nach den höchsten Standards arbeiten und dir köstliche Premiumprodukte anbieten, die dafür sorgen, dass du immer wieder gerne zu uns zurückkommst.
- Bester Service
- Wir sind entschlossen, unseren Kunden weltweit einen außergewöhnlichen Service zu bieten – von dem Moment, in dem sie unsere Website besuchen, über den Erhalt ihres Pakets und den Genuss unserer Produkte bis weit darüber hinaus. Bei Protein Works geben wir uns niemals mit "gut genug" zufrieden. Wir stehen für Exzellenz und dafür, die Erwartungen unserer Kunden stets zu übertreffen – bei jedem Klick, jeder Bestellung und jeder einzelnen Interaktion.
Contact info
Protein Works™, PW Campus, 33 Speke Boulevard, L24 9HZ, Speke, United Kingdom
- +44 1928 571677
- helpdesk@theproteinworks.com
- de.theproteinworks.com
4.4
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Flavored creatine monohydrate
A good and relevant discount for a high quality product. The creatine monohydrate with berry blitz flavor tastes good without having an artificial taste feeling.
27 May 2026
Reply from Protein Works Deutschland
Hi Ziadeldin,
thank you so much for your feedback!
We’re really happy to hear that you are enjoying our Berry Blitz flavoured creatine monohydrate and that the taste feels natural to you 😊 It’s also great to know that you were happy with the discount and the quality of the product. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
Price, Quality, Delivery
Delivery, Product Taste, High Quality, Discount for students, occasional offers.
All together makes the "protein works" perfect.
26 May 2026
Reply from Protein Works Deutschland
Hi Alireza,
thank you so much for your wonderful feedback!
We’re really happy to hear that you’re enjoying the taste and quality of our products, as well as our delivery service, student discount and special offers 😊 It’s amazing to hear that all of this together makes Protein Works perfect for you. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
The protein works very well
The protein works very well, I gained muscles quite fast.
The only drew back is that the shake feels gariny when you drink it.
18 May 2026
Reply from Protein Works Deutschland
Hi Ilya,
thank you so much for your feedback!
We’re really happy to hear that our protein has been working well for you and supporting your fitness goals 😊 We also appreciate your honest feedback regarding the grainy texture, and we’ll be sure to pass this on to the relevant team. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
good protein powder chocolate bueno…
good protein powder chocolate bueno tastes like chocolate mousse
21 May 2026
Reply from Protein Works Deutschland
Hi Mihir,
thank you so much for your feedback!
We’re really happy to hear that you’re enjoying our Chocolate Bueno protein powder and that it reminds you of chocolate mousse 😊 Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
misleading Customers
I bought Green Tea tablets from this company. The package states that each tablet contains 1000 mg (1 g) of green tea. However, when I weighed a tablet on my 0.000 g precision scale, it weighed only 0.357 g. This discrepancy raised concerns for me, so I have decided not to purchase from this company again.
2 June 2026
Unprompted review
Reply from Protein Works Deutschland
Hello Nemesis,
Thank you for taking the time to leave us feedback on Trustpilot.
We're sorry to hear about your concerns regarding the Green Tea tablets. We understand why weighing a tablet and seeing a result that differs from your expectations would raise questions. However, the stated 1000 mg refers to the green tea equivalent or extract content specified for the product, rather than the physical weight of the tablet itself. We take product quality and labelling very seriously and would like the opportunity to look into your concerns in more detail.
Could you please provide us with some further information about your order so that we can identify your case and investigate this properly?
You can simply reply directly to the Trustpilot information request – we look forward to hearing from you and helping further.
Best regards,
Lilly from Protein Works
This is like my third or fourth time…
This is like my third or fourth time getting their vegan protein. Honestly, I wasn’t expecting much since vegan proteins usually taste awful, but this one actually blew me away. I’ve tried 3 flavors so far and they’re all fire! Definitely gonna keep ordering!
29 April 2026
Reply from Protein Works Deutschland
Hi Rona,
thank you so much for your amazing feedback!
We’re really happy to hear that our vegan protein exceeded your expectations and that you've enjoyed all three flavours you've tried so far 😊 It means a lot to us that you've come back for a third or fourth order and plan to keep ordering. Your support truly motivates us to keep doing our very best!
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
Doesn't mix well
Quality is not that good. And doesn't mix very well neither with water nor with milk.
19 May 2026
Reply from Protein Works Deutschland
Hello Sunil,
Thank you for taking the time to share your feedback.
I’m sorry to hear that you were disappointed with the quality of the product and that it did not mix well for you, whether with water or milk. I completely understand how important mixability and texture are to the overall experience.
I’ve personally been in touch with you by both phone and email to learn more about your experience and to make sure we can look into this further and learn from your feedback.
Best regards
Lilly from Protein Works
I ordered 2 flavours chocolate and Vanila
I got 2 flavours chocolate and banana (Platinum Edition) .... taste is really good and Both Flavour Mixesw with Quark and Skyr reaaly good.. Its my everyday Breaffast.
18 May 2026
Reply from Protein Works Deutschland
Hello Piyush,
Thank you so much for updating your review and for giving us another chance.
We're delighted to hear that you're enjoying both flavours and that they mix so well with your quark and Skyr. It's fantastic to know they've become part of your everyday breakfast routine!
We're sorry again for the initial mix-up with the flavours, but we're pleased to hear that the Banana flavour turned out to be a hit and that you're happy with the taste and texture of both products.
Your support and updated feedback mean a lot to us, and we truly appreciate you taking the time to share your experience.
Best regards
Lilly from Protein Works
Reply from Protein Works Deutschland
Hi Karan,
thank you so much for your feedback!
We’re really happy to hear that you enjoy the taste of our products and feel they offer great value for money. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
I came in because I saw a lot of…
I came in because I saw a lot of positive reviews but The meal replacement are too sweet and I am not a fan of the smell either... Not happy..
28 April 2026
Reply from Protein Works Deutschland
Hello Vysakh,
Thank you for taking the time to share your feedback.
I’m sorry to hear that the meal replacement products did not meet your expectations, particularly regarding the sweetness and smell. I completely understand how disappointing that can be, especially after purchasing based on positive reviews.
I’ve personally been in touch with you by both phone and email to learn more about your experience and to make sure we can look into this properly and find a suitable solution for you.
Best regards
Lilly from Protein Works
Worst testing product I have ever…
Worst testing product I have ever tried. I strongly suggest to not take this.
6 May 2026
Reply from Protein Works Deutschland
Hello Rajkiran,
Thank you for taking the time to share your feedback.
I’m sorry to hear that the product did not meet your expectations and that you had such a disappointing experience with it. I completely understand how frustrating that must be.
I’ve personally been in touch with you by both phone and email to learn more about your experience and to make sure we can look into this properly and find a suitable solution for you.
Best regards
Lilly from Protein Works
Reply from Protein Works Deutschland
Hi Kunal,
thank you so much for your feedback!
We’re really happy to hear that you’re enjoying the taste of our products, especially the Platinum proteins. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
I ordered the wrong flavor
I ordered the wrong flavor and unfortunately had to pay for my retour, but the Support helped me out and gifted a Store credit and I am very happy with the Product and Company
13 May 2026
Unprompted review
Reply from Protein Works Deutschland
Hi Jan,
thank you so much for your feedback!
We’re really happy to hear that our support team could help you out with the store credit and that you’re happy with both our products and the company overall. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
I received completely faulty packaging
I received completely faulty packaging. The protein bag were damaged and all the powder was spilled inside the box. Didn't hope for such a poor packaging.
4 May 2026
Reply from Protein Works Deutschland
Hello Rut,
Thank you for taking the time to share your feedback.
I’m really sorry to hear that your products arrived with damaged packaging and that the powder had spilled throughout the box. I completely understand how disappointing and frustrating this experience must have been.
I’ve personally been in touch with you by both phone and email to learn more about what happened and to make sure we can look into this properly and arrange a suitable solution for you.
best regards,
Andrea from Protein Works
Taste really good..
29 April 2026
Reply from Protein Works Deutschland
Hi Rose,
thank you so much for your feedback!
We’re really happy to hear that you think our products taste really good. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
Great tasting shakes!
2 April 2026
Reply from Protein Works Deutschland
Hi Vesna,
thank you so much for your feedback!
We’re really happy to hear that you’re enjoying the taste of our shakes! Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
Price-quality
28 April 2026
Reply from Protein Works Deutschland
Thank you so much for your feedback!
We’re really happy to hear that you’re satisfied with the price-quality ratio of our products. Your support means a lot to us and motivates us to keep doing our very best.
If you ever have any questions or need support, we’re always here for you!
Best regards,
Lilly from Protein Works
Reply from Protein Works Deutschland
Hallo Arne,
vielen lieben Dank für dein Feedback!
Es freut uns wirklich sehr zu hören, dass alles super läuft. Dein Support bedeutet uns sehr viel und motiviert uns, stets unser Bestes zu geben.
Wenn du jemals Fragen hast oder Unterstützung brauchst – wir sind jederzeit gern für dich da!
Beste Grüße
Lilly von Protein Works
Good protein
I received three packets damaged, however they have sent all the order again. Such an amazing gesture. Anyways the taste of chocolate silk protein is super good. I didn't liked much the banana one, however the mixability and protein content is quite good. Heavily recommended
29 April 2026
Reply from Protein Works Deutschland
Hello Yogesh,
Thank you so much for updating your review – it really means a lot to us!
We’re delighted to hear that we were able to resolve the issue for you and that you’re happy with our service and the taste of the Chocolate Silk Protein. It’s a shame that the Banana flavour wasn’t quite to your taste, but we’re all the more pleased that you were impressed by its mixability and protein quality.
Thank you also for your recommendation and your understanding regarding the damaged delivery. Your support really means a lot to us!
Best regards,
Lilly from Protein Works
Reply from Protein Works Deutschland
Hallo Vladimir,
vielen lieben Dank für dein Feedback!
Es freut uns wirklich sehr zu hören, dass du mit unseren Produkten und unserem Service zufrieden bist. Dein Support bedeutet uns sehr viel und motiviert uns, stets unser Bestes zu geben.
Wenn du jemals Fragen hast oder Unterstützung brauchst – wir sind jederzeit gern für dich da!
Beste Grüße
Lilly von Protein Works
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