We have not received our item purchased. We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening. Very disappointing service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Deal Mates was a good one. Plus, when l could not find a connection with the tracking number Deal Mates stepped in and did a follow up and sorted things out. It was over the Christm... See more
Purchased the Glacio 90L portable fridge for my vehicle which had a slight whistle from the compressor, Ishini and the team were excellent to deal with and replaced with a new fridge very quickly and... See more
Entirely happy with the product, will easily keep us in ice. An outstanding delivery time frame, 5 days from order to deliver to rural New South Wales. DealMates, will be my first stop, when buying... See more
Company details
Written by the company
Low Prices Every Day at dealmates for Appliances, Furniture, Camping accessories, Outdoor furniture, Pet care, Home & Garden, Home appliances, Tools, Home improvement, Fitness & Sports and more. Free shipping! Express delivery! Safe Payment! Up to 70% off RRP. Shop & save.
Contact info
4.2
Great
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Is this site a scam site???
We have not received our item purchased.
We are getting generic replys from your hello email address and need someone to contact us and let us know what is happening.
Very disappointing service.
8 August 2023
Unprompted review
I have cancelled an order and haven’t…
I have cancelled an order and haven’t received the refund
I have written many times without any reply from Dealmates
17 May 2023
Unprompted review
It came fast and in time but did come…
It came fast and in time but did come with several scratches on the suitcase some big but most small-ish
22 March 2023
My item arrived in good time
My item arrived in good time. Price was great. Quality was great. Only first time user but great so far.
14 March 2023
very very happy with product and speedy…
very very happy with product and speedy delivery
20 February 2023
Ordering process was easy
Ordering process was easy, the goods shipped super fast and the products as described and of good quality
18 February 2023
Quick delivery right to door step
16 February 2023
The wrong size & material was sent out.
30 January 2023
Reply from DealMates.com.au
Hi Ray, We surprised to hear that the product received is incorrect size and incorrect colour. We have only one size and one colour for this product. We sent number of e-mails requesting additional information to review if any mistake has happened. Unfortunatly we have not received any response and we belive this review was mistakenly made.
Appreciate if you re able to update this review inline with your actual experience.
Please contact our friendly team via support@delamates.com.au if you need any further assistance.
Thanks
Prompt service
1 February 2023
Great dealing with you many Thanks
31 January 2023
Replacement baby swing
I contacted the team about a baby swing that unfortunately stopped working after a few months. After a quick review, I sent back the old one and received a brand new one. Thank you so much Brian and team for your fantastic service! You were a pleasure to deal with. I’ll be buying from you again, and will recommend you to others!
30 January 2023
Unprompted review
It was easy as bro
11 January 2023
Quick easy purchase promt delivery 👌
15 January 2023
Easy on-line ordering
Easy on-line ordering, prompt delivery, competitive pricing, helpful staff.
11 January 2023
Easy to deal with and fast delivery
9 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.