We love the high quality wood frames and can recommend Dear Sam without any doubt. The frames are well processed and the acrylic glass makes the whole product light and shatterproof, which is esse... See more
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See what reviewers are saying
This store might be a scam. My sister bought me a poster on November 1st. Since then, we haven't received any confirmation from the store, yet we have mail from PayPal with payment acceptance. We cont... See more
Absolutely the best shop for posters and frames. I have bought from them more times and I can say that the quality of print is really good - the colours hold well and for long, even when exposed t... See more
I could never stress enough how amazing my experience with Dear Sam was! This is by far the best customer service I've seen in my life! So friendly, helpful, prompt answers, kind, generous. Sanne does... See more
Company details
Information provided by various external sources
Unika posters, tavlor, affischer & prints - till låga priser! Öppet köp i 90 dagar & leveranstid 1-3 dagar! Upptäck posters och fotokonst hos Dear Sam
Contact info
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Supersnabb leverans!
10 August 2021
Great selection and high quality
Huge selection of gorgeous prints and frames. Everything is really high quality and I love how the pictures look in my bedroom. I'll definitely order from Dear Sam again for pictures for the rest of my house!
4 July 2021
Unprompted review
Amazing quality!
So happy with the prints I got from dear sam! They’re amazing quality and the so aesthetically pleasing. Would 100% recommend
18 June 2021
Unprompted review
Great service and great products.
15 June 2021
Great service
Great service, picture and frame great quality, will buy from Dear Sam again!
5 June 2021
Great quality prints
The prints I ordered all had great paper quality, much better than any other sites I've ordered from. Felt really thick & premium. Quick service, arrived well wrapped within just a few days
1 June 2021
Good quality paper and printing
Good quality paper and printing, and arrived quickly in great condition.
15 May 2021
Fast delivery excellent service
8 May 2021
Sent me a broken frame over a month ago…
Sent me a broken frame over a month ago and still haven’t replied to my messages - no concern, no replacement , no refund and the part which we all love the most! No actual
Customer service or ‘real person’ to deal with customer enquiries. Awful
30 April 2021
Unprompted review
Reply from Dear Sam
Hi Patricia,
I am so sorry that you have received a damaged frame, and no answer to your e-mails! I am unfortunately not able to find any e-mails from a Patricia, not even in our spam folder. But I will of course help you with this! Since I am not able to see you e-mail address here, please send us a new e-mail today and I will look for it in our inbox and spam folder! <3 We do of course have real persons in our customer service, and I really hope that I will get the chance to help you with this.
Kind regards, Maya
Amazing quality!
29 April 2021
Don't buy frames
I ordered two posters with frames and I must say I was really disapointed about the quality. The posters are ok but frames are really made with the cheapest material,breaking so easily ,that we didnt managed to keep them undamaged while putting it on the wall. The colour was all over the wall... Really not worth money.
I would buy posters again, but never frames.
15 April 2021
Unprompted review
Reply from Dear Sam
Hi, I am sorry to hear that you are unsatisfied with the quality of your frames. You are welcome to contact us on hello@dearsam.com and we will help you further in this matter.
Best regards, Maya
Beautiful prints and friendly and…
Beautiful prints and friendly and efficient service
12 April 2021
Unprompted review
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