The pharmacy team at the temple hall branch are so helpful and friendly it’s now our go to pharmacy for all our needs . I phoned today ( New Year’s Eve) and spoke to Mandy as my husband had a bloc... See more
Company replied
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The pharmacy team at the temple hall branch are so helpful and friendly it’s now our go to pharmacy for all our needs . I phoned today ( New Year’s Eve) and spoke to Mandy as my husband had a bloc... See more
Company replied
i ended up getting transferred to T-Hall from the high street store after getting fobbed off 3 times about a stuffed/blocked ear, found the T Hall staff very friendly, helpfull and they were able rect... See more
Went to templehall pharmacy today. Fantastic service. This was my 2nd ear wax. Staff were very professional and answered any questions I had to a high standard. Shop very clean. Would highly recommend... See more
Very poor customer service. Wouldn't listen when the customer was trying to explain. Proceeding to make the customer out to be stupid thinking my 11 year old would understand it better than me (30 yea... See more
A group of pharmacies operating across Dundee, Glasgow, Edinburgh & Fife, Providing a range of services including Travel Clinics, Children’s Vaccinations, Diagnostic & Private Pharmacy Services to support the health & well-being of the communities we serve.
222/224 Dunearn Drive, KY2 6LE, Kirkcaldy, Fife, United Kingdom
Replied to 63% of negative reviews
Typically replies within 1 month
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The pharmacy team at the temple hall branch are so helpful and friendly it’s now our go to pharmacy for all our needs .
I phoned today ( New Year’s Eve) and spoke to Mandy as my husband had a blocked ear and had gone deaf . Then Spoke to Diane who offered to fit hubby in .
George did the needful and removed a huge clog of wax with their specialist machine . Hubby can hear now . Best £55 we have spent . Couldn’t have been more helpful , many thanks and a happy new year to you all

Reply from Dears Pharmacy & Travel Clinic - Temple Hall
terrible service I went in worried about a rash I had and she didn’t even look at me she turned me away and asked for my family’s number and dates of birthdays without even looking for my symptoms! Would not recommend went for help and got brushed off
First time having earwax removal wouldn't hesitate again felt at ease and done very professional place is spotless and the best thing I can hear again.
Just had my ear wax removed at Dears Templhall. Brilliant service absolutely great results. The staff persevered with it until completely clear. Had to turn the radio in my car down as soon as i got in. Cannot thank the staff enough, they were all friendly and very helpful. Ken Smith. Just been into my music room ie garage wow. Best £55 quid I've ever spent. Change that ever to EVER.
Went to templehall pharmacy today. Fantastic service. This was my 2nd ear wax. Staff were very professional and answered any questions I had to a high standard. Shop very clean. Would highly recommend to anyone. Thank you from a happy customer.
Visited branch at Templehall, Kirkcaldy today to have a booster vaccination. Excellent service by Diane. Would definitely recommend to friends and family if they required travel vaccinations!
Ear wax removal at Templehall. Excellent service. Friendly and efficient.
Very poor customer service. Wouldn't listen when the customer was trying to explain. Proceeding to make the customer out to be stupid thinking my 11 year old would understand it better than me (30 year old) The worst experience but to then laugh when i asked how i go about filing a formal complaint. Never again. I would rather walk 1 hour to another chemist than go to one that's on my doorstep if that's how customers are getting treated.
Great friendly staff, always welcoming. Give advice on any ailments saves you having to go to the doctors which is very helpful.
i ended up getting transferred to T-Hall from the high street store after getting fobbed off 3 times about a stuffed/blocked ear, found the T Hall staff very friendly, helpfull and they were able rectify my issue, and give me great info for future problems. Thank you very much ☺️☺️
Ears done here staff were perfect today
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