Dears Pharmacy & Travel Clinic  Reviews 

I had my regular blood test today at the Drylaw branch and was seen by Charlie. She was incredibly friendly, approachable, and most importantly, a highly professional phlebotomist. In the past, others have struggled to take my blood, but Charlie did it effortlessly on the first attempt. Throughout the process, she made me feel reassured and well looked after. Charlie truly deserves praise for her skill and caring approach – she was fantastic!

Great service friendly staff. Charlie (Phlebotomist) is excellent - especially as I am a nervous patient. Melissa

No problem here . Nice friendly counter staff, and Charlie my phlebotomist got the job done in short order despite my 'moving' vein 😂. Thanks again 👍

Pennywell road
It was Charlie that took my bloods, and she put me at ease immediately
Very professional and a nice personality all round
I wish her every future success

What a difference - good customer service, welcoming atmosphere - keep up the good work 👍

After discovering my GP would not assist with my blocked ear, I went online and found my local Dears pharmacy absolutely would! Within two hours, I had booked online and was being seen by such a lovely pharmacy assistant. She was gentle and patient, and took me through the process so well. It was great, I can finally hear again - thanks to Dears!

Handed in prescription and said I would collect in roughly an hour. I went back & the young girl (who was lovely) informed me they didn't have all my prescription but would 'try' to order it in for later. I don't stay near this pharmacy so I was offered to take script away. I then was told they had found some medication... The counter staff & pharmacist were lovely, however there was a blonde female checking who looked miserable

Fantastic service, friendly helpful staff

Hammad gave us so much information of precautions we could take on our upcoming trip to India when we attended for our travel vaccinations.

Useless!! I thought when it changed to dears it things would improve! I have yet to get all my medications on my prescription!! “Oh just come back in 2 days” is the standard line!! They have had the perception for a week!! I had to wait and in the 5 minutes I waited on my second visits 6 of the 7 people the lassie served all where told to come back!!

I travelled through from Perth to get my Covid vaccine done. Easy to find and park. The staff were friendly and professional and the appointment ran on time. The whole experience was virtually painless.

Ear wax removal at Templehall. Excellent service. Friendly and efficient.

Ada was excellent

Was given my vaccine by Becky Omere. What a lovely lady! So kind, patient and gentle. Great experience from booking online to saying goodbye in the pharmacy. Highly recommend using Dears Pharmacy; thank you!

Use Dears Dunfermline for Covid-19 and flu vaccines. The pharmacist there is fantastic at administering injections and each I have had has been painless, stress free and delivered with kindness. Thank you.

Very professional, Quick and easy!

Very poor customer service. Wouldn't listen when the customer was trying to explain. Proceeding to make the customer out to be stupid thinking my 11 year old would understand it better than me (30 year old) The worst experience but to then laugh when i asked how i go about filing a formal complaint. Never again. I would rather walk 1 hour to another chemist than go to one that's on my doorstep if that's how customers are getting treated.

Great friendly staff, always welcoming. Give advice on any ailments saves you having to go to the doctors which is very helpful.

Kerry was professional and explained what to expect during ear wax removal and was able to put you at ease throughout the procedure .

Excellent service. Thank you. There was a problem with my vaccination not of their making and Dears Dunfermline just didn’t give up until it was solved.