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De Beers Reviews 

1
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TrustScore 3 out of 5

3.2

Jewellery shop
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Company details

  1. Jewellery shop
  2. Jeweller
  3. Jewellery Designer
  4. Jewellery manufacturer

Information provided by various external sources

De Beers is known around the world for creating the finest diamond engagement rings, wedding rings and other elegant diamond jewellery you'll treasure.

Contact info

  • Carlton House Terrace 20, SW1Y 5AN, London, United Kingdom

  • debeers.com

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

(1)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

DE BEERS Relation clients très décevante

J'ai acquis en mai 2021 un pendentif au Galeries Lafayette de Paris au corner DE BEERS
Fin 2023 le fermoir ne fonctionnait plus , j'ai déposé le bijou à Paris le 20 février 2024 et je le récupère ce jour 17 juin 2024 dans l'état d'origine.
Après une expertise des ateliers DE BEERS , ces derniers ont dégagé leur responsabilité et ont soumis la réparation à un devis que je devais régler avant toute intervention ce que j'ai refusé car l'usage de mon bijou a toujours été normal et sur une courte période.
J'ai espéré jusqu'à réception qu'étant donné le montant de l'achat et la déficience du fermoir une prise en charge serait faite par De Beers mais il n'en est rien.
Certaines entreprises moins prestigieuses ont davantage le souci de la qualité de leur produit mais aussi le respect du client.

17 June 2024
Unprompted review

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