Debitum Investments Reviews 

136
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Hi all, I tried to open an ccount with debitum since April 2026. After waiting for nearly 2 months they responded looking for a bit more information and I heard nothing since. So basic... See more

Company replied

Rated 5 out of 5 stars

Wonderfull experience! All is clear and without little letters, great platform, simple to use and to understand! I am here more than 2 years, all working, no late paying and good interests!

Company replied

Rated 5 out of 5 stars

Awesome and trusted broker! Easy to use and invest, amazing interest rates and loyalty bonus. I strongly recommend. An improving idea could be the chance to exit the investment before the expiration,... See more

Company replied

Rated 5 out of 5 stars

So far nothing but a positive experience for me. I invest on Debitum for about 2.5 years. No issues and whenever I had questions, the customer service always reacted promptly and effectively. I would... See more

Company replied

Company details

  1. Alternative Financial Services

Written by the company

An online investment platform that allows investing in various business loans around Europe.


Contact info

4.0

Great

TrustScore 4 out of 5

136 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(136)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

withdraw

Hello,
I am trying to send an email to support/debitum.investments
but is always not sent . I believe it misses the end off the email support (like ex .com)

Can anyone reply to me ? pauloalexandreceia/sapo.pt
Thanks Paulo Ceia

Update : Problem solved. Excelent support

6 November 2024
Unprompted review
Debitum Investments logo

Reply from Debitum Investments

Hi Paulo,

Thank you for your feedback.

Our customer support email is support@debitum.investments, and the address is correct and complete.

We recommend reaching out to your email provider, sapo.pt, for assistance to determine why your email may not be going through.

Debitum Investments Team

Rated 1 out of 5 stars

Worst customer support i have ever…

Worst customer support i have ever encountered. The registration process went well. Next step was to verify my identity for which I used my national ID card. At the first attempt it got rejected, even though I never encountered such an issue. The site encouraged me to try again which I did. After the second rejection my profile got flagged as "known fraudster" but not offering any insight as to why any of this is happening.
I tried to contact the customer support to learn more about the issue and find a solution. After several days of no contact, i got a generic mail saying a "thorough investigation" was conducted and my application is still rejected "in accordance with the provisions outlined in our internal policies". Again not offering any useful information as to why this is happening. I tried searching their website but to no use.

8 October 2024
Unprompted review
Rated 3 out of 5 stars

Lost my time

Made an account recently. However the more documents and information you provide about yourself, the more you need to provide. It's been over a week now and my account never got verified.
Lost quite some time.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been around P2P space for years

I’ve been around P2P space for years.
However looks like Debitum with Investments in business loans are taking this to the next level.
So far - so good, interests payments coming on time, also when had some questions during onboarding - support was responding quickly.

1 January 2024
Unprompted review
Rated 5 out of 5 stars

Have to give credit where credit is due…

Have to give credit where credit is due - awesome platform. Refreshing take on the P2P landscape developed by financial professional, well educated and with proper experience to run such a thing.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

debitum network is a scam

website shows repayments for first 3 months (started investing end of 2021, up until start of 2022).
Since then, everything froze up, nothing is repaid since, can't access my money, am afraid it's gone because debitum network is a scam.

27 November 2023
Unprompted review
Debitum Investments logo

Reply from Debitum Investments

Dear Frank,

Thank you for taking the time to share your concerns. Please double-check your email for a response from our Support team. We have made efforts to address individual concerns directly.

As communicated in our emails and updates published on our website, investments in Ukraine have been restructured due to state of war. Clear repayment plans have been set to each affected investor.

All other investments on the platform are on time with interest paid every month.

Rated 5 out of 5 stars

Debitum experience

I have been investing in Debitum for a year now. The return that the company offers is high (more than 10%). As it is licensed and regulated by the Central Bank, I believe that my money is safe. During the last year I haven’t had any problems.

25 July 2023
Unprompted review
Rated 2 out of 5 stars

Since the war started they removed…

Since the war started they removed "chain finance" loan originator who is hiding behind "force majeure" clause - can't transfer money from Ukraine. They have the opportunity to buy goods(wheat for example) and sell them outside Ukraine but they are doing nothing to protect their investors.

19 April 2022
Unprompted review
Rated 5 out of 5 stars

good platform for investors

Very good platform. A lot of profit and very reliable. Stable and secured loans. The only negative reviews here are about the newsletter and the tax web design. Well...

8 April 2023
Unprompted review
Rated 3 out of 5 stars

Nice investment opportunities

Nice investment opportunities, but the website lacks clear financial reports like an income statement per month.
Other platforms like Peerberry, heavyfinance and Robocash are much better in that respect.

7 March 2023
Unprompted review
Debitum Investments logo

Reply from Debitum Investments

Hello,

Thank you for your feedback.

We are constantly updating our reporting and data availability. Have a look at our improved statistics page https://debitum.network/en/stats

Also, we are working on the Loan Originator page which will be launched next month.

Additionally CEO of Debitum would love to hear your suggestions on platform improvements, communication and reporting on henrijs.jansons@debitum.network

Kind regards,
Debitum

Rated 3 out of 5 stars

Reliable but lacking behind

Seems to be a reliable performance, but I have just few month of experience. I like there speedy replies in case of questions. However, the page seems to be less maintained as the auto- invest is pending since I joined end of 2022. And there is still a notification about tax issues which are not applicable anymore (according to their support).

7 March 2023
Unprompted review
Debitum Investments logo

Reply from Debitum Investments

Hello,

Thank you so much for taking the time to leave us a feedback.

We are constantly updating Debitum website in and out. Tax verification section has been fixed and there should be no notifications for investors from EU/EEA.

We are aware that the auto-invest is a very much needed function on Debitum platform so we are working with the regulator to agree on the design and functionality that would comply with the brokerage license.

Kind regards,
Debitum

Rated 5 out of 5 stars

Highly Recommended

I have been with Debitum for some time now. I have found them to be reliable and I have not had any defaults on my investments. I would have no hesitation in recommending them. All my investments at the moment are in companies that are rated A+ by Debitum. I have invested in other companies that do not have this high rating and while there has never been a default some of the repayments have been slightly delayed. Overall I have had a very satisfatory experience and return with Debitum.

4 January 2023
Unprompted review

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