It’s alway daunting after feeling like there is no way out of debt but james guided and supported me through all my options whilst making me feel at ease and not judged. From someone who has severe me... See more
Company replied
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Tried this firm and two others. Debt Advice Line were far better in comparison. They dealt with the business and personal where other companies were only personal while telling me it wasn't possible... See more
Company replied
I saw this when I needed help with my debt and Danielle was so helpful, reassuring and helped calmed my anxiety and worries down. She helped me with any question I had and I couldn't of asked for anyo... See more
I Would like to start by saying a huge thank you to Danielle, she truly made the whole process so much easier for me as I struggle with anxiety, she made me feel completely at ease and was understandi... See more
Company replied
Company details
Written by the company
We support people across the UK who are experiencing financial difficulty, offering an empathetic, understanding, and informative approach to debt support. Our aim is to help people better understand their financial circumstances, explore their options, and take positive steps towards managing their debts with greater confidence.
Contact info
Trafalgar House, WA14 1NU, Altrincham, United Kingdom
- debtadviceline.help
4.7
Excellent
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Danielle was very pleasing to talk thru…
Danielle was very pleasing to talk thru my concerns, she was very attentive and explained everything that the process includes. Respected my availability as well and scheduled calls on my free time. Very professional and easy to approach with inquiries
4 November 2026
Unprompted review
Reply from Debt Advice Line
Thank you for sharing your experience! It’s wonderful to hear Danielle took the time to address your concerns and explain the process while fitting calls around your schedule. We’re glad you found her approachable and professional, and we’ll happily pass on your feedback!
Danielle has been absolutely amazing…
Danielle has been absolutely amazing helping me, she made me so comfortable and not embarrassed when telling her about my circumstances. She’s so lovely and welcoming, I can’t thank her enough for all of her help!
24 October 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your lovely words! We’re so pleased Danielle made you feel comfortable and able to speak openly without embarrassment. Everyone deserves kindness and understanding, and we’re glad you felt that throughout her support. We’ll be sure to pass your thanks on to her!
They was very helpful and gave me some…
They was very helpful and gave me some great advice and information. Feel like I've had the world lifted off my shoulders. Would definitely recommend if you need the help.
28 October 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your lovely review! We’re so pleased our team could provide helpful advice and leave you feeling like a weight has been lifted off your shoulders. Your recommendation means a lot to us, and we’re here if you need any further support.
A massive thank you to James for all…
A massive thank you to James for all his help and support.He helped me find the right support with my debts and made what felt like a stressful situation so much ease.. Thanks to him, I’m now on the path to a happier, healthier life with less stress and worry. I can’t thank him enough and would highly recommend him!
2 November 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your kind words! It’s lovely to hear that James made things feel more manageable and helped you look ahead with less stress and worry. We’ll pass your thanks on to him—he’ll be delighted to hear this. Thank you for recommending us!
Excellent service
Excellent service. Fast, friendly and incredibly helpful. James was very professional throughout the process and answered any questions I had. I highly recommend
3 November 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your fantastic review! We’re pleased James made the process straightforward and was on hand to answer your questions. We’ll happily pass your feedback on to him. Your recommendation means a lot to us!
Brilliant service
Aidan really helped me sort everything out and put things into place, he was clear with explaining the ins and outs and gave good advice on how to continue with the process :)
2 November 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your kind review! We’re pleased Aidan helped you get everything in place and clearly explained the process and next steps. We’ll be delighted to share your feedback with him!
They have helped me so much i am so…
They have helped me so much i am so grateful for them he talked everything through and made me feel so much better and he kept in touch through it all
26 October 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your kind words! We’re so pleased you felt supported and reassured, and that having someone explain everything and keep in touch made a difference. We really appreciate you taking the time to share your experience!
Aiden has walked me through the whole…
Aiden has walked me through the whole process answered all of my millions of questions.... got me on the right plan for me. He has been very patient and reassuring throughout the whole process. Thank you 🙏
3 November 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your kind review! We’re so pleased Aiden guided you through each step with patience and reassurance. We’re always happy to answer questions, so it’s lovely to hear you felt supported throughout. We’ll be sure to share your thanks with him!
James was fantastic
James was fantastic, took me through all my options and worked with me to get the best result possible
I was trying on my own to sort it out but realised after a marriage breakdown I had to get help, within 3 days I have a plan in place and an application for help
Cant recommend this company enough through thier help I can actually get out on my own and have my own place.
There's no pressure and no sales tactics as theres no fees from this company, every option was explained in full and all my questions were answered fully.
James talked With me after the practitioner called as well and checked in
3 November 2026
Unprompted review
Reply from Debt Advice Line
Thank you for such a thoughtful review. We’re delighted James took the time to explain your options, answer your questions and check in throughout the process. Knowing his support has helped you feel ready to move forward means a great deal to us. We’ll gladly pass on your kind words, and thank you for recommending us!
James made the process of my IVA really…
James made the process of my IVA really fast and easy, and put my mind at ease with any questions i had. I would definitely recommend james to anyone struggling in the same situation as myself.
Thanks again
15 October 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your kind review! It’s great to hear James made everything feel easier and helped put your mind at ease. We’ll happily share your feedback with him. Your recommendation means a lot to us!
Was a massive help very professional…
Was a massive help very professional will highly recommend
3 November 2026
Unprompted review
Reply from Debt Advice Line
Thank you for your lovely review! We’re so pleased we could help and that you found our team professional. We really appreciate your recommendation.
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