DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt relief service
  2. Financial advisor

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love great customer service and I was…

I love great customer service and I was provided with excellent service

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback, Veronica! We're thrilled you experienced excellent customer service with us.

Rated 5 out of 5 stars

There is help when you are overwhelmed with debt just call debt blue

I was overwhelm with debt debt blue has been a life saver for me helping me reduce my debt I had no one else that would help me I have a peace now keep doing what you do debt blue you are a god send.

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for sharing your experience. We're grateful to help you find peace and reduce your debt burden.

Rated 5 out of 5 stars

Friendly, helpful

Friendly, prompt, and helpful

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback! We appreciate you highlighting our friendly and helpful service.

Rated 5 out of 5 stars

Professional customer service

Professional customer service. Gave me great information about my accounts and was very kind. Excellent knowledge expert experience.

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for sharing your positive feedback about our professional customer service and expertise. We appreciate your kind words.

Rated 5 out of 5 stars

She knowledgeably answered

She knowledgeably answered all my questions after giving me a status update

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your feedback, Ronald! We're delighted our team provided knowledgeable answers and helpful status updates.

Rated 5 out of 5 stars

Great Customer Service

Mariana was pleasant & helpful by answering my questions and providing updates on my account statuses.

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for sharing your feedback about Mariana's excellent service and helpfulness with your account updates.

Rated 5 out of 5 stars

Melissa went far and above the call of…

Melissa went far and above the call of duty for me. She relieved me a reassure that I was in good hands. I’m so grateful to her for helping me throughout this process. Thank you, Melissa! You truly are the best and you were an angel today to me!

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are delighted to hear Melissa went above and beyond! Grateful she provided reassurance throughout your process.

Rated 5 out of 5 stars

Very good experience

Very good experience. I was about to get my issued solved blessed then 7 minutes. Great experience.

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are absolutely thrilled to hear about your very good experience and quick resolution in 7 minutes!

Rated 5 out of 5 stars

Tyler was great I was ready to pause my…

Tyler was great I was ready to pause my program for 90 day so he let me know the accounts that we’re negotiated on that I wasn’t finish paying off I would lose them & the balance would back to the original amount

12 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for taking the time to share your experience. We're glad Tyler provided clear guidance about your program options.

Rated 5 out of 5 stars

Kevin returned my call the next day…

Kevin returned my call the next day just like he said he would. You don't see that much anymore. Thank you Kevin.

11 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are utterly delighted to hear Kevin's reliability made such a positive impression. Thank you for recognizing his commitment.

Rated 5 out of 5 stars

Got me back in right headspace!

Debt can be scary and can cause us to show the worst of ourselves. Nia M. helped keep the conversation level every time it started to drift away. An excellent consultant.

11 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are absolutely thrilled to hear Nia helped you find the right headspace! Your positive experience means everything.

Rated 5 out of 5 stars

pleasant and good spirited

Very pleasant she seem in good spirit and well
understanding of my needs she hold the issue with no problem she was very knowledgeable and very clear spoken
Thank you

11 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thanks for highlighting our team's pleasant spirit and clear communication. We appreciate your feedback.

Rated 5 out of 5 stars

Mariana G is GREAT!

Mariana G.
She did a great job helping me understand next steps!

11 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review! We're delighted Mariana G provided great help understanding your next steps.

Rated 5 out of 5 stars
DebtBlue logo

Reply from DebtBlue

We are thrilled to hear about your positive experience with our polite, knowledgeable associates and consistent vendor work!

Rated 5 out of 5 stars

Always helpful

Always helpful, every time I call

11 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We deeply cherish your trust in our team. Your feedback about our helpful service means everything to us.

Rated 5 out of 5 stars

Very Trustworthy

Nick was very thorough and his explanations to us on the program we enrolled in. He explained the different programs very well and went through step-by-step to make sure we understood what we were doing. I am very confident we made the right decision.

10 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback about Nick's thorough explanations and trustworthy service. We're confident you made the right decision too.

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