DebtHelper.com Reviews 79

They really did a good job with choosing Blanca to help with counseling. Very outgoing and attentive, made the process super easy without making it seem as stressful as it is. If everyone else there is like Blanca, I’d recommend debt helper.

I became disabled and searched for something to help me cover my obligations. Other company’s either had a horrible monthly fee or ridiculous contracts that kept me in debt, and uncertainty for years. Then l found debt helper and they were informative not pushy. And a fee l could manage. Paying down my debt is so much easier. They handle the bookkeeping for me and l can check progress anytime. Easy to contact and they return calls quickly answering any questions. I highly recommend them.

Being in debt, especially right now, is scary. However, DebtHelper made it much easier. DebtHelper handles all of the payment arrangements for me. It was simple, and I didn’t have to deal with creditors. My last payment is in December 2026. Knowing I will be out of debt makes me happy, and I can sleep at night. If you find yourself drowning in debt, I recommend DebtHelper.com

Rene Viloria was very pleasant and helpful and guided us through the material with an excellent command of the subject matter.

Rene Viloria , was extremely professional, knowagable ,friendly.. easy yo talk to..
Give him 6 🌟

It was excellent

Agent was friendly, empathetic, professional and quick.

My experience with Debthelper has been excellent. When I signed up over two years ago the process was very straightforward and easy to understand. Tom, the gentleman helping me has even called me periodically to see how I’m doing and if I had any additional questions or concerns. Very helpful and reassuring.

Outstanding ,he was very thorough and friendly, we understood what we needed to do, and what was going on with the reverse mortgage, highly recommend him to anyone. Thank you so much.

Everything was easy for me to understand. I would definitely recommend!

The representative explained everything to my satisfaction. And he really knew what he was talking about. And was very kind to me.

The representative took time to go over everything and was very open to any and all questions that I had about my case.

The person who helped me was very patient and very helpful

Rene Viloria was a great help in helping me understand how a reverse mortgage actually works. He answered all of my questions and went over all of the details. He then asked me some questions about the information he had provided to ensure I understood it fully.

Very nice and pleasant, made me feel comfortable, instead of being a loser for filling bankruptcy

Rene Viloria from Debt Helper.com was very helpful, giving us detailed answers to our questions, was cheerful and confident in his responses, and patient with our many questions.

excellent communication and support

Austin was very helpful with getting me on their Program and getting my Debts paid. Austin explained their program very well and always promptly answered my questions when needed. Since Debt Helper works with the credit card companies to reduce the interest to No Interest or Low Interest, my debts reduced more quickly making them easier to pay off.
(Before I found Debt Helper I went with a company who told me not to pay the debts and they would settle with them so I could pay less. After 2 months they still hadn't settled with the creditors and the money I paid them monthly still hadn't been used to pay the debts so it ruined my credit.)
You can trust Debt Helper and I am so glad I found them!

Customer service sucks, can never reach anyone on the phone, their web platform sucks and you can’t make any changes without contacting customer service…. Which again is horrendous.

Also pay an additional 20-30$ fee on top of this. Yeah you get a lower interest rate, but you can get that at any debt assistance program that isn’t complete garbage.

The sign-up went smoothly. Austin was incredible with everything and was very helpful. When I decided to cancel my service, I got a call from one of the managers that wanted to know why I wanted to cancel the service. I explained to him that it was my decision and honestly I did not feel like explaining to him on why I wanted to cancel and that I just wanted to be done with the conversation, with a due respect. He proceeded to say “oh they prepped you really good, they are good salesmen”. I told him that was very rude to say and that at the end of the day it was my decision to make anyway. He didn’t even know what my alternative was or what I wanted to do, so just making assumptions, being argumentative and rude behind someone’s decision to cancel their program is a very big red flag for me. The only reason I gave them two stars is because of Austin. Another thing that I did not like too much is that you can’t include every account in this program that you have. I was still left with having to pay for some cards out of pocket due to them not being accepted into the program. Any advice I would give anyone is to proceed with caution. Taking care of your debt is already a stressful situation and as consumers, we deserve to do business with companies that are understanding and not mocking you or trying to be argumentative when you request to cancel their service. At the end of the day, this doesn’t have anything to do with them so make the decision that works for you.