Decal Empire Reviews 

362
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their vivid colors and durability. People frequently mention the incredibly fast turnaround times and speedy delivery services, even for last-minute orders. The service is also highly regarded, with many appreciating the clear communication and helpfulness from the team. Many consumers express their satisfaction with the overall hassle-free experience, leading to repeat purchases and strong recommendations to others. People frequently receive extra items, adding to their positive impression. Reviewers consistently find the ordering process straightforward and the website easy to use, contributing to a smooth customer journey.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the amazing and fantastic quality of the... See more

Quality

Customers consistently express high satisfaction with the quality of the products, particularly the stickers,... See more

Order

Customers consistently note positive experiences with order, praising the quick turnaround times and timely... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the speedy delivery and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its reliability, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous experience. I've been designing and selling stickers for a couple of years and this was my first time working with Decal Empire after switching from my old manufacturer. I got email updates... See more

Rated 5 out of 5 stars

Have ordered many times now, proofs are always super fast and any changes are done swiftly. Printing times are crazy fast, and then the stickers themselves are such beautiful quality! I buy these for... See more

Rated 5 out of 5 stars

Fantastic! Always great quality, well packed and everything is made and sent super fast too. Only ever had one issue where I didn't receive the right amount of stickers and I had the missing amount de... See more

Rated 5 out of 5 stars

I’ve been using Gareth at Decal Empire for a while now. As a specialist Hot (chilli) Sauce business our branding has to really stand out and be ‘on point’. People always comment on the amazing quality... See more


Company details

  1. #3 of 21 best companies in Sticker Manufacturer
  2. #14 of 41 best companies in Digital Printer
  3. #19 of 59 best companies in Digital printing service

Written by the company

Custom stickers are an exciting and effective way to advertise your business, show off your artwork or create a unique brand identity for your company. Give yourself the best chance of success with professionally printed stickers that you can put anywhere.


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(362)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery time

Delivery time

5 August 2024
Decal Empire logo

Reply from Decal Empire

Hi Scott! Can you expand on this a little for us? Looking back at your order we were awaiting confirmation of the proof that we sent. We never received confirmation and held the job for as long as we could before going to print.

We feel that 1 star is a little unfair in this situation.

Rated 4 out of 5 stars

Vibrant colours and beautiful print quality

Colours are great and I love the finish. I'm currently testing how durable they are and they're very affordable for me. I wish the cutline wasn't as large and the backing on some of them isn't as clean cut and it is a bit tricky to peel away from the design compared to other suppliers, but at the moment they are the best value and print quality I've tested.

27 July 2024
Rated 5 out of 5 stars

Open Mic

Excellent quality and loved how you changed the design as well than just being a plain square very much appreciated

13 July 2024
Rated 5 out of 5 stars

Decal Empire is a godsend

Decal Empire has proven to be one of the best services I have ever used. Not only is their quality extremely high at a convenient price, but their customer service has been phenomenal!
They have gone above and beyond to help me get my order on time for an event despite the short notice, which was a lifesaver.
Overall, Decal Empire is a godsend: they always get back to me promptly, and they are extremely nice, helpful and professional. I couldn't recommend them enough!

16 July 2024
Rated 5 out of 5 stars

I can't recommend this company enough

I can't recommend this company enough. I've ordered quite a few times and always been happy with service and quality of the stickers. But with my most recent order, the levels of service was outstanding. I needed a very quick turn around, and he more than came through, even when I happened to be faffing around with the files late into the evening. He patiently waited and set them to print overnight. I received the stickers right before the deadline and couldn't be happier :)

4 July 2024
Unprompted review
Rated 1 out of 5 stars

Sent me the wrong size sticker

Sent me the wrong size sticker. Sent a email to question the mistake and no reply. Very disappointed

10 July 2024
Decal Empire logo

Reply from Decal Empire

Hey Andrew! Super sorry about this. It quite literally slipped through the system. We will provide a solution to this and will reach out via email and put things right for you.

Gareth.

Rated 5 out of 5 stars

Quality stickers 100%

I had a show coming up really quickly and needed some stickers last minute, and boy, did Decal Empire come through!
Within three days I had beautifully printed stickers, the colours were bold and quality second to none.
I have no reservations in recommend them, and know that they are my go to company for stickers in the future.
Thank you guys/gals.

10 July 2024
Rated 5 out of 5 stars

100% recommend!

Very quick turnaround and excellent service! It's my second time ordering from Decal Empire and they did not disappoint!! Would definitely recommend to family and friends who are starting their own small business <3

26 June 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look