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Decalshouse Reviews 462

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TrustScore 1.5 out of 5

1.5

Laser Cutting Service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were let down by their experience overall. Many people encountered significant issues with their orders, often waiting extended periods without receiving their items. Customers also reported a complete lack of communication from the company, with emails bouncing back and no effective way to contact support regarding their missing orders. The response time to inquiries was consistently poor, leading to further frustration. Conversely, a small portion of people felt satisfied with their experience, noting that their decals arrived and were of good quality. Some even mentioned prompt email replies and relatively fast delivery, despite the general sentiment of poor communication and slow service.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report not receiving... See more

Product

Clients share ambiguous opinions on product quality and delivery. While some reviewers are very happy with... See more

Customer communications

Consumers consistently express frustration with the company's contact methods. Many reviewers report that... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Response time

Reviewers express widespread dissatisfaction with response times. Many customers report not receiving their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... See more

Rated 1 out of 5 stars

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transac... See more

Rated 1 out of 5 stars

What a load of crap ordered and paid for two small bike decals, then waited ages for them to arrive I had attempted to contact the seller without any luck their web site is as much use as a wheel on... See more

Rated 1 out of 5 stars

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 we... See more

Company details

  1. #6 of 6 best companies in Laser Cutting Service Provider

Information provided by various external sources

Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals

Contact info

1.5

Bad

TrustScore 1.5 out of 5

462 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scammers - Avoid

Scammers took my 30 quid over a month ago and order not even showing as 'dispatched' yet. Emailed numerous times chasing up and eventually to cancel the order and not a single one has been answered.

5 May 2024
Unprompted review
Rated 1 out of 5 stars

Nothing has arrived...

Ordered from them three weeks ago, nothing arrived, wish I'd checked here first. Will message and email them but I suspect they will ignore...

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Bit gutted

Bit gutted. As with everyone else, my decals haven't arrived since I ordered at the beginning of April. No response to emails. Should've looked at reviews first. Must be making a fair bit of money for free.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Like what everyone else states on…

Like what everyone else states on Trustpilot i wish i had of the reviews here before ordering my decals coz of course they never arrived and no response to my emails. There must be a way to have these crooks website removed.Was only a fivers worth but could of been 500 pounds worth. Anyone any ideas in their comments to have these low life bandits removed off the internet..

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Thieves

Mirror comments of everyone else, absolute thieves...take the money then nothing, not even a response. Surely there must be something legally to stop this blatant robbery.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Paid money, no decals have ever arrived. Emailed their support, no response. Contacting credit card company to get money back. DONT GO ANYWHERE NEAR THIS COMPANY !!

1 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

If I could give no stars I would. Brought 2 decals in good faith but after a week no sign so emailed the company. I realised then they had a UK email address, but we're based in Lithuania! No reply to first email so continued to email each day but no response to date. They have effectively stole my money so now I'm trying to recover via bank as I brought decals via credit card.

20 April 2024
Unprompted review

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