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Decalshouse Reviews 462

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TrustScore 1.5 out of 5

1.5

Laser Cutting Service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were let down by their experience overall. Many people encountered significant issues with their orders, often waiting extended periods without receiving their items. Customers also reported a complete lack of communication from the company, with emails bouncing back and no effective way to contact support regarding their missing orders. The response time to inquiries was consistently poor, leading to further frustration. Conversely, a small portion of people felt satisfied with their experience, noting that their decals arrived and were of good quality. Some even mentioned prompt email replies and relatively fast delivery, despite the general sentiment of poor communication and slow service.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report not receiving... See more

Product

Clients share ambiguous opinions on product quality and delivery. While some reviewers are very happy with... See more

Customer communications

Consumers consistently express frustration with the company's contact methods. Many reviewers report that... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Response time

Reviewers express widespread dissatisfaction with response times. Many customers report not receiving their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... See more

Rated 1 out of 5 stars

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transac... See more

Rated 1 out of 5 stars

What a load of crap ordered and paid for two small bike decals, then waited ages for them to arrive I had attempted to contact the seller without any luck their web site is as much use as a wheel on... See more

Rated 1 out of 5 stars

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 we... See more

Company details

  1. #6 of 6 best companies in Laser Cutting Service Provider

Information provided by various external sources

Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals

Contact info

1.5

Bad

TrustScore 1.5 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

SCAM!

Same as most reviews. I ordered a decal, didn’t spent a lot, but after several months, no decal, no response to emails. This is definitely a scam. Wish I would’ve read other’s reviews before placing my order.

5 November 2023
Unprompted review
Rated 5 out of 5 stars

Ordered easily on their website,good…

Ordered easily on their website,good prices and delivery rates.No communication given at all,but items arrived within the week.Great products at great prices.Just needs better communication through order progression.Would recommend. 4.5*

14 February 2024
Unprompted review
Rated 1 out of 5 stars

Why is not possible to leave a no star…

Why is not possible to leave a no star review?. This lot don’t deserve the one star I am forced to leave here. Quick to take payment…. Nothing ever received and no response to multiple messages left.
Utter scam. Like other victims….. wish I’d checked on trust pilot first. It’s a sad state of affairs if you have to resort to checking supposedly legit businesses out every time before you buy….. lesson learned I guess.🙁

7 February 2024
Unprompted review
Rated 1 out of 5 stars

This company could improve by sending…

This company could improve by sending out the goods that people like me have paid for . They could also improve by answering emails and querys about customers orders. What they do is take your money and you get nothing. Absolutely nothing not even a response. Disgraceful company.

6 January 2024
Unprompted review
Rated 1 out of 5 stars

No decals 5 months later!!

I ordered 2 x decals for my Triumph motorbike in September 23, it's now February 24 & I've received nothing & I've even left a message with no response. The decals are pointless now as I've changed my Triumph & bought a Honda DO NOT ORDER FROM THIS COMPANY!!

3 February 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT GIVE THESE THIEVES YOUR MONEY

DO NOT GIVE THESE THIEVES YOUR MONEY

THEY ARE FORNACATING SCAMMERS

I GAVE THEM THE BENEFIT OF TRYING A 2nd TIME …. BAD MOVE …. THEY JUST KEEP TAKING YOUR FUNDS❗️❗️❗️

• NO CORRESPONDENCE / NO REPLYS
• NO TRACKING ABILITY - JUST ROUND IN CIRCLES
• DODGY LITHUANIANS & WEBSITE
• FORNACATING THIEVES❗️❗️❗️

26 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAM DON'T USE

DO NOT USE THIS COMPANY ,
Order a set of tank decals over two months ago they haven't arrived & no response to any of the emails ive sent.
Total scammers

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Nothing…Arrived

l orderd Decals as a Guest,Nothing Received and no reply to 6 e mails,l agree with others it must be a Scam Company. :(

20 January 2024
Unprompted review
Rated 1 out of 5 stars

ordered items on 18/01/2024

ordered items on 18/01/2024, received receipt, no order number so I can track parcel, still not received the items requested.
have reported as a scam and requested charge back from my card company.
do not use this company

27 January 2024
Unprompted review

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