DecantX Reviews

2,286

•

4.6

Perfume store

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, secure bubble packaging, and fair pricing available across a massive and diverse catalog of authentic designer and niche fragrances. Shoppers truly appreciate the freedom to test expensive perfumes safely before investing in full-sized bottles. However, some customers also noted occasional issues with faulty atomizers on a few sample bottles that required replacements. A few people experienced brief delivery delays or shipping complications when packages were sent incorrectly. Despite these minor drawbacks, loyal consumers continue returning because of the great overall value and daily convenience.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with 100% authentic fragrances... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing immense satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive nicely sealed... See more

Order

People report positive experiences with order processes, frequently noting that the site is great to use,... See more

Price

Consumers find price to be positive, highlighting affordable and fair rates that allow people to try designer... See more

Reviews shaping this summary

Good decant company that has good customer service. Their prices are ok in general for 2 ml, but they always have discounts (usually 20%) and have a loyal program where you can get free decants depend... See more

Have ordered from DecanrX multiple times. Every time, the shipping is super fast. Colognes are safely protected in 2X bubble packaging. Decent X is perfect for travel colognes and a "try before you bu... See more

They are one of the best in the business decant shop ever never disappoint all 100% authentic everything i need found em here affordable prices as well kudos to you DECANTX!a must try guys!

Customer service was VERY responsive and helpful. I ordered a premium decant and it did not smell like what I recalled from originally testing the scent. The customer service rep asked for some basic... See more

Company replied

Company details

Written by the company

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great! Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission! We ensure quick and efficient shipping worldwide with free shipping within the U.S. Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!

Contact info

4.6

Excellent

2k reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Scent Split

www.scentsplit.com

4.7

(17k)

MicroPerfumes

microperfumes.com

4.5

(12k)

Decant House

decanthouse.com

4.9

(1k)

FragranceNet

www.fragrancenet.com

4.5

(129k)

Venba Fragrance

www.venbafragrance.com

4.9

(6k)

olfactoryfactoryllc.com

www.olfactoryfactoryllc.com

4.9

(9k)

ThePerfumeSpot.com

www.theperfumespot.com

4.6

(9k)

Perfumania

www.perfumania.com

4.7

(23k)

4.6

All reviews

(2,286)

350 reviews in the last 12 months

DecantX has a great selection, competitive pricing and they always ship quickly. Items come as advertised and they are always a pleasure to work with. I will continue to be a customer for a long time to come. Highly recommend.

The items arrived carefully packaged and labeled. Out of 4 options I found one that I really liked. I also loved the fact that shipping was free. I would certainly shop here again.
Shipping was also very quick and I was also sent an extra sample to try, which was a pleasant surprise.

17 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look