Deckedoutlet Reviews 33

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

AVOID AT ALL COSTS 0 stars Absolutely terrible service For someone who has dealt with many skateboard companies over the years they are by far the most unprofessional. I believe they are affili... See more

Rated 5 out of 5 stars

Got my skateboard delivered to me a day after I ordered it online. It was a birthday gift my mum got me for my 20th, a wicked welcome owl skateboard that I've been wanting for a long time. The deliver... See more

Rated 5 out of 5 stars

I had scoured the internet for my deck of choice. Decked Out showed the had “2 in stock” . I quickly ordered, and had confirmation almost instantly. I had a great communication from the outset and... See more

Rated 5 out of 5 stars

Grizzly grip-tape arrived well packaged and in great time, customer service was excellent too. Thanks again for your help!

Company replied

Company details

  1. Skateboard shop

Information provided by various external sources

Online skate shop based on the edge of the Lake District, Cumbria. Offering the best skateboard gear out there alongside years of experience in the skate industry


Contact info

2.5

Poor

TrustScore 2.5 out of 5

33 reviews

5-star
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1-star

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Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS
0 stars
Absolutely terrible service
For someone who has dealt with many skateboard companies over the years they are by far the most unprofessional.
I believe they are affiliated with Kate’s skates so no further business with them either .
I had to go through PayPal to get a refund as they would not accommodate, it took 2 months to get my money a £50 refund . They refused to correspond we phoned repeatedly, no one answered the phone, no response to emails . Best thing to do is buy from someone else , they will take your money and don’t give it you back . Shut company down and go back to school .

1 January 2024
Unprompted review
Rated 4 out of 5 stars

All good

All good, and prompt, free delivery on my shoes. Would very happily order from them again.

25 July 2021
Rated 5 out of 5 stars

Well I received what I ordered

Well I received what I ordered, all good and quick delivery.
Nice to have someone take the time a write a hand written thank you message in the shoe box when opened.

Top Marks

31 May 2021
Rated 5 out of 5 stars

Awesome experience!

I had scoured the internet for my deck of choice. Decked Out showed the had “2 in stock” . I quickly ordered, and had confirmation almost instantly.
I had a great communication from the outset and and my board was delivered on Tuesday, this is great after only ordering on the Saturday.
Awesome service. Well done Decked out, thanks for the stoked truck bolts and magazine. 🤙🏼🤙🏼

21 April 2021
Rated 5 out of 5 stars

Great service

Fast free shipping free hardwear stickers and a handwritten not included in the package great service

11 February 2021
Rated 5 out of 5 stars

Grizzly grip-tape arrived well packaged…

Grizzly grip-tape arrived well packaged and in great time, customer service was excellent too. Thanks again for your help!

3 February 2021
Deckedoutlet logo

Reply from Deckedoutlet

Thank you Simon for taking the time to review us. We're so glad you were happy with your Decked Out experience! Kind regards from all the team.

Rated 5 out of 5 stars

Awesome service

Awesome service, item delivered quickly and the £5 random item was well worth it. Will be buying from again.

27 January 2021
Deckedoutlet logo

Reply from Deckedoutlet

Wow thank you for the great review Robert! We're so glad you were happy with your experience and look forward to you coming back soon! Kind regards from all the team.

Rated 5 out of 5 stars

Arrived promptly.

16 December 2020
Deckedoutlet logo

Reply from Deckedoutlet

Thank you for taking the time to review us Eve. We're glad your item arrived promptly! Kind regards from all the team.

Rated 5 out of 5 stars

really fast delivery and everything was…

really fast delivery and everything was great!! thank you!!

8 December 2020
Deckedoutlet logo

Reply from Deckedoutlet

Thank you so much for your review Molly! We're so glad you were happy with your experience. Kind regards from all the team.

Rated 5 out of 5 stars

Superstars

Superstars. Great price and mega speedy delivery.

30 November 2020
Deckedoutlet logo

Reply from Deckedoutlet

Thank you so much for taking the time to review your experience with us Simon! We're really glad you're happy. Kind regards from all the team.

Rated 5 out of 5 stars

Fab!

Fast delivery, good quality products, and a hand written note with the order which is always a lovely touch :)

7 November 2020
Deckedoutlet logo

Reply from Deckedoutlet

Thank you for shopping with us Imogen - we're so happy that you're happy! Take care, Decked Out

Rated 4 out of 5 stars

i love that my package arrived so…

i love that my package arrived so quickly!!!,and i love the deck it looks the same as in the photo!! I wish your paying method was different though.. i love the product and the fast shipping overall!

-Thank you for the amazing product!! :)

3 July 2020
Unprompted review
Rated 5 out of 5 stars

A wish come true

Got my skateboard delivered to me a day after I ordered it online. It was a birthday gift my mum got me for my 20th, a wicked welcome owl skateboard that I've been wanting for a long time. The delivery came with a note from the Decketed crew on the back of some dope freebies stickers which was really cool to receive. I can't say much on quality of the skateboard as I am a noobie to skating, but my mum's already regretting getting me a board as I can't stop bouncing around the house on the skateboard because I live on a hill. One thing I know for sure is that it's better to ride these boards than thoes skinny penny boards, and I'm so stoked to finally have my first skateboard.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Thanks guys very Nice service

30 May 2020
Unprompted review
Deckedoutlet logo

Reply from Deckedoutlet

Thank you for leaving a review Ced - we're so pleased you are happy with the service. Kind regards, Decked Out

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