Great customer service. After my return shipment was lost in transit for over three weeks, I alerted the company. They immediately filed a claim and reimbursed me. The process was handled quickly and... See more
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See what reviewers are saying
I’ve been using Decluttr for quite some time now, and they’ve consistently delivered great results. Highly recommend for anyone looking to sell old electronics quickly and efficiently! Their process... See more
Company replied
It was painless, cost effective, scan, put in box and take to UPS Store and they do the rest, quick payment through PayPal. Unfortunately I never give 5 star reviews, if I see 5 star reviews I overloo... See more
Company replied
I love Decluttr!!! They make the process so easy and quick. I had numerous DVDs and CDs that I had no interest in anymore and within a week of mailing them (postpaid through UPS) I had my money in m... See more
Company replied
Company details
About Decluttr
Written by the company
Decluttr is the easiest way to sell your unwanted CDs, DVDs, Games, Books & Tech.
To get started, just enter a barcode or an electronics item and we’ll give you an instant offer price. Then, pack your items into a box and ship them to us for FREE.
Once we’ve processed your items, we’ll pay you by PayPal, check or direct deposit into your account. Scan it, send it, spend it – it really is that simple!
Start Selling Sell Mobile PhonesContact info
United States
- decluttr.com
4.3
Excellent
28k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your app is easy to use
Your app is easy to use. I was notified which items I had that you would take. Once, I mailed my box to you, I received prompt payment. I plan to sell my stuff to you again.
20 November 2024
Reply from Decluttr
Hi Roy,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Super easy and very good
23 November 2024
Reply from Decluttr
Hi Stanislav,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
A great way to make money from things…
A great way to make money from things you aren’t using anymore, and probably won’t use again. Rather than donate as I usually do, I decided to try Decluttr and glad I did.
21 November 2024
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
Quick and easy way to make money and get rid of old items!
This is my second time using decluttr and the process is always so easy! I love the free shipping and the overall process of shipping my items.
20 November 2024
Reply from Decluttr
Hi Sophia,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
It was painless
It was painless, cost effective, scan, put in box and take to UPS Store and they do the rest, quick payment through PayPal. Unfortunately I never give 5 star reviews, if I see 5 star reviews I overlook them because I feel they're fake or paid for. Will be looking forward to doing business with them again.
20 November 2024
Reply from Decluttr
Hi Robert,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
Reply from Decluttr
Hi Pornpanawan,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
Reply from Decluttr
Hi Pam,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
Selling Media is Very Easy!
The process to sell media is very easy. Scan the barcodes, sell the basketful and receive a list, an amount, and instructions for mailing with the label. Box up the items, attach the label and drop off at a shipping store - again very easy and I am happy to see the CDs stay in circulation, not go in the trash. Great company!
15 November 2024
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Decluttr is great!
Decluttr is great! Easy to use, free shipping, quick payment and great customer service. I highly recommend.
12 November 2024
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program?
You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Process was fast and they honored their…
Process was fast and they honored their quote.
9 November 2024
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review!
Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review!
Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Ease of use
Ease of use. Navigating the website, scanning and sending the items was a breeze.
14 November 2024
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
Fair experience
It's difficult to get customer service.
You can't talk to a person. Emails take days to get a response. They pay virtually nothing for your items. I sent them 2 boxes of CDs and DVDs weighing 22 lbs and got paid about $20.
7 November 2024
Reply from Decluttr
Dear JP,
I regret to hear that your experience did not meet your expectations.
The prices we offer for purchases are influenced by various sources and algorithms, enabling us to provide a real-time and competitive price for items placed in the basket. This pricing is primarily determined by the current supply and demand at the time of sale.
We strive to respond to all emails as promptly as possible; however, due to the high volume of inquiries, there are occasions when we may not meet this goal. We sincerely apologize for any inconvenience this may have caused.
Kind Regards
Jodie
decluttr
Great Experience
Had a great experience with Decluttr. Fast turnaround time even with all the DVD's I sent them. Fair pricing for movies/TV shows I'll no longer watch. Will continue to be a customer of theirs.
9 November 2024
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program?
You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
very positive experience
very positive experience, I've sent in over 50 orders so far. Let's keep it going!
7 November 2024
Reply from Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program?
You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
efficient and ease of use
6 November 2024
Reply from Decluttr
Hi Brian,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Please do not hesitate to inquire about anything.
Kind Regards,
Jodie
Decluttr
Reply from Decluttr
Hi Steve,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
As always using Declutter was easy and…
As always using Declutter was easy and reliable.
29 October 2024
Reply from Decluttr
Dear SR,
I hope this message finds you well.
We would like to express our gratitude for the time you took to provide us with a positive review. May I kindly ask if you are acquainted with our refer-a-friend program? You have the opportunity to earn an additional $5 when your friends make use of Decluttr as well. For more information, please refer to the following link: https://www.decluttr.com/refer-a-friend/
Kind Regards
Jodie
Declutrr
Quick payout
Why not make a little money from all of the items you no longer need? Love that the shipping is paid and there is no reason to drive somewhere to turn in your items. Quick payout as well!
2 November 2024
Reply from Decluttr
Dear Jane,
I hope this message finds you well.
We sincerely appreciate you taking the time to provide us with a positive review. May I inquire if you are familiar with our refer-a-friend program? You have the opportunity to earn an additional $5 when your friends utilize Decluttr as well. For further details, please visit the following link: https://www.decluttr.com/refer-a-friend/
Best regards,
Jodie
Decluttr
Reply from Decluttr
Hi Steve,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
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