Cannot change the currency to British Pounds. The only options given are US dollars and Brazilian Reais.
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Scammers don't use and avoid for all costs. My wife fly was cancelled two times because of covid she was asking for refund but they told her that she can only take voucher and book different dates. Ye... See more
They promise you offers and discounts but they offer you sh..t! Their site doesn't even work.
This isn't the first time I buy something or make a reservation using this site. As always it's everything going well and I hope there'll be no problems on my trip. This is a very serious firm and you... See more
Company details
Information provided by various external sources
Os melhores preços garantidos de pacotes, passagens aéreas, hotéis, cruzeiros e aluguel de carros estão no Decolar.com. Para viagens organizadas com tempo ou para reservas de última hora, são milhares de opções e ofertas, que podem ser compradas a partir de qualquer lugar no mundo!
Contact info
Brazil
- decolar.com
Hasn’t replied to negative reviews
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everything good, practical and easy !
the website is very easy to buy our tickets and i'll say that this tickets service is awesome and we can say too that the website practicality is the most important thing to do my review.
Thanks
Best Regards
Ivan Firmino
Unacceptable experience booking flights to Europe with declared.com
Worse experience in my life. I booked with decolar.com my flight tickets to Europe and they refuse to amend to the correct spelling my last name despite the fact British airways would do it for free when booking directly.
Highly unprofessional!!!

Reply from Decolar.com
The worst customer service
The worst customer service ! When you have problem with the website nobody can solve the problem . I asked for a supervised and the agent said they don't have supervises . I bought a ticket online I the website hold the money but did not process the transation . I never received a confirmation number . I called the customer service and the teriribke agent told me to wait . I asked to buy another ticket he said nothing he can do . I am so frustrated and upset . I don't know how this company is on the market . They are the worst ever

Reply from Decolar.com
An excellent site
The site is very customer friendly and easy to use. I would definitely use again and recommend to friends and family.
EU recomendo Decolar.com aos meus amigos, estou satisfeito.
Legal, Legal.
Good service! No problem at all.
Good service! I'm a regular user and have never had any problem.
really bad
when I call customer service I get an unending string of special offers like low cost disney vacations. I just need to confirm my flight reservation
Profissionalismo e correção! Professionalism and correction !
Parabéns à Decolar pelo alto grau de profissionalismo demonstrado por ocasião da prestação dos serviços que contratei, infelizmente, depois de alguns anos utilizando os serviços da Decolar na Europa e agora nos USA e Caribe (Punta Cana), tive uma experiência desagradável com o transfer no aeroporto de Nova York (JFK) dia 14 de agosto de 2015, que embora meu voo tenha chegado no horário, fiquei no local e horário combinado, mas o transporte não chegou, permanecemos por uma hora e meia aguardando. Esse ocorrido não abalou minha confiança nos serviços da Decolar.com, só solicito que seja revisto o serviço de transfer oferecido na aeroporto JFK.
Congratulations to Take off the high degree of professionalism demonstrated during the provision of services hired , unfortunately , after a few years using the services of Takeoff in Europe and now in the USA and the Caribbean ( Punta Cana ) , I had an unpleasant experience with the transfer in airport New York ( JFK) on August 14, 2015 , that although my flight has arrived on time , I was on the spot and set times , but shipping has not come , we remain waiting for an hour and a half. This occurred not shaken my confidence in the services of Decolar.com only request that the shuttle service offered at JFK airport is reviewed.
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