Item arrived broken/cracked in many places (packaging was fine, not likely shipping damage). Emailed twice, no response after 8 days. Called, went to voicemail (mailbox full). Filed a complaint with p... See more
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See what reviewers are saying
I needed parts to fix old locking mechanism on 20-year-old doorknobs. I’m not really a do-it-yourselfer, but thought I knew part numbers. He asked for project photos for his own review/expert advice a... See more
Company replied
I was able to purchase the Toto toilet drain valve in less than 5 minutes after wasting excessive time trying to buy one from Lowes and Home Depot. I called the 800 number 15 minutes after Friday post... See more
I believe I did not receive the name brand product (Franke) but rather a generic. On the DCP website, they show a picture of the part in a package that has the name Franke, suggesting that the produc... See more
Company details
Information provided by various external sources
Decorative Plumbing Pros offers an easy solution for finding those hard to find fixtures and genuine parts from exclusive decorative plumbing and architectural hardware companies such as Bouvet, Duravit, Franke, Phylrich TOTO, and more. DecorativePlumbingPros.com is the internet division of the brick and mortar retail showroom for decorative plumbing and architectural hardware sold exclusively for the high-end residential market. Our mission is to specialize in products and product lines you will not find in the big box retail outlets.
Contact info
6339 Maple Ave, 75235, Dalls, United States
- 800-884-9619
- sales@decorativeplumbingpros.com
- decorativeplumbingpros.com
3.7
Average
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Found the last wall plate of its kind…
Found the last wall plate of its kind at Decorative Plumbing. Quick shipping.
18 June 2020
Unprompted review
Incomplete product
I have ordered these hinges from another vendor and they came with the required plastic bolts to assemble the toilet seat. The website didn't specify so I assumed they were included. They weren't. Shipping was already expensive and so I would have had to order a second delivery on this super light product which was annoying. It would help if the site recommended what was required. Disappointing.
16 June 2020
Unprompted review
they had the part I needed.
6 June 2020
Unprompted review
Great experience
3 June 2020
Unprompted review
Blanco sink grid
I was fortunate enough to locate what I was looking for on this website. I had been looking for the grid for about a month and was about to give up when I found decorative plumbing pros. They had it and it was way below msrp. Thank you so much for helping me out!!!
30 May 2020
Unprompted review
Everything was correct and on time.
20 May 2020
Unprompted review
After purchasing the item I was told it…
After purchasing the item I was told it was on back-order
26 April 2020
Unprompted review
outstanding in all tespects!
Received my order promptly at a very competitive price; a seller I would definitely recommend!
28 March 2020
Unprompted review
Order arrived quickly
Order arrived quickly but we were missing one item. I emailed them & they shipped out the other item that day! Great customer service.
4 March 2020
Unprompted review
Quick and easy to order parts
15 December 2019
Unprompted review
Good Job!
Exactly the product as requested, perfect delivery timing...
25 November 2019
Unprompted review
Had what I was looking for at a fair…
Had what I was looking for at a fair price- quickly delivered
2 September 2019
Unprompted review
Good delivery on a hard to find item
22 July 2019
Unprompted review
very quick to ship
17 June 2019
Unprompted review
fantastic
fantastic. they had the exact off the wall part I needed and the best part was it was extremely reasonably priced. shipping was quick and easy as well. can't say thank you to them enough!
10 June 2019
Unprompted review
Awesome vendor with good variety of…
Awesome vendor with good variety of parts
2 June 2019
Unprompted review
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