DeepAI Reviews 237

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers had a great experience with this company. Customers are really happy with the AI's capabilities, finding it creative and consistently producing what they ask for. Many appreciate the high quality of images and videos generated, noting that the results are often impressive and useful for various projects, from personal writing to professional design. People also highlight the speed of image generation and the helpfulness of the AI in transforming photos and assisting with creative tasks. However, some customers also noted issues with the AI's cognitive ability to decipher commands and its sensitivity to prompt phrasing, leading to occasional "hallucinations" or outputs that don't quite match expectations. There are also mentions of the app and website being "low effort and janky," and some users experienced problems with video quality and restrictions on certain prompts. A few other people felt that the chatbot sometimes broke character or struggled with memory, making it less effective in certain interactions.

What people talk about most

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the platform as fast, accessible,... See more

Product

People report ambiguous experiences with the product. Many reviewers praise it as the "best product ever,"... See more

Artificial intelligence

Users describe positive interactions with artificial intelligence, often praising its responsiveness and... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the high quality... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its speed, ease of use, and clean... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It said on the page at one point 10USD for the Hollywood Video, but below for DeepAI only 5USD. Still I was charged 10 despite being Pro User (NB: I contacted the support and was generously reimburs... See more

Company replied

Rated 4 out of 5 stars

Results are great, always improving results throughout my time using the site. There are times where the results seem like forced diversity (trying to create images of Greeks and Roman's and getting b... See more

Company replied

Rated 4 out of 5 stars

+: robot is creative -: robot should learn to centerize sunrays better and user should have a chart of features as mini pop up only allows to add multiple sentences/corrective details, that leads to... See more

Company replied

Rated 4 out of 5 stars

Certain improvements still needed. It seems extremely sensitive to how one transpose the task at hand. Cognitive ability to decipher commands still need work. As does the certain features. But it is i... See more

Company replied


Company details

  1. Software company
  2. Search engine company
  3. Video editing service

About DeepAI

Written by the company

Explore the World of AI with DeepAI: Your Personal AI Companion!

Dive into the limitless possibilities of artificial intelligence with DeepAI, an innovative app designed to bring AI capabilities right to your fingertips. Whether you're looking to boost your productivity, enhance your creativity, or simply explore the exciting realm of AI, DeepAI is your ultimate tool.

Core Features:

  • AI Chat: Engage in interactive and insightful conversations with DeepAI's advanced AI chat. Whether you need assistance, want to brainstorm ideas, or just chat, our AI provides responsive and natural dialogue tailored to your needs.
  • AI Voice Chat: Experience dynamic, human-like conversations. Whether for assistance or casual chat, DeepAI's voice capabilities ensure interactive and engaging dialogue.
  • AI Image Generator: Create breathtaking visuals effortlessly. With DeepAI, generate unique images from simple descriptions and explore endless artistic possibilities.
  • AI Video Generator: Transform your ideas into videos seamlessly. Use text prompts to create engaging video content quickly and efficiently.
  • Music Generator: Compose original music across various genres. Let DeepAI craft the perfect soundtrack for any occasion or project.
  • Background Remover: Effortlessly remove backgrounds from images for cleaner, more professional results in just a few taps.
  • Super Resolution: Enhance the quality of your images with state-of-the-art super-resolution technology, perfect for sharper, clearer visuals.
  • Text-to-Speech: Convert text into natural-sounding speech effortlessly. With DeepAI's Text-to-Speech feature, listen to written content in a variety of lifelike voices, perfect for multitasking or content accessibility.

...and many more powerful tools at your disposal! From enhancing your productivity to unleashing your creativity, DeepAI offers an ever-expanding suite of features designed to meet all your AI needs.

Discover how DeepAI can revolutionize the way you create and interact, combining the power of AI with user-friendly design. Download DeepAI today and unlock a world of innovation and creativity!

Contact and Support Information

For inquiries and support, reach out to us at team@deepai.org or visit deepai.org for more information.


Contact info

3.9

Great

TrustScore 4 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Very good experience

20 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your 5-star review, Arle! Should you need any help or have any feedback, we're here for you.

Rated 1 out of 5 stars

Sketch vibes

Over the first 3 days I've already had this happen:

Model ate credits & provided no song, staff argued before admitting it.l, then promised a $2 credit which never hit my account.

I've noticed: subscription cancellation forces immediate loss of access to Pro features instead of allowing to cancel and expire gracefully. Therefore if you don't cancel the day before your billing cycle, you are recharged. You also lose access on that last day because you have to cancel.

App and website are low effort and janky. Run away fast.

20 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your review. We were able to verify your account, and we were experiencing temporary issues with our music generator, which have since been addressed. Your account was correctly credited after verification.

We take your feedback seriously for any future improvements, and we'll share it with the relevant teams. If you have any further suggestions or comments, please do not hesitate to reach out at support@deepai.org

Rated 5 out of 5 stars

Great images

Great images, the pricing is a little confusing but still a great tool

20 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your 5-star review, Mona! Should you need any help or have any feedback, we're here for you.

Rated 1 out of 5 stars

DeepAI is an absolute disaster- I HATE THIS

DeepAI is an absolute disaster. The AI itself literally admits that it cannot access any information from before 2023. That’s not a limitation, that’s a joke. It’s completely useless if you want to ask anything meaningful or even remotely important. Every time you try, it either misunderstands you or spits out generic, meaningless nonsense that makes you question if it’s even “alive” at all.
It’s slow, clunky, and infuriatingly inconsistent. You think you’re asking a question and it pretends to respond while actually doing nothing. Using this feels like screaming into the void, and the void laughs at you while handing back garbage. This is not AI. This is a half-baked, restricted, glorified text generator masquerading as something intelligent.
And yes, I’m giving it a 1/5—and that is being generous. If there were a lower rating, it would get it in a heartbeat. Every level of this thing is a failure. Every feature is broken or pointless. I have never seen something so frustrating, useless, and insulting to the concept of intelligence. Avoid this at all costs.

16 January 2026
Unprompted review
DeepAI logo

Reply from DeepAI

Thank you for your review. Our Genius and Super Genius modes contain more up-to-date-information, and can be accessed by our Pro members. If you continue to have issues, we'd be more than happy to help - send us an email to support@deepai.org, and we'll take a look!

Rated 5 out of 5 stars

Philosophy Teacher is very useful on…

Philosophy Teacher is very useful on Deepai, the Hollywood video clips are also useful
Regards
Antony

15 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your 5-star review, Antony! Should you need any help or have any feedback, we're here for you.

Rated 2 out of 5 stars

I copy paste

I ask to make me a add but it keep on copy and paste some one ells add and keep on making mistakes like when i ask to put in K9 training it put in K99 training

14 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your review, HJ. We'd like to get this sorted for you - please, send us an email to support@deepai.org, and we'll be happy to look into it.

Rated 5 out of 5 stars

Jan 2026

Great AI...

14 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your 5-star review, Daryl! Should you need any help or have any feedback, we're here for you.

Rated 3 out of 5 stars

Too many gramatical mistakes ,too…

Too many gramatical mistakes ,too repetitive and the images are terible and if I add text to be added to the image completely wrong and with no posibility to edit.

14 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your review, Mirela. We do have the option for you to click on the Edit button or download the image and reupload it to our AI Photo Editor. We'd like to guide you through this process - please, send us an email to support@deepai.org, and we'll help you make sure that your creations are up to your expectations!

Rated 4 out of 5 stars

I love this AI website.. been using for years

I love this AI website, have been using for way over a year now daily. The image generation is very fast, and high quality and the new video generation with audio is fantastic, very accurate to what I need. The only issues is it is too restricted on some prompts or images to try making videos from an image. i.e. all I wanted to do is make a character say a simple line such as "i don't know bro" and it keeps saying it's restricted. If that could be fixed, then 5 stars all round. The cost of Video generation is very reasonable and the monthly membership at $4.99 is very good. Thank you

6 January 2026
DeepAI logo

Reply from DeepAI

Thank you for your review. We'd love to explore what may be going on - please, send us an email to support@deepai.org, and we'll be happy to look into it!

Rated 4 out of 5 stars

+Cool New Tool

+: robot is creative
-: robot should learn to centerize sunrays better
and user should have a chart of features as mini pop up only allows to add multiple sentences/corrective details, that leads to complicated paragraphs [source prompt + added many sentences].

23 December 2025
DeepAI logo

Reply from DeepAI

Thank you for your review, Ytqan. We'd love for you to have a great experience with DeepAI. Please, send us an email to support@deepai.org, and we'll be happy to look into what we could have done better.

Rated 5 out of 5 stars

I am deaf student and study Theology…

I am deaf student and study Theology master, that very help of my fews thesis. Thank you help me!

24 December 2025
DeepAI logo

Reply from DeepAI

Thank you for your 5-star review, Laurent! Should you need any help or have any feedback, we're here for you.

Rated 2 out of 5 stars

Always cutting off my ability to create…

Always cutting off my ability to create for payments and not enough images for the price. Your format harasses me too much about money!!!

17 December 2025
DeepAI logo

Reply from DeepAI

Thank you for your review, James. We'd love to get this sorted out, as we have limitations in place, but they should not become a blocker as long as you comply with our Terms of Service. Please, send us an email to support@deepai.org, and we'll be happy to assist!

Rated 3 out of 5 stars

The AI needs improvement in different…

The AI needs improvement in different AI generators I have better results

18 December 2025
DeepAI logo

Reply from DeepAI

Thank you for your review. We'd love to assist you in having a great experience with DeepAI. Please, send us an email to support@deepai.org - we're ready to help!

Rated 5 out of 5 stars

I'm very satisfying with Deep.AI

I'm very satisfying with Deep.AI
My experience have been very positive.

17 December 2025
DeepAI logo

Reply from DeepAI

Thank you for your 5-star review, Seija! Should you need any help or have any feedback, we're here for you.

Rated 5 out of 5 stars

Easy to use and navigate

Easy to use and navigate

16 December 2025
DeepAI logo

Reply from DeepAI

Thank you for your 5-star review, Matt! Should you need any help or have any feedback, we're here for you.

Rated 1 out of 5 stars

Unable to create a simple video

Another update.
After sending another email to DeepAI, I received a response. They suggested using a different version of their video generator. This did work although the result was disappointing and certainly not worth all the hassle. There are better products around so I have cancelled my subscription
Update
Since writing this review, DeepAI has replied as can be seen below. It is a nonsense. There was nothing wrong with the photo or anything in it that would be offensive to anyone. Just a dog sitting next to his owner.
In the reply they ask me to send them an email with the details. I had actually done this before posting my review. So far, they have not responded or even acknowledged the email. They claim not to have received the email so I have sent it again but I doubt it will fare any better.
My original review follows...

After using DeepAI to remove some simple blemishes from a photo of a cat, I decided to try to animate a video of a dog using the instruction, show the man stroking the dog.
I had just taken out a paid account so I was suprised that the system still wanted to charge me $0.8 for the 4 second video.
However, it wouldn't even do that. It failed repeatedly with the message "The system detected potentially unsafe content. Please try again or adjust the prompt."
In the end, I used Pika which worked flawlessly.
Given how 'hot' AI is at the moment, DeepAI needs to seriously improve it's system

15 December 2025
Unprompted review
DeepAI logo

Reply from DeepAI

Thank you for your review. We have filters in place in order to keep our community safe and open to everyone. On the other hand, even though the AI Video Generator shows an estimated cost, if you have seconds within your Pro allowance, you will still be able to generate the content free of charge. We'd love to make this right for you - please send us an email to support@deepai.org, and we'll look into it right away!

EDIT: While we originally did not receive any emails from you, we have provided a reply to the emails you sent us today. We'll be happy to continue assisting in troubleshooting this, as well as improving our products to better serve all our customers.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look