Deepstash Reviews 323

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the app to be a great idea, appreciating its ability to cut through noise and encourage progress in reading and learning. People enjoy the engaging and entertaining way it educates on various topics, with many finding it helpful for personal growth and discovering new ways of thinking. The app is often praised for its micro-learning approach, making information digestible and allowing users to learn efficiently in short bursts throughout the day. However, a significant number of people were dissatisfied with unexpected charges for subscriptions, often occurring after free trials or annual renewals without clear notification. Many reviewers reported difficulties canceling subscriptions, finding that the process was not straightforward and often led to unwanted billing, even when they believed they had canceled. There were also numerous complaints about the refund process, with customers stating that their requests were denied despite money-back guarantees or immediate cancellation after trying the app.

What people talk about most

Application

Reviewers mention ambiguous feedback about the app, with many finding it useful and effective for learning... See more

User experience

Customers had positive experiences with the user experience, often describing the app as wonderful, useful,... See more

Subscription

Customers consistently express dissatisfaction with subscription practices, citing unexpected charges and... See more

Payment

Consumers express significant dissatisfaction with payment practices, frequently reporting unexpected charges... See more

Refund

People report negative experiences with refund, with many customers finding it difficult to request a refund... See more

Reviews shaping this summary

Rated 4 out of 5 stars

App idea is generally great and I enjoy it. However, there are some small bugs which I've reported twice sometime ago, but haven't been addressed yet. They are mainly related to the cards after each t... See more

Company replied

Rated 4 out of 5 stars

I have never been so engaged when reading non fiction books. Summarising key points the way it does has made it really easy to understand and retain the information. As someone with a short attent... See more

Company replied

Rated 4 out of 5 stars

There are a variety of books to choose from. Deepstash gives me a way to "check out" for a few minutes, sometimes longer and not feel as if I've lost all sense of time or what I had been doing. I've l... See more

Company replied

Rated 4 out of 5 stars

Overall, love it. It’s an engaging and entertaining way to educate yourself on multiple topics. The “streak” accountability is a nice feature, as well. My only negative is the new format can be a litt... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I've not run into any issues with the…

I've not run into any issues with the app yet. I like the tidbits of knowledge that I've read. So far so good.

30 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Shaun,

Thank you so much for the 5-star review!

We’re happy to hear that you’re enjoying the app and finding value in the knowledge shared through Deepstash. It’s great to know that your experience has been smooth so far.

Thank you for being part of the Deepstash community!

Best wishes,
Deepstash Team

Rated 5 out of 5 stars

Best books collection

Best books collection. U can complete reading them within very less time. Picture descriptions, audio texts, small quiz, summary .. so useful

30 May 2026
Unprompted review
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Reply from Deepstash

Hi Akshata,

Thank you for your wonderful review!

We're so happy to hear that you're enjoying Deepstash and finding value in the book summaries, illustrations, audio content, quizzes, and key takeaways.

Our goal is to make learning faster, more engaging, and easier to fit into everyday life, so it's great to know the experience is helping you discover and absorb new ideas efficiently.

Thank you for your support and happy learning!

Best wishes,
Deepstash Team

Rated 4 out of 5 stars

Excellent education for everyone

I had some technical issues but these were solved quickly. The customer service is excellent. The apps themselves are fun, educational, and so needed by everyone anymore. Even though I had a very good education, this is giving me a million dollar education for Pennie’s compared to going back to a university.

29 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Clyde,

Thank you for your kind review!

We're delighted to hear that our team was able to resolve the technical issues quickly and that you've had a positive experience with both the app and our support team.

Thank you for your support!

Best wishes,
Deepstash Team

Rated 5 out of 5 stars

Excellent and Very good

Excellent and Very good

29 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Aswin,

Thank you for your 5-star review!

We're delighted to hear you're enjoying Deepstash and appreciate you taking the time to share your feedback. Your support means a lot to us.

Happy learning and stashing!

Best regards,
Deepstash Team

Rated 5 out of 5 stars

Better than Instagram Doomscrolling

Better than Instagram Doomscrolling
Lots of value input & keeps you accountable

29 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Issac,

Thank you so much for the amazing review!

We’re really happy to hear that Deepstash is helping you replace doomscrolling with something more valuable and intentional.

Thank you for being part of the Deepstash community!

Best wishes,
Deepstash Team

Rated 5 out of 5 stars

Very helpful in my personal development

Very helpful in my personal development

28 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Ian,

Thank you so much for the amazing review!

We’re very happy to hear that Deepstash has been helpful in your personal development journey.

Best wishes,
Deepstash Team

Rated 5 out of 5 stars

Best learning app

A good app that helps pass the time and learning at the same time. I love the feature that lets you listen to a book because it helps me sleep.This app can and will help anyone!I highly recommend this app!!!!

28 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Alexandros,

Thank you so much for the amazing review, you've made our day!

We’re happy to hear that Deepstash helps you learn while also being a relaxing part of your day. It’s especially great to know that you’re enjoying the audio feature.

Thank you for your recommendation and for being part of the Deepstash community!

Best regards,
Deepstash Team

Rated 1 out of 5 stars

I was automatically charged for a…

I was automatically charged for a 1-year subscription through my Apple account without realizing it. There is no clear refund link or customer support contact available. What’s worse, I cannot even find Deepstash in my app download history anymore.

This experience has been extremely frustrating and feels very misleading. I have been trying to figure out how to request a refund, but there is no proper guidance provided.

Please improve your subscription transparency and refund support process for users.

1 March 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Ophelia,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at support@deepstash.com and include the reference number Ophelia382712. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards,
Deepstash Team

Rated 4 out of 5 stars

Practical knowledge brought back in an…

Practical knowledge brought back in an easy to follow flow. Also gives advice, words of wisdom, Insight and perspective. I’m learning a lot. Thanks Deepstash.
;} R.Metz

6 May 2026
Unprompted review
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Reply from Deepstash

Thank you so much for the thoughtful review, Rebecka!

We’re really happy to hear that you’re enjoying the flow and finding value in the insights, advice, and practical knowledge shared through Deepstash. Knowing that you’re learning a lot truly means a lot to us.

Thank you again for your support and for being part of the Deepstash community!

Best wishes,
Deepstash Team

Rated 5 out of 5 stars

Fresh thinking

The app forces me to think in ways I have never done before. There are several ways to look at any idea or position. Understanding this is the key to a satisfactory resolution. There is no "right" answer.

27 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Thank you so much for the thoughtful review!

We’re so happy to hear that the app is helping you.

Thank you again for being part of the Deepstash community.

Best wishes,
Deepstash Team

Rated 4 out of 5 stars

Diverse topics

Diverse topics, concise ideas, expands knowledge base

27 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Thank you so much for the great feedback!

We’re really happy to hear that you enjoy the diverse topics and concise ideas.

Best wishes,
Deepstash Team

Rated 1 out of 5 stars

Avoid

Avoid, its taken me 3 times to cancel, I've contact customer service a number of times and just not responding. Do not use, the free trial is a scam and then difficult to cancel, you need to cancel subscription button 8 times to actual cancel. Just not good enough these days and will have to contact card company to get refund.

27 March 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Justin,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at support@deepstash.com and include the reference number JUSTIN981377. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards,
Deepstash Team

Rated 5 out of 5 stars

A very good app for self improvement

27 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Hassam,

We’re very happy to hear that you’re enjoying the app!

We always do our best to create a meaningful and enjoyable experience and we’re glad to know it’s helping you on your self improvement journey.

Best wishes,
Deepstash Team

Rated 1 out of 5 stars

Zero Integrity

Like other reviewers, I've had a terrible experience with their company's customer service and integrity. I had cancelled my free trial before the 7 days were up, but to my surprise, I was charged $69.99. The first time I contacted them, they told me that I had cancelled my auto-renewal, and not my actual plan, which makes no sense. They refused to give me a refund, but instead told me they'd give me some sort of compensation, but they never did. Upon asking for further investigation, they stopped replying to me altogether...I don't know what to do at this point, honestly. This company is super deceptive and doesn't care about its customers at all.

I would also like to add that, upon downloading the app...it ensures you that it will give you a notification before your trial is up. Well, like other ewviews, I never got anything like that. Thank goodness I gave myself a reminder on my calendar, but it still charged me for the full price. I guess I should have never even considered trying out their free trial in the first place. What a scam.

Edit: I can also confirm that they also offered 24 months extension on this "Pro Subscription," but they never applied it to my account. What a joke!!!

28 March 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Natsumi,

After reviewing your account, we would like to clarify that the trial subscription was not canceled prior to the renewal being processed. According to our records, the cancellation occurred after the charge had already been completed, which canceled the next renewal cycle moving forward.

We can also confirm that a push notification reminder regarding the upcoming renewal was sent 2 days before the charge was processed, informing you about the upcoming payment in case the subscription was not canceled in time.

Additionally, we can see that a payment dispute has already been initiated through your bank. At this stage, the matter is currently under review directly by your bank and payment provider, who will determine the outcome of the investigation.

Please also note that your account still has remaining Pro access associated with the current subscription.

Best regards,
Deepstash Team

Rated 5 out of 5 stars

I love reading

I love reading, and this app lets me read about all sorts of things. It is a great way to relax, learn, or just kill some time. The app runs great. It sure beats scrolling social media platforms.

26 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Sabrina,

Thank you so much for the amazing review, you’ve made our day!

We’re very happy to hear that Deepstash is making a positive difference for you and helping turn screen time into something more meaningful and inspiring.

Best regards,
Deepstash Team

Rated 3 out of 5 stars

Willing to keep trying, but...

Willing to keep trying, but so simplistic as to be painfully obvious. Material and presentation is at - at most - middle school level.
I can honestly say after going through 2 books, I have not been presented with one single new or unique concept or improvement method.

24 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Jim,

Thank you for taking the time to share your honest feedback.

We’re sorry to hear that the content you explored so far felt too simplistic for your needs.

Our goal is to make ideas accessible, practical and easy to apply, while also offering a wide variety of topics and perspectives. That said, we really appreciate your feedback and will share it with the team as we continue improving both the depth and diversity of the experience.

We’re grateful that you’re still willing to give the app a chance and we hope you’ll discover content that feels more valuable and engaging for you over time.

Best wishes,
Deepstash Team

Rated 3 out of 5 stars

I like the topics

I like the topics, they are clear & consider. The quizzes are far too easy. You have just read the chapters and the quiz answers are always either top or bottom and only 2 to choose from so you really don’t even have to think about the choice.

25 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Thank you for your feedback and for taking the time to share your experience!

We’re really happy to hear that you enjoy the topics and find the content clear and concise. We also appreciate your honest feedback about the quizzes.

We’ll definitely share your feedback with the team and continue working on improving the quiz experience to make it more engaging and thoughtful moving forward.

Thank you again for your support and for helping us improve.

Best regards,
Deepstash Team

Rated 5 out of 5 stars

Great app

Great app! Super interactive! Help with comprehension and focus!

24 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Jesus,

Thank you so much for the amazing review!

We’re really happy to hear that you’re enjoying the interactive experience and that Deepstash is helping with comprehension and focus, that’s exactly what we aim for.

Thank you again for your support and for being part of the Deepstash community!

Best wishes,
Deepstash Team

Rated 1 out of 5 stars

Hidden charges and no warning or emailed receipt

I was charged $19.95 and did not notice it. Three months later I was charged $49.95. I had no idea what this was for. I think I looked at the site briefly before the first charge. I never created an account. I never got a receipt for either charge. I can’t get a hold of anybody. I requested refunds through an email and got no response. I canceled my credit card and had to deal with that hassle as well. Sneaky behavior.

8 April 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Hi Nancy,

Thank you for sharing your feedback!
We apologize for any inconvenience you may have had.

We’ve sent you a request via TrustPilot to help us identify your account in our system.

Once we receive your details, our support team will review your case and assist you accordingly. To help us handle this as quickly as possible, please contact us at help@deepstash.com and include the reference number Nancy392147. This will allow us to locate your account and provide you with accurate next steps based on your subscription.

Best regards,
Deepstash Team

Rated 1 out of 5 stars

Deepstash is a scam and they will steal…

Deepstash is a scam and they will steal your money. I started a trial subscription to Deepstash a few months ago. I cancelled the free trial well before the trial ended. I was just charged $49.95 well after the cessation of my trial. There are so many people sharing stories that are no different than mine. It is egregious behavior on the part of the application, and the people behind it.

I immediately contacted my bank to file a fraudulent charge and opened a fraud/misleading charges ticket against this company. I have also reported the app to Apple Support. Deepstash app and the people behind it need to be held accountable for shady business practices. Stay away from this horrendous “service” - $50 is a lot of money to most people and I hope nobody has to go through what I, and many before me have experienced.

22 May 2026
Unprompted review
Deepstash logo

Reply from Deepstash

Thank you for sharing your feedback. We’re sorry to hear about your experience.

Based on the price you mentioned, this particular plan does not include a trial period, which suggests there may be a misunderstanding or that multiple accounts could be involved. It is possible that a trial was canceled on one account, while another subscription remained active and renewed accordingly.

To help us investigate this further and locate the specific charge you mentioned, please contact our support team directly at help@deepstash.com and include reference number MK23828937. Once we have this information, we can provide a clear breakdown and assist you accordingly.

We look forward to resolving this matter with you.

Best regards,
Deepstash Team

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