Great platform, easy to use I’ve had a very good experience so far. The platform is simple, fast and intuitive. The only thing that could be improved is the deposit process — it always takes aro... See more
Company replied
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Great, so far no issues (just about a year since I joined). Prices are good (but do remember to do your research about which ETFs are currently no-fees, etc) Would recommend, good interface, enough... See more
Good platform, and very good prices, especially in Switerland. A few improvement areas to my opinion: - Transferring money from your standard bank account often goes wrong, and the money goes mi... See more
Company replied
Brilliant! Excellent for basic investing, low fees, easy to use. Overall, Best Platform I tried. Less Brilliant is the GUI if you want to try to buy CDF, Bonds & Certificate due to of lack of... See more
Company replied
Company details
Written by the company
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Contact info
Rembrandt Tower - 9th floor Amstelplein 1, 1096 HA, Amsterdam, Netherlands
- +41435086329
- kundenservice@degiro.ch
- degiro.ch
4.5
Excellent
379 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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First time I am trading ETFs
First time I am trading ETFs, very easy to use, very easy to transfer money to and to set up account. Very low prices for buying ETFs.
29 July 2023
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The platform is transparent
The platform is transparent, understandable and clear. When trying Swiss brokers, they are just really crap in comparison with degiro. The fees are low too. Customer support comes back in reasonable time and helps you.
16 January 2024
Unprompted review
Reply from DEGIRO
Hello,
We are glad to read about your experience! We work hard to continuously provide quality services. Furthermore, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.
Kind regards,
DEGIRO
Simply the best
Simply the best. Platform, Customer service,... I have tried many but remain faithful to Degiro. Maybe they could increase the offer of some ETF.
9 January 2024
Unprompted review
Reply from DEGIRO
Hello Angelo,
Thank you for sharing your kind review here. It has been challenging to offer all ETFs to all our platforms. Should you miss one, or wish to add one, just send a message to our Service Desk including the full name of the ETF, ISIN code, which exchange it is traded, and the Key Investor Document in the local language(s). We can then check if we are able to add it!
Kind regards,
DEGIRO
Perfect for Swiss Users
The platform is easy to use and has a good price-performance ratio, especially for Swiss users.
5 January 2024
Unprompted review
Reply from DEGIRO
Hello Claudia,
Thank you for sharing your 5-star review with us here. We are glad to read about your experience.
Kind regards,
DEGIRO
Easy to use the platform.
14 December 2023
Unprompted review
Reply from DEGIRO
Dear João,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
Great UI, solid broker
In the last year (today is 2023) the UI was greatly improved: it's easy to operate, clear, good tax reports.
For some stocks/ETFs you'll find better rates (and selection) in other brokers, but still DeGiro is very good, and in Europe.
23 November 2023
Unprompted review
Reply from DEGIRO
Hello Jan,
We are glad to read about your experience and have also shared this with the team. We appreciate you sharing your feedback as well on our selection of products. Should you miss anything, you can always contact our Service Desk to see if we can add this for you.
Kind regards,
DEGIRO
Excellent !
11 November 2023
Unprompted review
Reply from DEGIRO
Hello Alexandre,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Reply from DEGIRO
Dear Percy,
we are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
Reply from DEGIRO
Hello Yvette,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Works flawlessly
Works flawlessly. Very easy to use for me and competitive fees. So overall I'm very happy with DeGiro and have been using it for several years already.
20 October 2023
Unprompted review
Reply from DEGIRO
Dear Simon,
thank you for your kind message! We will do our utmost to keep it up for the next few years as well ;)
Kind regards, DEGIRO
Reply from DEGIRO
Hi Lorenzo,
Thanks for sharing your experience with us. We are glad you like the app!
Kind regards,
DEGIRO
Very nice, very simple, very cheap
Il like Degiro. Very simple to use . A large pannel of products and a good communication.
29 August 2023
Unprompted review
Reply from DEGIRO
Hello André,
Thanks for sharing your opinion about our app! We are glad to read about it.
Kind regards,
DEGIRO
Reply from DEGIRO
Hello,
Thanks for sharing your experience with us here. We are glad to read about your review.
Kind regards,
DEGIRO
Reply from DEGIRO
Hello CJ,
Thanks for sharing your review with us here! We appreciate you sharing your experience with us here.
Kind regards,
DEGIRO
the perfect interface for a private trader
the perfect interface for a private trader.
Simple, clear, efficient.
I use it for more than 3 years, and wish the 3 other platforms I used were just like this one.
9 June 2023
Unprompted review
Reply from DEGIRO
Hello Phil,
We are glad to read about your experience! We work hard to continuously provide quality services. Furthermore, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.
Kind regards,
DEGIRO
Reply from DEGIRO
Dear Felix,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
Reply from DEGIRO
Dear Houman,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards,
DEGIRO
Good brooker for Switzerland
Our brookers here in Switzerland are all really expensive. With Degiro I found an easy and reasonably priced solution.
6 June 2023
Unprompted review
Reply from DEGIRO
Hello Alexander,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
Reply from DEGIRO
Dear Urs, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
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