Great platform, easy to use I’ve had a very good experience so far. The platform is simple, fast and intuitive. The only thing that could be improved is the deposit process — it always takes aro... See more
Company replied
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Great platform, easy to use I’ve had a very good experience so far. The platform is simple, fast and intuitive. The only thing that could be improved is the deposit process — it always takes aro... See more
Company replied
Great, so far no issues (just about a year since I joined). Prices are good (but do remember to do your research about which ETFs are currently no-fees, etc) Would recommend, good interface, enough... See more
Good platform, and very good prices, especially in Switerland. A few improvement areas to my opinion: - Transferring money from your standard bank account often goes wrong, and the money goes mi... See more
Company replied
Brilliant! Excellent for basic investing, low fees, easy to use. Overall, Best Platform I tried. Less Brilliant is the GUI if you want to try to buy CDF, Bonds & Certificate due to of lack of... See more
Company replied
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Rembrandt Tower - 9th floor Amstelplein 1, 1096 HA, Amsterdam, Netherlands
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- extremely reliable and secure
- stable mobile app
- trade fee a little on the higher end

Reply from DEGIRO
Really fast and simple UI, one can go in-depth if one wants, but it still stays simple and easily readable.
I won't even start on the low costs for transactions and minimal fees. Just perfect!
I wish the old banks were also able to be this agile and smart...

Reply from DEGIRO
Great platform. Very efficient. Low cost. Friendly customer care team.
Keep it up!
Feliks

Reply from DEGIRO
Great platform. It's easy to use and has reasonable prices.

Reply from DEGIRO
Intuitive to use, with all the functions you need, as a nonprofessional, occasional trader. All at a fair price.

Reply from DEGIRO
Easy to use and fair prices. The apps on all platforms are getting better and better with every release, although they are already very good.

Reply from DEGIRO

Reply from DEGIRO
very much satisfied by the DEGIRO professional banking service, infomative, transparent, clear and helpful in trouble shooting.
the best bank service in my experience

Reply from DEGIRO
Good platform, and very good prices, especially in Switerland.
A few improvement areas to my opinion:
- Transferring money from your standard bank account often goes wrong, and the money goes missing for 14 days and finally gets booked back to the original account
- Transferring money via Sofort -- expecially on a mobile -- often does not work, and need to do it on a desktop computer
- A graph showing portfolio evolution long waited for...

Reply from DEGIRO
I initially believed the negative reviews were probably over exaggerated and that the customer service cannot be THAT bad. I was wrong, it's worse that bad, it's practically non-existent.
I tried signing up for an account with DEGIRO and things looked to go smooth.... until money became involved. I was asked to complete a small transfer in order to complete the process - which I did. Days go by, no response, no account access. I wrote the client service desk and sent a copy of proof of transfer. The half baked response I received gave me the impression no effort was put into actually reading my eMail. I replied and then received an automated response in French (no problem, I speak French, but still, why!?) from degiro.fr. I once again, I sent a reply, then received an automated response from degiro.co.uk, once again, why!?
I replied with the request to cancel my application and delete all my personal information. If they cannot even manage to support a new client being set up, how can they manage my money and investments? I have zero faith in this company and I advise anyone signing up with them to proceed with EXTREME caution.
Hey DEGIRO, instead of spending time and effort responding to reviews and commentary on Trustpilot, how about spending that energy on improving your customer service instead!?
Edit (response to DEGIRO reply): No. Your service agents responded as well. I actually received another reply today from an agent who clearly did not read my eMail. I am not interested in doing business with DEGIRO and instead will open an account with Interactive Brokers.

Reply from DEGIRO
DEGIRO is super easy and cheap to use! Can't go wrong. Great mobile app.

Reply from DEGIRO
For me is the Degiro, the Best Online Broker ever. Costumerservice is Top and Prices really Low

Reply from DEGIRO
Easy to use platform with excellent pricing and a fairly wide range of investments available

Reply from DEGIRO
I really like Degiro for Trading and had no problems with it yet. Some features which are missing but a nice to have are the possibility to automatically export your Portfolio to different platforms for example Yahoo Finance and to own part-shares. But I would still recommend Degiro.

Reply from DEGIRO
my best brokerage account!
... and getting better and better

Reply from DEGIRO
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