Great company for investing with, either for capital growth or quarterly pay-outs. Keeps you informed and up-to-date. No complaints at all.
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Really not great. There is absolutely no customer service. I can't withdraw money because it says 'insufficient funds' when there are funds, but there is no phone or even chat customer service availab... See more
Company replied
Lost my deposit again! This is the third time this has happened. i have sent the information for them to check, including the screen shot that prooves the money was sent. It also has the transfer numb... See more
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... See more
Company replied
Company details
Written by the company
DEGIRO is an online broker that serves both individual and professional investors. DEGIRO offers market access through a fast, high-performance online platform. DEGIRO is currently operating in 18 countries in Europe and is still expanding.
Contact info
Amstelplein 1 / Rembrandt Tower - 10th floor, 1096 HA, Amsterdam, Netherlands
- +31202613072
- clients@degiro.com
- degiro.com/uk
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Good platform whilst fees remain low.
In my personal experience, customer service has been exemplary, as expected of a Dutch company.
Platform is easy to navigate and the offerings on products, across global markets, are exceptional.
Could be slightly more transparent on margin and negative equity fees.
From a UK investor perspective, would be highly competitive to add a stocks and shares ISA to the product offering, not sure if this is possible due to Dutch banking regulations.

Reply from DEGIRO
Missing deposit
They recently changed the bank account for deposits. My deposit isn't showing up in my balance, support taking their time to look into it, days from sending mails with proof to getting a reply, leaving my balance negative and racking up interest.
Have completely lost my trust. Will be contacting regulators soon, doesn't seem like they care much.
Intelligent Investors choice Broker.
This company charges low fee for longer term investors. Build your wealth brick by brick with this regulated broker with low leverage fee available.

Reply from DEGIRO
Poor Customer Service & Huge Withdrawal Delays
Used to be a great broker with low fees, now it is clearly shown up by competition and has large delays in withdrawals (2 weeks and waiting).
Fees are now higher than in mobile competitors.
Customer service is shocking, no apology or explanation for a withdrawal taking 10 days (and still waiting). This is shocking and has resulted in me missing the UK 23/24 tax deadline.
Platform is clunky with poor offerings versus competitors
Easy to operate & good value
I had not traded for a while, but found appropriate guidance in the help. Then it was easy to place my order.

Reply from DEGIRO
Easy and Logical to use
Nice and easy to use! Good interface without too much going on to distract you. Well presented information and analysis and decent fees too compared to other platforms I've used

Reply from DEGIRO
Excellent trading platform
Nice interface. Easy to use and invest. Transparent fees.
I've been investing for years in international markets with very small fees

Reply from DEGIRO
Very easy to use stock trading website
Very easy to use stock trading website. Gave 4 stars instead of 5 because the cost of buying US stocks has recently risen from £0.45 to £1.72. Still good value though.

Reply from DEGIRO
Great platform and very easy to use
Great platform and very easy to use. Really happy at the moment.
it would be nice to see better reporting options such as performance in % since opening, YTD, etc
If one day that is available, i will give 5 stars.

Reply from DEGIRO
Easy to use especially for someone…
Easy to use especially for someone joining trading for the first time. The app is always working and transaction fees are low.

Reply from DEGIRO
The platform is simple to use and very…
The platform is simple to use and very user friendly, anytime I called up for some support customer service are also helpful so no issues!!
Fees are decently low and transparent
Fees are decently low and transparent, the interface is user-friendly, clear, and transparent, customer service works really well. Overall this is my broker of choice for ETFs.
Excellent app/site. Simple, quick, informative and great value
Great app, very easy to navigate and simple to trade. Great source of information and excellent trading prices
Trading prices are good
Trading prices are good , site is easy to use
Will Sell Your Shares Without Consent
Beware, these guys claimed there was a deficit on my account, and even though i deposited money to clear it, they sold multiple shares without even consulting me. AVOID
Excellent platform for trading FTSE…
Excellent platform for trading FTSE stocks and the fees are low, here at Degiro, you have plenty of other options to trade other European markets, the execution is fast and pay out is quick and without any fuss, some smiple test questions are ask to give you some awareness of the risks that are involved with financial instruments.
Great trading platform with minimal charges.
Excellent platform with lots of options and minimum charges. Also have to pass relatively simple tests to prove you have knowledge of the pitfalls of trading.
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