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DeLaChat Reviews 2,161

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 1,459 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform engaging and easy to navigate. Many people praise the staff for their helpfulness, empathy, and polite interactions, making their experience much better. However, some people mentioned dissatisfaction with the pricing and payment structure, feeling that the costs add up quickly and that the platform is expensive, especially for connecting with others. Additionally, some customers found issues with the website's functionality, such as difficulties with scrolling, editing messages, or the back button not working as expected.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the sign-up process quick and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and genuine nature. Many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation and... See more

Price

Clients share negative opinions on price, with many reviewers expressing that the service is very expensive... See more

Payment

Reviewers mention negative feedback about payment. Customers express frustration with the high cost, feeling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using this Website for over a year. While it can be costly to use I find the people on it to be genuine. There are a few things that would improve it. The first is making it so... See more

Company replied

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied


Company details

  1. Social media agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's awesome!

3 October 2025
DeLaChat logo

Reply from DeLaChat

Hi George,

Good to know you’re finding it interesting!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I was able to get the verification file…

I was able to get the verification file filled out for Cecilia I hope she accepts this time or that project is over but I still have not filled out a verification file for Stella 51 so I need it presented to me so I could fill it out thank you

11 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Robert,

Glad to hear you were able to complete the verification file. If you still need the form or any help with this process, please contact us at support@delachat.help, our team will assist you further.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I just wish they would give me a credit…

I just wish they would give me a credit or a reduction in coin cost. I’m pleading with you. Thank you for responding Michael Tomczak

7 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Mike,

We’d be happy to look into available options for you. Please contact us at support@delachat.help, so our team can review your account and assist further.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Found someone worth talking to

This is my first time, so it is going well.Was skeptical at first but the people here actually reply back and seem like real adults. I like that the profiles have actual details about hobbies so I have something to say besides just hi

4 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Angelus,

Glad things are feeling easy and enjoyable for you so far, hope it keeps going that way.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Photo upload error

Couldn`t upload my profile pictures for two days. Kept showing an error until support fixed it.

23 February 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Greg,

Technical issues like upload errors can occasionally occur, and our team is always ready to help resolve them as quickly as possible.

We’re glad to hear the support team was able to assist and get things working again. If you experience anything similar in the future or need further help, feel free to reach out to support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Fast response

Fast response, easy done

9 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Marcer,

It’s really nice to hear things are going well!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Comfortable and a relax experience.

This is my first time ever trying on-line dating so far so good the 2 ladies I have met and started to chat with\n Have made me feel very comfortable.

10 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Really nice to hear you’re enjoying your time on the platform and meeting new people!

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars
DeLaChat logo

Reply from DeLaChat

Hi Brayden,

We aim to provide a secure and well-supported environment, and certain paid features help us keep that standard of care. If you’d like more information or help with using these features, please contact our support team at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

What a scam

What a scam. Money to chat to see pictures. They block your number if you give it to really meet a lady.
In order to get any ones contact you must spend $1250 for 5000 credits talking to that person before customer service gives you the info. Idk about you, but a dating service requiring that much money isn’t interested in connecting people but only making money.

5 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Jason,

Certain interactive features require credits, while registration and browsing profiles remain free. The platform is designed as an online communication space with clear guidelines for interactions between users. If you experienced a specific issue or interaction that raised concerns, please contact support@delachat.help so our team can review it in detail.

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

So far so good but you only get a…

So far so good but you only get a certain amount of credits to converse eight so when it says it’s free don’t need a credit card someone so forth that is false. I feel like the chatting should be free and if not free then not as expensive I like to think that they’re good humans in this world and not money hungry business chains that genuinely wanna help others in dating. I had a problem with when you asked me my ideal type of woman ethnicity color of skin, color of hair, color eyes and select selected everything accordingly and not one person showed up that matched my description. Also, I wish there was a way to modify the location to at least the state not the United States are overseas and something that narrows it down and I still got people even though I selected the United States that were in other countries like Brazil I feel like there could be some improvements for sure. However, I did like the set up process. it was easy fast and understanding.

5 February 2026
DeLaChat logo

Reply from DeLaChat

Hi Jeremy,

While registration and browsing profiles are free, some interactive features require credits. This setup helps support the platform and the services available to users.

Our community includes members from many regions, and search filters are available to help highlight profiles based on preferences such as location and other criteria. Feedback like yours is helpful for understanding how these features work in practice, and we’ll be sure to pass it along to the relevant team. If you’d like assistance or want to share more details, please contact support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

It's expensive for creadits

It's expensive for creadits

5 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Sandra,

Certain interactive features on the platform require credits, while registration and browsing profiles remain free. This setup allows users to choose which features they want to use and manage their spending accordingly. If you have questions about credits or packages, our support team is available at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I THOUGHT SHE WAS WELL INFORMED

I THOUGHT SHE WAS WELL INFORMED, HONEST, RESPECTFUL OF MY VIEWS, AND TRANSPARENT , WHERE TODAY IS A VERY VALUED STANDARD. ONE QUESTION I DO HAVE, IF TWO PARTIES HAVE DECIDED THAT THEY WANT TO SEE EACH OTHER , AFTER MUCH VETTING , OF CHARCTER AND INTENT, BOTH HIGHLY EDUCATED, AND AWARE OF SCAMMING BY VARIOUS PLATFORMS, AND THROUGH THEIR E-MAILS WHICH ARE PRIVATE, AND ANY INFORMATION THAT IS LOOKED ATBY THE COMPANY IS A SERIOUS OF BREACH OF LAW AND ETHICS, ETHICS, WHICH I AM SURE YOU WOULD NOT COMMITT, SUCH AS PERSONAL INFORMATION OF CONTACT. YES IF THEY GOT TOGETHER YOU WOULD LOSE THEM AS A CUSTOMER , SOME OF LONG STANDING. I SURELY HOPE THAT WHAT PERSONAL INFORMATION IS EXCHANGED BETWEEN TWO PEOPLE, ONE MYSELF AND THE OTHER A CARDIAC SURGION, WOULD BE OURS ALONE , AS THIS E-MAIL IS PROTECTED, UNDER LAW, AND NOT THE EXCLUSIVE DISCRETION OF THE OWNERS OF THE SITE, I AM SURE YOUR COMPANY, IS FAR ABOVE SUCH RACTICS. RAGNAROK

4 March 2026
Rated 1 out of 5 stars

The woman are out for money

The woman are out for money and the site is also. Its a loose loose but I already figured that.

1 February 2026
DeLaChat logo

Reply from DeLaChat

Hi Danny,

Our platform prioritizes safety and transparency, and many profiles are verified according to our Terms of Service to support a secure environment for communication. If you encountered behavior that seemed unusual or would like us to review a specific interaction, please contact our support team at support@delachat.help so we can look into the situation.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

Cool could be better thank the weather…

Cool could be better thank the weather for me to

3 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Larmad,

Thank you for sharing your thoughts! We noticed that while you had a positive experience, your rating was a bit lower. If there’s anything we can work on to make things perfect, we’d love to hear your feedback. Just let us know!

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

Not enough free credits

Not enough free credits

3 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Registration and browsing profiles on the platform are free, while certain interactive features require credits. This setup allows users to explore the platform first and then decide which services they’d like to use.

If you have questions about credits or need help understanding how the features work, please contact our support team at support@delachat.help. We’ll be glad to assist.

Best regards,
Sofia from DeLaChat

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