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DeliverMyMotor Reviews 

337
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable service, noting that vehicle transportation is managed smoothly and professionally. Many consumers emphasize the user-friendly website, making it easy to find great quotes and connect with dependable transport providers. The staff and drivers are described as extremely helpful, polite, and communicative throughout the entire process. Some reviewers were not happy with the delivery service, mentioning occasional problems with delayed arrivals and poor communication from drivers. A few customers additionally reported disappointing experiences where vehicles were accidentally damaged during unloading or providers completely failed to show up.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the quick, efficient, and professional vehicle... See more

Delivery service

People report ambiguous experiences with delivery service as some consumers praise the reliable, professional... See more

Staff

Clients share positive opinions on staff, frequently highlighting reliable, professional, and trustworthy... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, stress-free process and helpful... See more

Website

Customers felt great satisfaction with the website, describing it as a simple web platform that is easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to strongly recommend as from de start of collection following the route and the delivery everything is been mint like a Swiss watch, professional , time frame for collection and deli... See more

Rated 5 out of 5 stars

Booked a delivery of a new car I had bought online and then was reading through reviews here on Trustpilot about deliver my motor which made me think I had made a mistake. Decided to stick with my b... See more

Rated 5 out of 5 stars

Have been using this site since it started! Had 500 jobs in four years at this point some have gone great some have been hard customers but Paul is always on the WhatsApp group and has helped alot. A... See more

Rated 5 out of 5 stars

Absolutely first class. Delivered a donor car to repair my old banger. Collected the donor car from a slightly nervous seller and reassured him very professionally. The car was delivered late but that... See more


Company details

  1. Transportation service

Written by the company

DeliverMyMotor Connects you to nationwide Companies moving cars, vans, bikes, caravans, boats and anything else we can cover! Our aim is to reduce the large added fees on other platforms and ensure movers are Insured & trusted.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(337)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

A rapid response followed by good communications with the delivery company. Arrived at the appointed time and the driver was courteous and helpful throughout, which included pushing the car down onto the road to get it on the transporter.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! what can I say I got intouch
with these guys about delivering my
car and wow was the service top-
notch! The staff was very helpful and
talked me though everything to make
sure I was happy with the service and
the price thankyou so much!

28 March 2025
Unprompted review
Rated 1 out of 5 stars

This child who owns this site is…

This child who owns this site is hilarious. Just read through all the reviews. Look at some of his responses. Now his company was struck off and dissolved and he talks about keeping customers safe 😅 I don’t have an account on this site and don’t plan on either but I am doing some market research and decided to check out this company and boy what a shambles this company is. I think anyone who pays a penny to this company are crazy!

29 March 2025
Unprompted review
DeliverMyMotor logo

Reply from DeliverMyMotor

We appreciate all feedback, even from those who have never used our services. DeliverMyMotor is fully operational and committed to providing a safe and reliable platform for our customers. Over a year ago, we restructured our LTD companies to better serve our members and job bookings, our businesses are registered and active with Companies House. Our priority remains ensuring a trustworthy experience for both buyers and sellers. If you have any genuine concerns or questions, we’d be happy to address them. Wishing you all the best with your market research!

P.S We love the saw movies.

Rated 5 out of 5 stars

good site

good site, three offers very quickly. Company I went with was first class. All went very smoothly from accepting offer to collection and delivery.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!

As a transport company I signed up as a VIP over a year ago, as I didn’t see any benefit I cancelled the membership within around 6 months of being VIP. However 5 months ago for some odd reason the monthly VIP payment of £30 was coming out of the bank unauthorised. The only way to contact the company is by raising a ticket or emailing, there is no phone number. I have raised multiple tickets, sent multiple emails but have not received any response. I have contacted my bank to block the payments however they are still trying to take the money. Communication is completely non existent, I have requested a refund and for my details to be removed but even getting a reply is optimistic. They were quick to reply when I first wanted to be a VIP customer. Absolutely shocking company.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient

I had several delays in getting my moved from Norfolk toYorkshire. But when I contacted DeliverMyMotor they were able to do the job the next day. It was done quickly and efficiently with updates on progress. I have no hesitation in recommending them.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Never done before,so easy

Never done before, didnt know service existed, went on google, 2hrs later had a delivery of my broken down car sorted for next working day

20 January 2025
Unprompted review
Rated 4 out of 5 stars

Easy to use

Easy to use, got several competitive quotes and a great delivery experience.

Minus one point as the site fee isn't explained so clearly: it's on top of the mover's fees but I'd still use them again.

11 December 2024
Unprompted review
DeliverMyMotor logo

Reply from DeliverMyMotor

Thank you for your feedback! We're glad you found the platform easy to use and had a great delivery experience. We appreciate your note about the site fee, and we’ll look into making it even clearer for our users. Your insight helps us improve, and we’re happy to hear you’d use us again. Looking forward to serving you in the future!

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