Delivery Drop Reviews 

157
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Hi there, it was quite pleasant using delivery drop . It would be excellent if you can cover majority of the items in the shop

Rated 4 out of 5 stars

Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... See more

Rated 5 out of 5 stars

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... See more

Rated 1 out of 5 stars

Items very expensive on the app, no delivery tracking system, no way to contact driver, went on the live chat to ask but the staff member wasn't useful at all. Couldn't give information. Took some tim... See more

Company replied

Company details

  1. Grocery delivery service
  2. Alcohol Store
  3. Asian Grocery Shop
  4. Delivery Company
  5. Delivery Service
  6. Tobacco shop

Written by the company

We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?


Contact info

3.9

Great

TrustScore 4 out of 5

157 reviews

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3.9

All reviews

(157)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time order

First time order. Got a discount code which was value for money. Order arrived in 25 minutes, pretty good service👍

4 July 2022
Unprompted review
Rated 2 out of 5 stars

So far yet I have not received my…

So far yet I have not received my order. The time just keeps updating 😡

11 June 2022
Unprompted review
Delivery Drop logo

Reply from Delivery Drop

Looking at your order it was delivered within 60 minutes, which is the time store had given. If there is any other issue please contact our support, who would be happy to serve you.

Rated 3 out of 5 stars

The ordering of goods wasn't live so…

The ordering of goods wasn't live so they rang me with substitutions..the delivery took longer than expected and delivery fee was high. I wouldn't use again unless I had a voucher. Go puff is better value

17 May 2022
Delivery Drop logo

Reply from Delivery Drop

Hi
As a independent store operator, we have over 450 stores on our platform. Every store has their own inventory and in some cases products maybe substituted by the stores. Store stocks can be up to 2000 items compared to other apps. We run deliveries throughout the city so delivery times can be up to 45 minutes in some cases.

Rated 1 out of 5 stars

DO NOT USE THIS APP!

Absolute joke! My first ever Order and most of my order never arrived! Was told they were out of stock and then when I finally got the chance to speak to a customer advisor they offered me £1 refund from a £20 order?! I hate naming people but JULIE the customer advisor was trying to say I get what I am given and began to lie about things! DO NOT USE THIS APP!

15 May 2022
Delivery Drop logo

Reply from Delivery Drop

Hi
Sorry to hear of your experience. We have looked into this and your order was on the spend £20 get £15 discount. You were only charged £4 after a further refund of £1. We understand the items received are of more value than than charged as a gesture of goodwill.

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