Delivita Ltd Reviews 

440
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially the pizza ovens, noting their quality, ease of use, and stylish appearance. Many people appreciate the great value, often mentioning that the products come with useful accessories and are competitively priced compared to other brands. Reviewers also frequently highlight the prompt delivery service, with many items arriving quickly and well-packaged. However, some customers also noted issues with delivery, including couriers not attempting delivery or items arriving damaged. A few other people also felt that some products, like the storage bag, were not well-designed, making portability a hassle. Additionally, some reviewers experienced problems with product functionality, such as ignition failures or faulty gas supply valves, and expressed dissatisfaction with customer support regarding warranty claims, especially after a change in company ownership.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers highly recommending the pizza ovens for their... See more

Quality

People report positive experiences with quality, consistently praising the exceptional build and design of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising prompt and fast delivery,... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding the price point to be spot on... See more

User experience

Reviewers highlight positive aspects of user experience, praising the ease of use, quality, and appearance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great portable pizza oven the Diavolo. Great price compared to more known brands and you get accessories such as the heat gun which you need to make sure you have perfect temperature when making pizz... See more

Rated 5 out of 5 stars

Excellent customer service. I called hoping they would price match a pizza oven I had seen on John Lewis website but JL couldn’t deliver in time… I was told the item on JL was the old model, they... See more

Rated 5 out of 5 stars

Great price pizza oven, very fast delivery in safe secure packaging. Good instruction manual with tips on easy pizza prep and cooking, love how the legs fold up for space saving and the well designed... See more

Rated 5 out of 5 stars

Ordered the gas Diavolo with accessories. I was called personally to discuss alternative colour the day I ordered due to stock. So really good service and it arrived the next morning. Great little ove... See more


Company details

  1. #91 of 100 best companies in Garden
  2. #15 of 15 best companies in BBQ Area
  3. #5 of 6 best companies in Cooking Class
  4. #1 of 2 best companies in Food machinery supplier

Written by the company

DeliVita is a British brand specialising in high-quality, handcrafted wood-fired pizza ovens. Designed for versatility and ease of use, their ovens are compact, portable, and perfect for both home and outdoor cooking. With a focus on creating exceptional culinary experiences, DeliVita’s ovens are built for high performance, reaching cooking temperatures quickly and maintaining heat efficiently. Beyond pizza, their ovens can be used to cook a variety of dishes, making them ideal for food enthusiasts who enjoy hosting gatherings. DeliVita also offers a range of accessories to enhance the cooking experience.


Contact info

4.2

Great

TrustScore 4 out of 5

440 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(440)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dough was defrosted on arrival

Dough was defrosted on arrival

10 June 2024
Delivita Ltd logo

Reply from Delivita Ltd

Hi, I'm so sorry of your experience, when sending the dough out we do state it will arrive semi frozen and its safe to re-freeze.
We are consistently looking at improving our service and packaging.
Could you please send us images of the condition they arrived to
hello@delivita.com.
We look forward to hearing from you soon

Rated 4 out of 5 stars

Great communications

Great communications, solid product but with scope for improvement.

4 June 2024
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Reply from Delivita Ltd

Thank you for your review, we really appreciate your comments. We are constantly thriving to improve our products, please send me an email to Joe@delivita.com, as would love to hear your thoughts on how we can improve
Kindest Regards
Joe

Rated 5 out of 5 stars

Bought my DELIVITA as an upgrade to my…

Bought my DELIVITA as an upgrade to my Ooni and I love it. Watched a lot of Marco videos and met him at Cambridge Home and Garden and we purchased our purple oven. We have had great results already and not just Pizza. Ordered some accessories from DELIVITA online and had to contact them about an issue I had caused and the service was first class. Looking forward to many cooks on my DELIVITA

17 April 2024
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Reply from Delivita Ltd

Hi Paul,


Thank you so much for your wonderful review. As a small business it means a lot to us that you have shared your positive experience with us.

I hope you have many happy years cooking on your DeliVita

Love The DeliVita Team x

Rated 5 out of 5 stars

Brilliant service

Easy ordering, staff helpful in answering questions. Brilliant service.

3 October 2023
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Reply from Delivita Ltd

Hi Charlie,

Happy New Year.

Thank you so much for your lovely review, as a small business this really means a lot to us.

Best wishes

Team Delivita xx

Rated 5 out of 5 stars

Customer service was impressive

Customer service was very quick to respond and sorted my issue out immediately. Very happy and looking forward to my pizza.

30 October 2023
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Reply from Delivita Ltd

Hi Rick,

I am so happy that we have been able to respond and resolve your issue out so quickly.
Please share with us your creations when you get going

Lots of Love
Team DeliVita xx

Rated 5 out of 5 stars

Wood delivery

Huge box of wood delivered quickly and safely for use in our pizza oven. Many thanks!

12 October 2023
Delivita Ltd logo

Reply from Delivita Ltd

Hi David,

Thank you for your lovely review, I am glad you are happy with the amount of wood received, and I hope it keeps your oven going for a while.

Much love,
Team DeliVita x

Rated 5 out of 5 stars

We love our oven!

We are really happy with our Delivita wood fired oven, and can't wait to add it to our glamping business once the shelter is ready (although we are rather enjoying having it to ourselves at the moment!)
The service has been great, and the YouTube channel with all the instructions and recipes is super helpful and inspirational 😊
We love it!

28 September 2023
Delivita Ltd logo

Reply from Delivita Ltd

Hi Michelle,

Thank you for your lovely review, I hope it is as much of a success with your customers as it is with you. We would love to see some pictures when you are all set up.

Much love, the DeliVita Team xx

Rated 5 out of 5 stars

Amazing. Cool anything in them.

Just wanted to say a huge thank you for making these amazing pieces of art. We work in hospitality and my favourite way of relaxing is coming home, lighting the delivita, having a beer while getting to temperature, then cooking whatever takes our fancy in it. Last night was simply pizza.

Thank you for doing what you do!!! Keep up the good work.

3 September 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Kieran,

Thank you so much for your review, I don't think we could of put it any better! We are so happy that love our ovens as much as we do.

All the best Team DeliVita xx

Rated 5 out of 5 stars

Everything was fantastic oven and…

Everything fantastic oven and the dough is delicious

7 July 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Lynn,


Thank you so much for the lovely review and support you have shown. I am really happy that you are loving our dough.

Lots of love, Team DeliVita xx

Rated 5 out of 5 stars

great quality dough

great quality dough, delivered fast.

29 June 2023
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Reply from Delivita Ltd

Hi Rob,

Thank you for your lovely review, I am so happy you love our dough and service.

Thank you for your support.

Love Team DeliVita xx

Rated 5 out of 5 stars

Such great value and totally delicious!

We used our first two dough balls today and the pizzas they produced were DELICIOUS! We made three large and two small-ish pizzas from them, which is such great value! I’ve already recommended Delivita to all of our friends to try!

2 July 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Cleo,

Thank you so much for your lovely review, it means the world to us that you are enjoying your dough balls.
Thank you for supporting us.

Love Team DeliVita xx

Rated 5 out of 5 stars

Good service

Good fun and after a few experiments, we made lovely pizza. Delivita were very efficient - our first oven was damaged on delivery (courier fault and not Delivita) and a new over was delivered very quickly and without fuss

15 June 2023
Unprompted review
Delivita Ltd logo

Reply from Delivita Ltd

Hi Andrew.
Thank you for your lovely review, it means a lot to us. We are happy you are getting the hang of the oven, there will be no stopping you now.
Love Team DeliVita xx

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