Good prices, good descriptions, an huge selection. I ordered in the evening and it arrived the next day - very fast delivery. This shop is my new go-to place for buying new perfumes!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m overall happy with the experience. There was a problem with the speed of delivery which is why I didn’t give 5 stars. I will say however that I received very polite and helpful customer service, w... See more
Just works as you expected. Constantly met 2-3 days delivery is a cherry on top. Not sure how they deal when it comes to a problem. 3-4 purchases made so far.
The website is clear and has good offers. The shipment was very quick. Overall nothing to complain about, fully recommend
Contact info
Parmentierweg 5, 5657EH, Eindhoven, Luxembourg
- +32186262589
- service.client@deloox.lu
- deloox.lu
4.6
Excellent
51 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Fast and best priced
Very satisfied. From the order to the delivery, everything was perfect. I absolutely recommend Deloox.lu
1 December 2024
Unprompted review
Excellent service
Very satisfied. From the order to the delivery, everything was perfect. I absolutely recommend.
16 November 2024
Unprompted review
Speedy delivery
Speedy delivery, received updates of the different status. Very happy of my 1st experience.
16 August 2024
Unprompted review
the bottle of treatment shampoo was not…
the bottle of treatment shampoo was not closed properly wt the product leaked into the box
19 September 2023
Unprompted review
Reply from Deloox
Dear Tania,
We are very sorry to hear that the shampoo started leaking, and we sincerely apologise for the inconvenience this has caused. To resolve this problem for you as quickly as possible, we recommend that you contact our customer service team. That way, we can look for a suitable solution together and make sure you can still enjoy our products without any further problems. Team Deloox
I’m overall happy with the experience
I’m overall happy with the experience. There was a problem with the speed of delivery which is why I didn’t give 5 stars. I will say however that I received very polite and helpful customer service, which is a very positive point. Good product range and very competitive prices.
8 February 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.