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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its warmth, comfort, and effectiveness in various weather conditions. Many appreciate the stylish design and practical features, such as ample pockets. The customer service is frequently described as exceptional, with reviewers noting quick, helpful, and personalized responses, especially regarding exchanges and returns. The delivery service is also highly rated for its speed and efficiency. However, some customers experienced issues with zippers, finding them difficult to use or prone to jamming. A few people also mentioned that the sizing could be inconsistent, leading to exchanges, and a small number of reviewers felt the product was not as windproof or water-repellent as expected, or that it was too heavy for certain uses.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality, warmth, and waterproof... See more

Quality

Customers consistently express satisfaction with the quality of the products. Many reviewers praise the... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness and efficiency.... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and quick... See more

Order

Reviewers highlight positive aspects of order. Customers praise the quick and easy process from placing an... See more

Based on these reviews

Rated 5 out of 5 stars

Game changer! I bought this for dog walking and it fits the bill perfectly. It’s warm, cosy and waterproof. There are also a ton of pockets. It’s practical but also looks a bit more stylish than th... See more

Rated 5 out of 5 stars

Absolutely love my DR coats. I bought a long one the first year in blue which is perfect for cold and rainy weather and then a gorgeous short copper one which is perfect if you’re using your car. They... See more

Rated 5 out of 5 stars

second coat ordered , one for me 1 year ago as long coat ( had a small but could have ordered XS ) , short coat for my husband for beach walking days, very quick service arrived the next day! the o... See more

Rated 5 out of 5 stars

It’s a great coat. Lovely & warm, waterproof, a good length, just the job for dog walking, standing around watching football games. I have one in blue, based on my experience & of the great prompt ser... See more


Company details

  1. #56 of 88 best companies in Outdoor clothing and equipment shop

Written by the company

Delta Roam creates versatile wardrobe essentials designed to help everyone embrace the outdoors and enjoy the day—whatever the weather. Our D-Robe collection blends style, function, and sustainability to offer pieces that are both practical and timeless. With our minimalist lines, Delta Roam goes beyond robes to include knitwear, bags, and outdoor jackets—each crafted to discourage overconsumption and encourage mindful fashion choices. Our outdoor jackets come in five signature colours, featuring a weatherproof exterior, a plush fleece interior, and a contemporary oversized fit that’s both stylish and comfortable. We believe in making clothing that works harder for you: multi-functional, waterproof, seasonless, and effortlessly stylish. By maximising the utility of each piece, we empower our customers to roam freely, live consciously, and choose fashion that lasts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

972 reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

love my Delta Roam coat

love my Delta Roam coat. It protects me from the wind and rain whilst out on my dog walks. I liked it so much i have bought my husband one. When the courir (Evri) failed to deliver my coat, a replacement coat was sent straight away, so good customer service as well.

27 January 2026
Rated 5 out of 5 stars

Warmth Worth Bragging About

I bought the Beaumont Robe just in time for a trip to Toronto, which welcomed me with the splendor of the coldest day of the season: –13.3°C. Since then, it’s handled the Illinois prairie—wind, rain, and all—and kept me warm and dry. I actually look forward to going outside in it now, which has earned me plenty of compliments… and even convinced my cousin to order one too. I love it.

27 January 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication with customer service as I had bought the wrong size sent the coat back exchanged for next size quick at posting back to me definitely recommend Delta roam

27 January 2026
Rated 5 out of 5 stars

Excellent robe

Excellent robe. Had been looking for a good totally waterproof jacket for a couple of months. Bought a different one from a well known store which was much more expensive and not waterproof as described. The delta robe however is totally waterproof and cosy. I’m a size 12 and 5’ 2”. I got the small and it’s perfect. Lovely grey colour as well. It has loads of good deep pockets and a lovely big hood. The customer service is also exceptional. Evri lost my original order and Delta Robe replaced it immediately on contacting them. Will happily recommend and buy from them again.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

So Happy with Mine

Very stylish, durable material and it keeps me warm in sub-zero temperature days. I’ve had strangers stop me in my tracks to ask where I got mine. I loved the long one so much I bought a short one as well. Also , shipping was super fast!

2 February 2026
Rated 5 out of 5 stars

Absolutely love this jacket

Absolutely love this jacket! The Pacific NW winters can be incredibly wet and this really makes being outdoors enjoyable. Finally a warm waterproof coat that keeps my legs dry!

27 January 2026
Rated 5 out of 5 stars

Bought 2 Robes and love them both

Bought 2 Robes and love them both. The weather in PA has been very very cold and the robes are perfect!! The bottom Velcro of one did tear off but after contacting customer service they worked with me and came to a satisfactory resolution. Suggest to shorten the length of the zipper to make getting in and out of vehicle easier.

27 January 2026
Rated 5 out of 5 stars

Delta Roam was recommended to us by a…

Delta Roam was recommended to us by a friend. We placed the order and turns out we ordered the wrong size. Their customer service was amazing and we had the robe exchanged in no time.
The robe is amazing, my wife loves it. High quality, high function. All around great product.

2 February 2026
Rated 5 out of 5 stars

Great experience with customer service

I am 5'2". I ordered a medium and felt it was a little too bulky. I emailed the company and they were very willing to exchange my robe for a small. However, I decided I prefered the larger coat. I emailed the company again letting them know I'd be keeping the medium and they actually responded! so polite and helpful.

22 January 2026
Rated 5 out of 5 stars

Great customer service

I am a US customer. Delta Roam shipped my robe to my hotel in Ireland quickly. I couldn’t have been happier with this all weather coat.

2 February 2026

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