DEMI+CO Jewellery Reviews 875

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent craftsmanship and appealing designs. Many people are also very satisfied with the efficient delivery service, noting that items arrive quickly and are well-packaged. The overall ordering process is frequently described as easy and straightforward, contributing to a positive customer journey. However, some customers also noted issues with product durability, specifically mentioning magnets falling off bracelets. A few other people also felt that the workmanship was shoddy, experiencing problems like pins falling out of items shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers are delighted with the... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speed of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality of the... See more

Order

Customers consistently report positive experiences with the ordering process. Many reviewers found it very... See more

Service

Users describe positive interactions with service. Many customers praise the company for being a pleasure to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased White Gold earrings for a Christmas present. Arrived really quickly and well packaged. Fabulous little illuminated gift box really shows them off! My wife absolutely loved them. Customer sup... See more

Rated 5 out of 5 stars

Years ago I bought my wife an Eve Heart magnetic bracelet from Demi+Co. I have never seen one I liked better so, when she lost it recently, I returned and purchased another. I was surprised to see tha... See more

Rated 5 out of 5 stars

Good quality jewellery which looks high end at a reasonable price. So far my purchases still look great and have not tarnished or broken, the bracelets have a firm clasp which makes them more secure t... See more

Rated 5 out of 5 stars

Unfortunately i used one of your competitors, from Instagram; 6 weeks later I still didn't have my complete order . Less than a week ordered and your delivery was on the doorstep . Spoiled totally b... See more


Company details

  1. #108 of 291 best companies in Jewellery shop

Information provided by various external sources

We are a small family run jewellery brand based in Robin Hood’s home county of Nottinghamshire. Our jewellery is inspired from our travels and is cleverly designed with meticulous attention to detail. Our creative and carefree approach to life is reflected in our jewellery and we embrace delicate, quirky and original statement pieces from all over the world.


Contact info

  • 29 Bridgford Road, NG2 6AU, Nottingham, United Kingdom

  • demiandco.com

4.8

Excellent

TrustScore 5 out of 5

875 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wonderful company to deal with

Wonderful company to deal with. I bought several magnetic copper bracelets. They make adjustments to the size free of charge. The bracelets are beautiful, exceptionally good quality and at a very reasonable price. A lovely family company

20 January 2026
Rated 5 out of 5 stars

I ordered a magnetic bracelet and ring

I ordered a magnetic bracelet and ring, they came in good time and were well packaged. I love my jewellery it is so pretty, I have just ordered another magnetic ring for my mum and a bracelet for my husband. I am benefiting from better sleep already. Thank you!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous product and great customer service

Purchased White Gold earrings for a Christmas present. Arrived really quickly and well packaged. Fabulous little illuminated gift box really shows them off! My wife absolutely loved them. Customer support was excellent when I made a mistake with the delivery address which was very quickly sorted. 5* product and service.

10 December 2025
Unprompted review
Rated 2 out of 5 stars

Everything was going great,chose a Xmas…

Everything was going great,chose a Xmas present for my wife and ordered the item…but for some strange reason they labelled the delivery address using ‘Home Home’ instead of MY name resulting in my wife opening the package when it was delivered and ruining her surprise Xmas gift.
Cheers.

14 December 2025
Unprompted review
DEMI+CO Jewellery logo

Reply from DEMI+CO Jewellery

Thank you for your feedback, and we are really sorry the surprise was spoiled, especially for a Christmas gift. Our system uses the delivery name exactly as entered at checkout, which can sometimes be auto-filled. We are unable to amend this once an order is placed. We truly appreciate you choosing DEMI+CO and hope your wife still loved her piece.

Rated 5 out of 5 stars

ONLY THE BEST WILL DO

Unfortunately i used one of your competitors, from Instagram; 6 weeks later I still didn't have my complete order .
Less than a week ordered and your delivery was on the doorstep .
Spoiled totally by yourselves , there will be no others ONLY YOU .

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Quality

First class from start of ordering process to delivery. Excellent product.
Would definitely recommend.

20 October 2025
Rated 5 out of 5 stars

I ordered a shield copper magnetic…

I ordered a shield copper magnetic bracelet | ALPHA™ mens for my partner for Christmas. The quality is amazing and the packaging was fabulous - he will sure love it!! Thank you.

3 November 2025
Unprompted review

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