demiblush.comReviews 

78
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Ordered a dress in October, I still haven’t received it. Have emailed them on numerous occasions but have heard nothing back. Very poor customer service won’t be ordering from them again.

Rated 1 out of 5 stars

SCAMMERS! Ordered something in July 2023. It still has not been delivered, they are blaming the 'postal strikes' that happened back in Feb. Keep asking for order details which I've given multi... See more

Rated 5 out of 5 stars

Got some really nice and pretty dresses after visiting their instagram page. The quality is really good and very affordable. Not to mention the delivery being very quick without any hassle at all. Def... See more

Company replied

Rated 5 out of 5 stars

My first purchase from this site was a few months back, I brought the ‘Jessie Lavender Bust Cup Mini Dress’ - it was surprisingly great quality for the price, great fit and beautiful material. Deliv... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

Fashion Brand - demiblush.com


Contact info

2.6

Poor

TrustScore 2.5 out of 5

78 reviews

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No history of asking for reviews

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2.6

All reviews

(78)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I love this company

I love this company! I’ve been following them on Instagram for years and I got a dress from them and wow is all I can say! The quality is amazing and it’s so comfy! The company remind me of oh polly but with a twist which I love! Can’t wait to order more

27 September 2022
Unprompted review
Rated 5 out of 5 stars

I recently won a beautiful dress…

I recently won a beautiful dress through Instagram. I was so happy to receive this I tried it on and it’s absolutely stunning. I would say it’s a tad shorter than id like but I’m quite tall (5’8) apart from that the quality of this dress is amazing. I will definitely be ordering in the near future x

7 October 2022
Unprompted review
Rated 5 out of 5 stars

DemiBlush

I’ve been looking for a retailer that stocks this style clothing in the UK for ages as all I find on IG are from the US & was really happy when I found DemiBlush! The quality is amazinggg & the items are very well made 😍 they hug the body perfectly yet are sooo comfy. My delivery came within a couple of days it was so quick! Couldn’t recommend enough

1 October 2022
Unprompted review
Rated 5 out of 5 stars

Very happy! :)

I got the “Paige black cross buckle mini dress” the quality is amazing, great fit and received very quickly! It’s very flattering and comfortable to wear.
I’ve also ordered the “Dolly black glitter rhinestone straps midi dress” for my Christmas party and I love it! I can’t wait to wear it! There’s so many lovely things on the website! I will absolutely be ordering again. Thank you so much! :)

3 October 2022
Unprompted review
Rated 2 out of 5 stars

Straps broke in one use :(

I ordered a beautiful black sparkly dress, the Sonia black glitter rhinestone dress: the dress itself is lovely, isn’t see through and fits lovely. But i wore it for the first time out tonight, without 2 hours the rhinestone straps broke! So I cannot wear it anymore. It isn’t too small as I have a small cup size & have lots of room in the dress. I am so sad they broke however because it is truly such a gorgeous dress!

25 September 2022
Unprompted review
Rated 1 out of 5 stars

Awful

This company is an utter disappointment.I ordered a dress from here over a week ago and have still not received it despite paying for next day delivery .I’ve tried to be understanding with regards to Demi blush having a 3rd party deliverer.However clearly if I’m paying for next day delivery that is what is expected and anything more then 2 days is unacceptable.When I raised these issues with Demi blush I was unaided by incompetent staff , Jenifer cooper the account manager and they showed no remorse nor did provide any resolution for my missing dress and not even a refund for the false advertisement of next day royal mail tracked delivery but instead a pathetic response to my enquiry.I will never by from this horrid fast fashion company again.Causrf me such an inconvenience don’t even have a contact number likely to avoid complaints such as mine.Birthday ruined dutty Demi blush.

13 July 2022
Unprompted review
Rated 5 out of 5 stars

This is my 3rd dress from Demi Blush…

This is my 3rd dress from Demi Blush and I am very happy customer. All dresses looks so beautiful and fits well. Amazing quality and good customer service. Fast delivery . Highly recommended :)

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful dresses

The dresses that I've ordered are
beautiful, they have a nice length, it's
good quality and it fits me perfectly. The
dresses are the same on the website
and in person which is so good. I will
definitely buy more clothes from Demiblush.

28 June 2022
Unprompted review
Rated 1 out of 5 stars

If I could give zero to this company I…

If I could give zero to this company I would. Ordered dress for my daughter, she worn for 3 hours and it’s fallen apart!! They will not refund as the dress has been worn even though it’s not fit for purpose. Contacted consumer rights and trading standards. Avoid this company

24 June 2022
Unprompted review
Rated 4 out of 5 stars

overall would recommend

had an issue with one of the dresses that I ordered as it arrived faulty and it wasn’t dealt with very well initially by customer service- being told to fix it myself. However, I am pleased that now they have resolved it and offered me a refund with no extra charge. Need to have clearer returns policies but overall happy with my other items - lovely quality so would recommend giving them a try and Jenifer was very helpful, sorted the issue.

9 June 2022
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I bought a dress from here, quality wasn’t great and it wasn’t what I was expecting. I emailed them within the 14 days to return and am still waiting for them to get back to me! I have chased and chased and messaged on Instagram but they’ve not responded. It’s been 3 months.

2 May 2022
Unprompted review
demiblush.com logo

Reply from demiblush.com

Dear Charley,

As mentioned on our website (https://www.demiblush.com/pages/delivery-returns) any contact must be made by email. Thank you

Rated 5 out of 5 stars

Stunning dresses

Stunning dresses, good quality and at a very reasonable price!

The fit is spot on, I recently wore the Kaitlyn brown glitter ruched dress and the Harley pink halter neck dress, which shaped really nicely around my body.

I will definitely be making more purchases! X

29 April 2022
Unprompted review
Rated 1 out of 5 stars

I am really disappointed with this…

I am really disappointed with this company. They have lovely dresses however I’ve tried to order 3 times from them but my orders have been cancelled due to fraudulent.

I emailed them about this as I’m not sure why that’s happening. Then they sent me the following email ‘ Given that between the period of October - December 2021 you have returned 3 out of 4 orders, your account is treated as fraudulent by our system and thus your order cannot be fulfilled. A high number of deliveries, caused by having many orders returned, have a negative impact on the environment and our company is very environmentally conscious. We apologise for any inconvenience this may cause.’

I think this is ridiculous as it is an online company only so how am I suppose to know the sizing. And I always like to order multiple dresses so I have options and then plan on keeping one of them. Again I don’t see an issue with this as it’s an online store only.

28 April 2022
Unprompted review
Rated 1 out of 5 stars

horrible!!

AWFUL!!! i had bought a dress but when it came i was not happy with the quality for the price i payed and it was not appealing!! i then contacted them to refund it and send it back but had to pay £5 to return it just for them to email back saying i wasn’t in the time scale to send it back( i was i had 5 days left to send it back in time) so now i have to pay £3 to get back a £40 dress that is not worth the price!! do not order terrible customer service!! and also i’m only 13 so it was big to buy something so expensive to only have to pay more costs!!

26 April 2022
Unprompted review

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