While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Duplicate order without authorisation. 2 orders processed either by fraud or by inadequate and unprofessional website program. Tried to purchase a speaker, not just a duplicate order. 1st order was £... See more

Rated 1 out of 5 stars

Ordered 3 of the cuddly Highland cows, after reading comments on lots of these sellers, Densitye seemed the best one. Spent £45 2months ago and still waiting delivery...lots of tracking updates bu... See more

Rated 1 out of 5 stars

Order on 11th November, 6 weeks before Christmas. Still no order arrived. They are refusing to refund as they say it’s on its way but tracking states say in Birmingham sorting office for 18 working d... See more

Rated 4 out of 5 stars

The packaging was excellent, ensuring the crystal arrived undamaged. I was impressed with the bubble wrap and foam, providing the needed cushion during transit. It didn't feel lightweight or cheap but... See more

Company details

  1. Clothing Shop

Written by the company

At we love every passion and interest on Earth because it is a reference to your UNIQUENESS.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered whitening products for my…

I ordered whitening products for my teeth August 15 was over 50$ and never even received a notification about my order but took the money out of my account, seems very scammy, not happy with this densyite website at all , reported it

15 August 2023
Unprompted review
Rated 1 out of 5 stars

Ordered off them the other day

Ordered off them the other day, agreed to pay 9.99 at checkout, they took more without my consent, now not responding to my email, is there a contact number?

3 August 2023
Unprompted review
Rated 1 out of 5 stars

This company is a Scam

This company is a Scam.
The items upu receive are NOT FIT FOR PURPOSE. When you request msds sheets they ignore you. DO NOT use the electrical item, I believe it poses a fire risk!
The spelling on the poor instructions is laughable. The product does not cure and peels straight off.
Interestingly on Facebook they promote themselves as an American company. Even send you postage confirmation from Jersey.
When the package arrives its from YANWEN . One of the biggest postal companies in China.
I have sent 7 emails back and forth. They will not acknowledge their lies or provide msds sheets. They offered £3 back on a £25 order. I refused wanting them to take back the items and refund, as per the consumer act and distance sellers act. They then offered £4 refund. Absolutely seething and disgusted. Facebook add trapped me.
Order gel nails from a trusted company.
Bought a nice starter set for £30 the the removal items were £20 to £40. I can now add gel nails when I choose safely. Sad thing is the items I now have are by far a better quality and shows me just how silly I was to order from a Facebook ad!
STAY AWAY!!!

8 June 2023
Unprompted review
Rated 1 out of 5 stars

Ordered these three weeks ago

Ordered these three weeks ago. Nothing delivered. Been in touch with them they are saying my delivery address was incomplete. This should have been spotted at the time. Door number missing. They are now wanting me to pay to have it re delivered. Poor customer service.

2 July 2023
Unprompted review
Rated 1 out of 5 stars

Damaged item

Damaged item, must have been faulty as broken instantly (as taking it out of package). Asked for replacement or refund with pics and was told simple told no. Reported to Facebook- but really do not use! Wish I'd checked trust pilot.

Bought magnetic eyelashes

17 June 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible product

Absolutely terrible product, doesn’t work at all , and when emailed them all I was told was I can have £3 refund for compensation, stay away people very opt company and product!!

9 March 2023
Unprompted review
Rated 1 out of 5 stars

Wish I would have read these reviews…

Wish I would have read these reviews before I ordered😡😡
I ordered some nail gels and I got emails saying they were on the way to the UK and eventually they supposedly arrived at Oxford then a week later they were delivered in Bristol… Im not far from these places and I still haven’t received them and this was about 6weeks ago now 😡😡

1 February 2023
Unprompted review
Rated 1 out of 5 stars

It's a total con

It's a total con, wish I had googled them before ordering. I got totally sucked in by their Facebook page.
The satvee eye lids are cheap and don't work. They leave your eyes irritated and there is no leaflet to let you know what is on them.
The company send emails saying that the parcel is on its way from america, this is fake. The stickers inside clearly say made in China and the envelope stamps show they were posted in Ipswich England.
I have raised a complaint with my bank and will also raise through PayPal and report them to trading standards as these goods are not what is advertised and in my own opinion, from my skins reaction, totally unsafe to use on eyes.
Stay away at all costs

21 February 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT GO ANYWHERE NEAR THIS COMPANY…

DO NOT GO ANYWHERE NEAR THIS COMPANY THEY ARE CHINESE NOT AMERICAN. ORDERED EYE LID LIFTS THAT WERE UTTER RUBBISH WHICH WERENT EVEN CLOSE TO THE ONES IN THE VIDEO. COULDNT EVEN GET THEM OFF THE PLATIC CARD. WAS OFFERED A REFUND OF £2. TOTAL CON.

28 February 2023
Unprompted review
Rated 1 out of 5 stars

Products don't arrive, Chinese not American

Ordered 23/12/2022.
Received tracking number, never arrives.
Fortunately paid with credit card so will be raising refund with card company against Densitye.
Do NOT buy from them.

Update:- Raised dispute via PayPal. They are Chinese, don't believe the false information on the website making out they are in the USA.

Densitye respond via PayPal dispute to say the extra £9 is because I ticked shipping Insurance. There is no box to tick when ordering & it doesn't appear on the order but your card will have £9 more taken.. They have ignored the fact the products purchased have not been supplied. Dispute continues via PayPal

Update:- Now say shipping company is updating their tracking system, this is the problem. They don't say who shipping company is. Again just lies. Dispute continues via PayPal.

Update 25th Feb:- Same as others report and only £9 is offered to settle the dispute via Paypal not the full £53, despite not supplying the goods. Offer rejected. On we go.

Update 27th February
They respond by saying I must wait for the goods, they can not refund. When I receive goods I can send back.
Over 2 months waiting for the ordered product on a delivery period stated as 7-15 days for international
shipping.
I don't think so Mr Chinese scammers.
PayPal dispute continues.

28th Feb. The company is refusing to refund. Now referred to PayPal to settle.

Update:- 23/03/2023
So my dispute has been closed by Paypal as these con artists have provided a tracking delivery they claim is the items. Raising another dispute through PayPal I will be leaving them too.
Just dont buy anything from these scammers.

22 February 2023
Unprompted review
Rated 1 out of 5 stars

steampunk lamp shenanigans

Ordered the steampunk lamp, it arrived quickly. Product was cheaply made and over priced, and came missing a vital piece for the assembly. Customer service dis nothing to help and suggested i give the product away as a gift to someone if I'm not happy with it.

22 February 2023
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from them especially the…

Do NOT buy from them especially the eyelid lifting strips. Absolute con job - you could probably make them yourself. Waste of money. Please spread the news and don’t let them rip other people iff

6 February 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

Ordered on 14th Nov and was given tracking etc, then on the 12th Dec the shipping info stopped and when asking the company they said to be patient and three times I got the same exact message. I wouldn’t recommend this company at all

14 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look