Dental Excellence UK Reviews 

512
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional professionalism, kindness, and patience, noting that every single procedure is thoroughly explained with helpful recommendations and advice. Consumers highlight the welcoming atmosphere and state that the clinic uses advanced technology, ensuring top-quality results and total confidence throughout the process. Some reviewers were happy with the reassuring approach, mentioning that the team easily puts hesitant patients at ease during their visits. People also noted that traveling long distances to reach the practice is completely worthwhile due to the unmatched level of dedication and care provided by everyone.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting exceptional care, professionalism, and attention... See more

Service

People report overwhelmingly positive experiences with the dental service, highlighting the exceptional... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an amazing and professional process... See more

Quality

Users describe positive interactions with quality, consistently highlighting the exceptional expertise and... See more

Product

Consumers find product to be positive, expressing great satisfaction with the results of their treatments.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dental excellence is absolutely the best way to describe my experience over the past two years in the care of Leanne, Kumar and many others in Robbie’s team. Their kindness and care is second to... See more

Rated 5 out of 5 stars

This is the only dentist I have ever felt relaxed at. Every single person who works there is so friendly and professional. The hygiene visit today with Charlotte was second to none. She had so much... See more

Rated 5 out of 5 stars

Great first appointment to prep teeth all fully explained as to what would happen and how to take care of temporary teeth while waiting for final product. Team very friendly and remembered us from ini... See more

Rated 5 out of 5 stars

I was aware I needed extensive treatment and Dental Excellence was my preferred choice since my wife had received excellent treatment in the last 12 months. I am being treated by Alex and am truly imp... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

512 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(512)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am not a fan of the dentist and when…

I am not a fan of the dentist and when I mean that it’s all the equipment from the chair to the drills. Adam was my dentist today Adam made me feel relaxed as I could be, talking to me and explaining as he went along. Thanks so much and I will be returning. Thank you Adam and team.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great staff, keep it up!

Better late than never - I usually would travel to Liverpool but I think I was one of the first customers at the new Chelsea branch back in May. The guys were amazing, friendly and welcoming. The service was great and I enjoyed my time! Looking forward to going back when I need to!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Craig Dewdney…

Excellent service from Craig Dewdney always takes time to explain thoroughly with as much detail as I want about my plan.
I find Craig's approach to my dental plan organised & clear.
Craig's manner is very caring, empathetic & calming , with the help of lovely Beth his assistant it always makes for a pleasant, relaxed appointment for me.
Still in the middle of a long treatment so far so good Thankyou !
I would also give a mention to the reception staff here always cheery
& welcoming.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

I have been having treatment for a couple of months now and what can i say but Amazing work by Craig and his dental nurse Beth, Craig explains step by step with as much information he thinks relevant to the treatment, I have never felt so comfortable in a dentist as I do with Craig and Beth they are the best at what they do and are genuinely lovely people, I would highly recommend to anyone !

14 August 2025
Unprompted review
Rated 5 out of 5 stars

The best about!

I got 10 veneers on my top teeth from dental excellence, my friend had had composite bonding done by craig dewhurst and his work was amazing so I knew I wanted craig only! I am over the moon with them, Craig especially is the sweetest man ever, he would offer advice but NEVER pushy, he made me feel so comfortable and welcome. I would recommend him to anyone. And a little mention for Beth his dental nurse who is a legend. So pleased with the procedure start to finish.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience with this company

Awful experience with this company. I have paid for a service back in March that I didn’t go ahead with and have awful trouble and feel like I am having to beg for my deposit back. With numerous attempts messages calls and emails I still haven’t recieved £500 back. Being passed with managers and admit to be told lies and that I’d have my money within working days which has all passed and numerous excuses to get the funds back when it takes 2 working days to get a refund from the uk to an Irish bank

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! The team at Liverpool are just so lovely and helpful. I am a very nervous person when it comes to visiting the dentist, but my dentist on the day and her lovely assistant Olivia, made me feel so much better - thank you!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Valerie and her assistant

Valerie and her assistant, where absolutely brilliant today , i went in for 6 monthly check up, could not be more accommodating with making me feel at ease, lovely girls , credit to there company .
Thanks Girls

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Started my journey for my new smile…

Started my journey for my new smile today at dental excellence with the one and only Dr Robbie Hughes and his nurse Meg for my new smile bit of work to be done before the final fittings but made to feel at ease and comfortable carnt wait to show my final results off highly recommend Dental Excellence 💯 percent

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Review for perfect fit of implant crown

"Belt and Braces" review with extra scans to ensure the new implant crown wiill sit well, aestheticly along with my natural teeth.
All done and without any complications. Dr Alex and Leanne were so very professional whilst putting me a phobic at ease! Highly recommended. 5*

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Went to visit Craig Dewdney for a scan…

Went to visit Craig Dewdney for a scan as ever, he’s a complete gentleman always puts you at ease and is aware of anxieties you have.
Wouldn’t go anywhere else.
I’ve completed my treatment so just having a minor adjustment.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Meg and Adam have been amazing getting…

Meg and Adam have been amazing getting me in and making sure I have my dream style, not being scared to tell me when something doesn’t look right which I loved. I think it’s hard to decide what shape is best suited for your face and they made it so much easier for me. There chatty, outgoing and a great team! Thank you

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Composite Bonding

I came to visit Harrison at Dental Excellence Liverpool for composite bonding after going elsewhere and being left extremely unhappy with the work.
Harrison has done the best job ever from removing the previous work and actually giving me composite that fits my mouth and suits my smile.
I got to pick two films to watch while having the work done which was just under 5 hours long. For such a long appointment it was extremely comfortable and all the staff were lovely.
I will never let anyone else touch my teeth again.
Thankyou so much Harrison!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

I accompanied my 96yr old mum today.

I accompanied my 96yr old mum today.
The receptionist, Dental nurse & Jack were wonderful with her. Jack explained everything to her about procedures and great advice was given. I would highly recommend this practice to family and friends 🙂

8 July 2025
Unprompted review

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