Dentaprime UK Dental Implant Clinic Reviews 

2,528
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and helpful, making interactions pleasant and reassuring. Many highlight the amazing and efficient service, noting that they felt well looked after throughout their treatment. People are particularly happy with the final product, with many expressing renewed confidence in their smile and the ability to eat properly again. However, some customers also noted concerns regarding pricing, with several finding the costs to be higher than anticipated or experiencing unexpected additional charges. A few people also felt that customer service could be inconsistent, citing issues with contradictory information and unhelpful responses, leading to frustration and a sense of being drained.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers describing them as friendly, polite, and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the level... See more

Price

Reviewers express significant dissatisfaction with pricing, often reporting that initial quotes are... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers expressing satisfaction and... See more

Product

Consumers find product to be ambiguous, with some reviewers expressing satisfaction with the final product,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

I had final appointment in July. Full teeth removal with implants and sedation. I'm so happy I did this. Yes it costs and yes it's a shock at times having all your teeth removed and waiting for the fi... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental clinic
  3. Dentist
  4. Denture Care Centre

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(2,528)

444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service from James hoare

Very good service from James hoare

8 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for your fantastic feedback! We’re delighted to hear that you received very good service from James Hoare. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really great service from James hoare.

8 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Terry,
Thank you for your fantastic feedback! We’re delighted to hear that you received really great service from James Hoare. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

I came in 3 days straight everything…

I came in 3 days straight everything went smooth and very efficient and the end result is great!

7 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Andy,
Thank you for your fantastic feedback! We’re delighted to hear that everything went smoothly and efficiently over your visits and that you’re pleased with the end result. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Extremely good dental clinic very…

Extremely good dental clinic very professional!

7 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for your fantastic feedback! We’re delighted to hear that you found our clinic extremely good and professional. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, excellent customer service.

7 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Martin,
Thank you for your fantastic feedback! We’re delighted to hear that you found our staff friendly and that you experienced excellent customer service. Your kind words mean a lot to us.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking
Tried to move my appt after my mother was taken ill over the weekend sent numerous messages no one got back to me. Then eventually I was told they wanted prof from the Hospital my Mum had been taken ill , absolutely disgusting my Mum is 84 years old and very frail and lives alone as if I would lie to change an appointment. Asked to speak with a manager and was told no Manager available this is company policy. No chance I would deal with these scammers again !

5 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your mother’s illness and understand how upsetting and stressful that situation must have been for you.

We regret that you felt unsupported in your attempts to reschedule your appointment and that our communication did not meet your expectations. This is certainly not the experience we want anyone to have, especially during difficult personal circumstances.

We take concerns like yours seriously and would welcome the opportunity for a senior member of our team to review what happened. If you are willing, please contact us directly at service.uk@dentaprime.com so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Good and friendly service.

5 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Stephen,

Thank you for your fantastic feedback! We’re delighted to hear that you found our service good and friendly. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really great service from James and…

Really great service from James and krista!

5 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Chris,

Thank you for your fantastic feedback! We’re delighted to hear that you received really great service from James and Krista. We’ll be sure to pass on your kind words to them.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

I completed my treatment for 2 implants…

I completed my treatment for 2 implants in August 2025.
I was blown away by the facilities and highly recommend.
Happy clients and thanks to the team for everything.

8 August 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kashmira,

Thank you for your lovely feedback! We’re delighted to hear that you were impressed by our facilities and happy with the outcome of your implant treatment. Your recommendation means a great deal to us, and we’ll be sure to share your thanks with the team.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Always interesting to read reviews of…

Always interesting to read reviews of people's experiences, especially when expecting to spend 16000+
Soooooooo many shocking reviews for this company, needless tosay... I won't be investing.
Reccomdation... Get some Integrity.

28 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi David,

Thank you for taking the time to share your thoughts. We understand that choosing dental treatment is a significant decision, particularly when it involves a substantial investment, and it’s natural to carefully review feedback beforehand.

While we regret that the reviews you read led to a negative impression, we remain committed to transparency, patient care, and continuous improvement. Many of our patients also share positive experiences, but we recognise that every concern raised is important and helps us review how we can do better.

If you would ever like to discuss treatment options, pricing, or have any questions directly, our team is always available to provide clear and honest information at service.uk@dentaprime.com

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Friendly, professional - and great results

I've now completed my treatment with Dentaprime and from start to finish it was superb. The premises and equipment are ultra modern and hi-tech, and all the staff are friendly, professional and give you total confidence. 18 months ago I was scared of dentists and had several rotten and broken teeth. Now I am much more relaxed about having dental work done, and my dental problems are sorted.

7 October 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Phil,

Thank you so much for sharing your experience. We’re delighted to hear that your treatment journey with us has been such a positive one and that it helped you feel more relaxed and confident about dental care.

It’s wonderful to know that the modern facilities, technology, and support from our team made a real difference and that you’re now enjoying the results of your treatment. Thank you for trusting us with your care and for your kind words.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really happy so far great facilities…

Really happy so far great facilities and the staff made me feel really comfortable.

19 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Steve,

Thank you for your great feedback! We’re delighted to hear that you’re happy so far, enjoyed our facilities, and felt comfortable with our team.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

DR soroush is really great at what he…

DR soroush is really great at what he does really makes you feel relaxed and amazing patient care team to.

18 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kenroy,

Thank you for your great feedback! We’re delighted to hear that Dr. Soroush helped you feel relaxed and that you experienced such strong patient care from the team. We’ll be sure to pass on your kind words.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really excellent dental practice

Really excellent dental practice, I have recommended some of my family and friends and they are all happy to 5 stars no complaints.

18 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Vijay,

Thank you for your fantastic feedback! We’re delighted to hear that you’ve had such a positive experience and that your family and friends are happy too. Your recommendation and 5-star support mean a great deal to us.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

James hoare and Dee gave great customer…

James hoare and Dee gave great customer service!

18 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Luke,

Thank you for your great feedback! We’re delighted to hear that James and Dee provided excellent customer service during your visit. We’ll be sure to pass on your kind words to them.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

I don’t have any experience of this I don’t have before any experience my…

I don’t have any experience of this my fast time for my dentist

17 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Nadia,

Thank you for sharing your thoughts. We understand that visiting the dentist for the first time can feel unfamiliar, and we’re glad you chose us for your first experience. Our team is always here to support you, explain everything clearly, and make your visits as comfortable as possible.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant service everything is…

Brilliant service everything is explained really well. And very efficient and professional.

17 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Pauline,

Thank you for your wonderful feedback! We’re delighted to hear that you found the service brilliant and that everything was explained clearly, efficiently, and professionally.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, mad me feel at ease the lady's on the third floor so friendly and explained everything to me.
Highly recommend.

16 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Amy,

Thank you for your lovely feedback! We’re delighted to hear that our team helped put you at ease and took the time to explain everything clearly. It’s great to know the team on the third floor made such a positive impression. Thank you for your recommendation.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

So pleased to be with dentaprime the…

So pleased to be with dentaprime the customer service is second to none really look after you.

16 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi William,

Thank you for your kind feedback! We’re delighted to hear that you’re so pleased with your experience and that our customer service made you feel well looked after.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, all staff have been great from start to finish really make you feel at ease!

15 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Paul,

Thank you for your wonderful feedback! We’re delighted to hear that our team provided brilliant customer service and helped you feel at ease throughout your experience.

Best regards,
The Dentaprime UK Team

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