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DentOrdu Oral and Dental Health Center Reviews 352

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making every interaction pleasant and smooth. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting the seamless coordination and communication. Reviewers are particularly impressed with the quality of the work and the care taken by the dentists, often noting the pain-free procedures and the outstanding results that restored their confidence. However, some customers also noted issues with accommodation and hotel staff, finding them unhelpful with room-related concerns. A few other people also felt that the overall experience was stressful and uncomfortable, citing issues with airport transfers, concerns about the environment, and unprofessional responses to their concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, caring, and helpful.... See more

Service

Users describe positive interactions with service, highlighting the professionalism, attentiveness, and... See more

User experience

Consumers report overwhelmingly positive user experiences, often describing them as amazing, brilliant, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the staff's patience, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing extreme satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Had 8 implants and 10 crowns fitted over two visits to the clinic. Great experience from the start. Ayla my coordinator let me know about transfers from airport and to the clinic for visits. Sera... See more

Rated 5 out of 5 stars

Best experience ever from start, which was 6 months ago to finish which just happened. I was here in June and got 13 teeth extracted, 6 implants, sinus lift, membrane and bone graft and at no point... See more

Rated 5 out of 5 stars

Dentordu is a well oiled machine. My coordinator Serap was excellent, really responsive and always on hand when needed. Nothing was too much effort for her. My dentist (I forget her name) was gentl... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Very understanding and kind people who accomodate to each individual’s needs whatever they may be. Couldnt be more happier with the outcome and for a very reasona... See more

Company replied


Company details

  1. Dental clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

As The Private Dent Ordu Dental Polyclinic, we give importance to people’s happiness and their genuine,happy smiles. The reason is because we think that it’s the biggest richness in life. Therefore, we don’t consider ourselves as just a clinic which finds solutions to teeth problems; but as a clinic that you will remember for a lifetime with your lasting happy smiles along with your mouth and teeth health. We always follow up with current technology and developments. Therefore, we closely follow the direction that dentistry is going towards in the World and we do our best to mett your needs and expectations. We think of each moment you will spend with us and we perfectly perform whatever is necessary for your happiness. We feel deservedly proud of being the solution to all of your mouth and teeth problems thanks to our professional doctors. Our Treatments Zirconium Tooth Laminated Teeth Root Canal Treatment Dental Fillings Orthodontic Treatment Teeth Whitening (Bleaching) Implant Periodontology Composite Fillings (Bonding) Pink Aesthetic Oral and Maxillofacial Surgery Aesthetic Dentistry


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

It's was a long process but worth it in…

It's was a long process but worth it in the end.
Very professional and technically bang on.
Great results.
Well worth the time and effect from all the team it was a comfortable experience, even though its not a comfortable experience.
Certainly consider this company and teeth just amazing
Thanks to the full team

20 June 2025
Unprompted review
Rated 5 out of 5 stars

With so many clinics to choose from, there is really only one option ~ DentOrdu 💯

I previously went to another clinic in Izmir, for extractions and implants and it was a terrible experience. Under no circumstances was I going to go back there after the 6 month healing process. Needless to say, I was nervous choosing another clinic to complete my teeth! I did a lot of research and finally settled on DentOrdu and I’m so glad I did.

If you’re nervous about the whole experience ahead of you, confused by the many different clinics and what they say they offer, have a fear of dentists in general, or feel ashamed by the state your teeth might be in, then please, choose these guys. You won’t be disappointed.

I was there for 7 days having my teeth fitted and the whole experience was amazing. I didn’t experience any pain or discomfort, every step was explained to me daily, the communication both at the clinic and in the evenings, concerning the next days appointments was so thorough.

I had a lot of nerves about going, after such an off putting experience the first time with Dent Glow, I nearly changed my mind the night before but it’s the best thing I’ve ever done.

I arrived back in the Uk yesterday and I’m over the moon with my new smile. I have my confidence back, can eat, talk and have made some friends for life too.

Thank you so much DentOrdu you were amazing in every way. Special thanks to Ozlem, you gave me the confidence to come back to Turkey and delivered on everything you promised. Kalin, clinic coordinator, you were a joy to see every day and your attitude and personality is amazing. You made everyone feel like an individual and cared for. The driver who took me back and forwards every day, the lady who continuously asked if we wanted tea or coffee, every person there played a part in making the whole trip worthwhile.

I cannot recommend DentOrdu enough!!! 🙏🥰

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. My dentist listened to every thing I wanted and delivered so happy with me teeth! Serap looked after me while I was here and she was so helpful and made me feel at ease when I arrived as I was so nervous! 100% recommend x

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

From the beginning to end of the process everyone was very accommodating and kind. Most especially Serpa. She made all the process easier and less nerve racking. Very professional and explain everything thoroughly. Having Eray in England also made the difference as we have local contact. Although the dentist and everyone in their team were absolutely fantastic, the accommodation wasn’t quite up to scratch and the staff at the hotel wasn’t very helpful with issues that we brought up regarding our room.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Husband and wife treatment

Me and my Husband had treatments done. We were looked after by Kalin one of the clinic coordinator, by Basak the sales coordinator, wonderful ladies and we truly believe that this ladies are the ones that keep patience to return and to recommend this clinic.
My dentist Irem, spoke some English which helped during procedure, she was extremely professional at all times and her attention to detail was reassuring. Thank you ladies, make sure you ask for a pay rise you so deserve it.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Dentordu & Serap 👏

From start to finish the communication has been flawless ,even out of business hours these guys are always making sure you are at the best you can be !! These guys are elite in the dental game and as I was going for 28 zirconium crowns fitting I was a-bit hesitant.
Never the less it was completely painless for my self and I was in the best hands possible especially under Seraps Supervision she kept me informed all of the way , made sure I was comforted and made sure I was aware of every little step through out the process ! This woman is amazing and she is a professional at what she does 10/10 from me , thank you for everything you are a diamond great job DentOrdu an experience never forgotten 👍🏼

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I recommend this Clinic Dentordu to…

I recommend this Clinic Dentordu to everyone, it’s affordable as price and really professional. Serap was the person who was assisting me all the time and made me to understand properly all the steps of my dental treatment. They are a star🙏🤩

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Very helpful Thank you, Ayla Akalin very professional
Trying all possible to deal with customer enquiries

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Hi lam very happy it was a wonderful…

Hi l meet Eray a coordinator in London and explained what l needed to be done he help me with the all process .lam very happy it was a wonderful experience.The pick up ,the dentorfu team was juste wonderful, helpful and kind.a specially Serap!she was here for me and assiste me in the process with a good explanation and support. I have left the team in clear mind knowing lam back for the finish

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended to all

Great all around service . Serap my coordinator was brilliant and handled everything for me with a lovely warm welcome on every visit. I personally had little to no pain or discomfort. Can't wait to come back to get my permanent teeth after the gums have healed . Thanks serap for everything.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

dental implants

Had dental implants done here service an staff were all amazing looked after me brilliantly serap was amazing at letting me know what was going on an making sure all ran smoothly the dentist batuhan an assistant nisa where amazing too great team of people all the staff are 1st class couldn't recommend more so happy with the outcome 5*

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I'm thoroughly impressed with DentOrdu Dental Clinic! The dentist was incredibly professional, helpful, and put me at ease throughout the entire process. The clinic itself was spotlessly clean, and the use of new-generation technology and equipment was reassuring. A huge thank you to Kalin for her excellent translation services - she was fantastic! Her help made a huge difference in ensuring I understood everything and felt comfortable. I'd highly recommend DentOrdu to anyone seeking top-notch dental care. The team's expertise, combined with their warm and welcoming approach, made for a truly exceptional experience!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Dentaordu Clinic provided excellent job…

Dentaordu Clinic provided excellent service! The facilities were modern and clean, and the doctors were professional and skilled. Serap was an amazing translator who helped facilitate communication throughout my visit. She was friendly, kind, and ensured that I understood everything. I'm very satisfied with the care I received and would recommend Dentaordu Clinic to others.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Dentordu

Couldn’t thank the staff at Dentordu enough, everyone was so friendly and welcoming, Especially Tulay who has help me through all the treatments and sorting everything out for me, also kalin for being so friendly and helping me every time I went to the clinic. Thank you to the dentist at Dentordu who did the work feel so much more confidence with myself couldn’t be happier! Thank you Dentordu!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Searched for a clinic to fix my teeth…

Searched for a clinic to fix my teeth for In touch with Serap a very good colleague from dentoreo and she gave me a step procedure on how they work and I couldn’t believe what a transformation they have done for me like wow I highly recommended

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Due to previous negative experiences

Due to previous negative experiences, I harbored a significant apprehension regarding dental procedures; however, I required treatment and discovered Dentordu. Upon contacting them, I received a prompt response. Basak was assigned as my coordinator, and the entire process proceeded smoothly. As it was my first visit to Turkey, she provided all necessary information, ensuring a seamless and exceptional experience. I received 26 zirconia crowns, the procedure was painless, and all work was completed efficiently. My smile and confidence have been restored, and I am consistently smiling. I highly recommend Dentordu. My coordinator, Basak, assured me I would not be disappointed, and she was absolutely correct. Therefore, I extend my sincere gratitude to Dentordu, Basak, and their entire team for a truly outstanding experience.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Done 2 implants and 4 crowns in…

Done 2 implants and 4 crowns in DentOrdu clinic. Everything was professional and with amazing attitude to me. Im absolutely happy with job they done with me. Huge thanks for my dentist Ahsen, assistant Sanem and special thanks to management team Serap and Ayla. You all doing great work. Keep going!!!
This clinic suggested me my friend. His also been wery happy with his implants. If you looking for dental treatment in Turkey then definitely my 100% for DentOrdu clinic.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

It was very good very welcoming and…

It was very good very welcoming and kind thank you to everyone for looking after me Serap communication was very good and really looked after me and thank you to do DR Meltem for doing such a good job and looking after me thank you🙏🏾

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Grateful to Dentordu

I would like to take a moment to share my heartfelt appreciation for the exceptional care and support I received during my dental journey over the past six months.
When I decided to continue my dental treatment with Dentordu, I was hopeful yet uncertain about the complexities that lay ahead. My journey involved a series of intricate procedures, including natural bone graft surgery, sinus lifts, and gingivectomy. Each step of the way, I was met with professionalism and expertise that truly alleviated my concerns.
🙏 I am immensely grateful to Dr. Tugba and her assistant Canan, whose calm demeanor and meticulous attention to detail made all the difference in my treatment. The level of care provided was remarkable; I always felt at ease, knowing that I was in capable hands.
Additionally, I would like to extend my gratitude to Serap, the dedicated patient coordinator. Her support and helpfulness were invaluable during my time at the clinic. She ensured I was well-informed and comfortable throughout the process. I would also like to acknowledge Eray, the sales coordinator, whose assistance made the logistical aspects seamless.
Last but certainly not least, I want to recognize the commitment of the clinic's management. The efforts made by the owner of the clinic to create a safe and nurturing environment for all patients did not go unnoticed. It is evident that patient care is a top priority at Dentordu.

Overall, my healing process has been significantly better due to the cohesive teamwork and dedication of the entire team. I am relieved and happy with the results of my treatment, and I genuinely appreciate everything that Dentordu has done for me.
Thank you once again for your exemplary service. I will certainly recommend Dentordu to anyone seeking quality dental care.

24 March 2025
Unprompted review

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