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DentOrdu Oral and Dental Health Center Reviews 352

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making every interaction pleasant and smooth. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting the seamless coordination and communication. Reviewers are particularly impressed with the quality of the work and the care taken by the dentists, often noting the pain-free procedures and the outstanding results that restored their confidence. However, some customers also noted issues with accommodation and hotel staff, finding them unhelpful with room-related concerns. A few other people also felt that the overall experience was stressful and uncomfortable, citing issues with airport transfers, concerns about the environment, and unprofessional responses to their concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, caring, and helpful.... See more

Service

Users describe positive interactions with service, highlighting the professionalism, attentiveness, and... See more

User experience

Consumers report overwhelmingly positive user experiences, often describing them as amazing, brilliant, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the staff's patience, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, with many expressing extreme satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Had 8 implants and 10 crowns fitted over two visits to the clinic. Great experience from the start. Ayla my coordinator let me know about transfers from airport and to the clinic for visits. Sera... See more

Rated 5 out of 5 stars

Best experience ever from start, which was 6 months ago to finish which just happened. I was here in June and got 13 teeth extracted, 6 implants, sinus lift, membrane and bone graft and at no point... See more

Rated 5 out of 5 stars

Dentordu is a well oiled machine. My coordinator Serap was excellent, really responsive and always on hand when needed. Nothing was too much effort for her. My dentist (I forget her name) was gentl... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish. Very understanding and kind people who accomodate to each individual’s needs whatever they may be. Couldnt be more happier with the outcome and for a very reasona... See more

Company replied


Company details

  1. Dental clinic
  2. Cosmetic Dentist
  3. Dentist

Written by the company

As The Private Dent Ordu Dental Polyclinic, we give importance to people’s happiness and their genuine,happy smiles. The reason is because we think that it’s the biggest richness in life. Therefore, we don’t consider ourselves as just a clinic which finds solutions to teeth problems; but as a clinic that you will remember for a lifetime with your lasting happy smiles along with your mouth and teeth health. We always follow up with current technology and developments. Therefore, we closely follow the direction that dentistry is going towards in the World and we do our best to mett your needs and expectations. We think of each moment you will spend with us and we perfectly perform whatever is necessary for your happiness. We feel deservedly proud of being the solution to all of your mouth and teeth problems thanks to our professional doctors. Our Treatments Zirconium Tooth Laminated Teeth Root Canal Treatment Dental Fillings Orthodontic Treatment Teeth Whitening (Bleaching) Implant Periodontology Composite Fillings (Bonding) Pink Aesthetic Oral and Maxillofacial Surgery Aesthetic Dentistry


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

All the way from London to the dentordu…

All the way from London to the dentordu oral and dental health center in Izmir in Turkey to fix my teeth. It was a nice experience, the staff are very friendly and helpful. A big big thank you to Ayla Akalin (sales and coordinator) for arranging everything (hotel, transportation and booking the appointment) for being professional, kind person, patient to answer to all my questions. I would recommend the DentOrdu clinic for sure. I would suggest to go Sunday and leave Sunday (7 days) so you can have enough time and not being rushed.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Well Ave been talking to so many…

Well Ave been talking to so many dentist in turkey and Ave never felt comfortable when speaking to them but dentordu for some reason I felt so comfortable and confident when I was speaking to goken. I hope I spelt his name right. The brother made feel so comfortable that I just thought what the he'll ill book it. So went booked flights ✈️ and went. Wooow what an experience I had. I took my son with me. The hotel the dentist stuff amazing very humble and very lovely people. Honestly change my smile around saved me money to. Where other dentist would say u need this n that but honestly. All I can say go honestly u will love it. Izmir is a beautiful place. Beautiful people around to. 10/10
Service 100% woow. And serap was amazing 👏 go go go team T are so humble. Team be as in team turkey izmir.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

AQIB zeb

All the way from Manchester oldham to izmir dentordu I had some implants on both sides it was a great experience all round great people very qualified dentists was really happy with the results all thanks to serap. tulai and my dentist she was excellent 👌 🙂 👍 would definitely recommend best dentist in turkey 🇹🇷

9 August 2024
Unprompted review
Rated 5 out of 5 stars

All the way from Ireland to the…

All the way from Ireland to the dentordu oral and dental health center in izmir - turkey. To get my teeth done, it was a lovely experience, the staff members are very friendly and helpful, especially Serap. And thank
you all for your wonderful service ,see you guys soon

22 August 2024
Unprompted review
Rated 5 out of 5 stars

I Recommend clinic in 💯%

I was waiting with my review to be sure all the treatment process is settled so I'm now 4 months after completion.
Thanks to Eray for always being available to answer any questions and set up everything from beginning of treatment.
In October I was for the first part of the treatment for the first time, I was a little worried because there are different opinions about dental treatment in Turkey. But my fears quickly disappeared.
Good transport and hotel ,clinic look in good standards and received all answers for any questions.
Thank you to Tulay for the warm welcome and replies any time of the day if have questions when I been in Turkey.
Second visit I had in April to final zirconium crowns fitting I came with family this time and we stay little longer and had chance to explore Izmir.
So most of the treatment is painless because you have supplied pain killers regularly,just had little pain up 2 weeks after coming back but this is normal after crowns fitted but disappeared if you take painkillers regularly.
Happy with final results:)Thank you to Dr.Tugba
Recommended clinics are value for money specially if you compare prices to other countries.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Dentordu is top class 10/10

Begasu me coordinator made me feel at ease from day one ..... I have all on 6 upper and bottom performed , even during my 3 months healing period she was there for any problems..... When I returned I need to make a special mention to my dentist ahmet batuhan, he's assistant zafer (good boxer) haha the girls at reception aysel and deniz , also meltem moral for checking my teeth , özlem also was also so helpful..... I am so happy with my implants, and many People have complemented them !!! BL3 was the perfect choice.... Thanks so much guys !!!!! Also special mention to basak who helped me out too

2 August 2024
Unprompted review
Rated 5 out of 5 stars

24 Zirconia Crowns - Amazing!

I booked to get 24 zirconia crowns with Dentordu. The process from start to finish was fantastic.

Eray was great as the patient coordinator in the UK who does your initial consultation and arranged everything for you.

Once you get to Turkey you hand over to a Turkish patient coordinator, who was Serap, who was amazing, making the whole process easy. The whole admin team are great also.

My dentist had 30 years of dentistry experience and was so good. Supported by a dental nurse who was lovely. Apart from the local anaesthetic, there was no pain at all, just little discomfort at times as you’d expect.

The process is so easy and straight forward, I’d highly recommend them.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Kevins experience

My experience with this clenic has all gone so very well from the beginning to the very end the treatment is so very professional i am very impressed with all the staff at the clenic they care for you and treat you so nice im missing them even now .😪 i can truly say 5 stars all the way. Love you guys keep.on doing what you guys do .. Service you guys give is Over Whelming.

29 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended Dentordu 🤩

I was really nervous about having dental treatment… however, Dentordu came highly recommended by several friends who had actually used them.

Excellent experience and service from first contact to with Bengu to arriving at the clinic for treatment.

Bengu ensured that all transfers from the airport and to and from clinic and accommodation was organised to perfection.

Exceptional organisation by Sara and Bengu along with dental surgeon and her assistant, a testament that Dentordu care about the client’s wellbeing and do all they can to ensure your plan, treatment and outcome is positive.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Dental Treatment

It was lovely having my teeth done DentOrdu. The staff were amazing throughout. My dentist was so supportive providing extra support. A special thank you to Dr Moral and to the lovely Serap.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

I would recommend Dentordu to anyone…

I would recommend Dentordu to anyone and everyone looking for that perfect smile! My experience from start to finish was absolutely amazing from initially speaking to Nur (sales director) and then Serap (co-ordinator) who guided and advised me throughout the whole process. A great team to put a smile on anyone's face!! A big thankyou to all the staff who made my experience memorable..

3 July 2024
Unprompted review
Rated 1 out of 5 stars

it was the worst experience of my life

it was the worst experience of my life. this clinic is really really bad!! they didnt take care of me, i was totally alone with everything.

27 April 2024
Unprompted review
DentOrdu Oral and Dental Health Center logo

Reply from DentOrdu Oral and Dental Health Center

We are sincerely sorry to hear about your recent experience at our clinic. Your feedback is incredibly valuable to us, and we are disappointed to learn that we did not meet your expectations.

At our clinic, we are committed to delivering exceptional care and support to every patient. We apologize if you felt overlooked during your visit; providing personalized attention is fundamental to our approach.

It has come to our attention that our clinic has not treated any international patients at the experience date , we kindly request confirmation of the clinic's name, patient name/surname and details of your treatment

We would appreciate the opportunity to discuss your experience further and explore how we can address your concerns. Please reach out to us directly at info@dentordu.com. Your insights will help us enhance our services and prevent similar situations in the future.

Once again, we apologize for any inconvenience caused and thank you for your patience and cooperation as we strive to resolve this matter promptly.

Best regards,

Rated 5 out of 5 stars

Serap has been super helpful she is…

Serap has been super helpful she is amazing made it so easy for me I was very nervous she calmed me down and step by step talked me through it she is so lovely and amazing at her job I have to say this is the best clinic

27 June 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish is it been…

From start to finish is it been perfect..
The whole experience was brilliant, very streamlined the staff even from the girls making coffee to the dentist and technicians. And big thank you to SERAP and AYLA for all their help to making me feel I am like part of their family. Big thank you to all Dr AHSEN and her assistant…

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Perfect place to get your teeth done

Perfect place to get your teeth done! They are so professional and stuff in here are amazing and Serap is star!! She helped me a lot and she is very friendly. My dentist is Tuba Sen she is beyond perfect and everyone in here was brilliant..

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, everyone was so helpful and couldn’t do enough for us would recommend them all day everyday, a massive thank you to the coordinators so helpful and would bend over backwards for us, everyone get yourselves over here for your dental work they are brilliant 🫶🫶

29 April 2024
Unprompted review
Rated 5 out of 5 stars

I have a new smile 😁

Best experience at a dentist in my 51 years. Obviously it comes with pain, however a lot less pain than UK dentist. All the staff are amazing, comforting and supportive. Ayla and Tulay were my regular coordinators, special thanks to them. All in all I have a new smile, a bigger appetite and most importantly better mental health. The boss looks like British actor John Thomson 🤪. Free hot drinks served all day, relaxed environment whilst waiting/in-between appointments. Thankfully I don’t need new teeth now, but would return in a heartbeat!
Great value for money, compared to UK!
Best wishes to all my new friends at Dentordu, keep up the great work ❤️

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Soo happy

Hello, I was put in contact with nur, who helped me organise the whole thing, from the minute I got into the plane I was taxid to and from the hotel and dentist, all the staff there are amazing and the really look after beyond expectations. even the taxi drivers are lovely, hotel was fine but i could not be happier with the final product and can’t stop smiling thank you to everyone there

27 April 2024
Unprompted review

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