Denture Medics Reviews 

199
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Broken bottom plate! Packed and sent on a Monday, back by Wednesday, fitted perfectly! A great service!

Company replied

Rated 5 out of 5 stars

My 90 year old father broke his dentures in three pieces during isolation and meant he couldn’t go to see his dentist! Couldn’t believe when I saw that he’s denture could be repaired in 24 hours !... See more

Company replied

Rated 5 out of 5 stars

Yes. Broke my denture and couldn't wait for a dentist's appointment ( I don't think they class it as an emergency and to be fair I wasn't in pain). I posted my broken denture on Tuesday afternoon a... See more

Company replied

Rated 5 out of 5 stars

I was quite nervous having to send my Husband's broken denture by post as there were no local options available. I used a tracked 24 hour service at the post office on Thursday afternoon and early on... See more

Company replied

Company details

  1. Denture Care Centre
  2. Dental Laboratory

Written by the company

Denture Medics are the Emergency Denture Repair team at CosTech Dental Laboratory, a select group of technicians working directly with members of the public for denture repairs. Whether you’ve lost a tooth, chipped your denture or broken it in two, the Denture Medics are able to fix and return your dentures within 24 hours for a single flat fee. And if you’re in our local catchment area, we’ll even pick it up and deliver it back to you for free!


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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4.8

All reviews

(199)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent, professional service

I cannot praise your company more, it it not often that I can post such a post over review for a business. Dental problems can be very stressful. I had a broken partial denture with one tooth. I posted it at lunchtime on a Wednesday via a tracked service at the post office. I received confirmation the next day that it had been received and repair completed. I received the repaired denture expertly packed this morning. Thank you

26 November 2021
Unprompted review
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Reply from Denture Medics

Thank you for taking the time to leave us a glowing review. We're pleased that we could be of service and that you are happy with our work.

Rated 5 out of 5 stars

Great customer service

The repair seems to be strong and the price is excellent.

The customer service was excellent, although the return delivery was late (Royal Mail at fault, not denturemedics!) the fantastic lady I spoke to sorted out the issue immediately.

13 November 2021
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Reply from Denture Medics

Thanks. We aim to be fair with our turnaround time and pricing. We're pleased you were happy with our service.

Rated 4 out of 5 stars

Denture was repaired quickly

Denture was repaired quickly. It was a full break and as such I know it is extremely difficult to get a perfect alignment without the patient present. I was able to use a small file to make the denture fit correctly.

13 November 2021
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Reply from Denture Medics

Thanks for the review

Rated 5 out of 5 stars

Excellent service

Excellent service literally 24hrs and dentures returned to my door , David their driver was very polite and helpful would highly recommend Denture medics

9 November 2021
Unprompted review
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Reply from Denture Medics

Thanks Adrian, glad we could help

Rated 5 out of 5 stars

Excellent

Excellent service, denture snapped in half, I can’t even see where the repair was made, very fast service too, thank you

6 November 2021
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Reply from Denture Medics

Thanks for the kind review Sue

Rated 5 out of 5 stars

Excellent service

Excellent service. Posted on Friday , received the dentures back Tuesday morning. Superb service

22 October 2021
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Reply from Denture Medics

Thanks for the review

Rated 5 out of 5 stars

Amazingly Fast Turnaround.

Amazingly Fast Turnaround.

My dentures were posted off for repair and returned to me, beautifully repaired in less than 48 hours.

17 October 2021
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Reply from Denture Medics

Thanks Roy, we aim for a quick turnaround on all repairs.

Rated 5 out of 5 stars

OUTSTANDING

I am 87 and housebound and was devastated when my dentures broke in half. My daughter tried locally to find someone who could help with no success.

So she went on the internet and my dentures were saved! Now they look and feel brand new. I got a fast and efficient service and would give more than 5 stars if it was possible. THANK YOU - MY SAVIOURS

17 October 2021
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Reply from Denture Medics

Thank you so much for the review, we're very glad you were happy with the service.

Rated 5 out of 5 stars

A1 is A1in Bolton

Broke my partial denture Sat night repaired Sunday.A1Dentures Ltd did an excellent repair and open on Sunday can't say more than that.

10 October 2021
Unprompted review
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Reply from Denture Medics

Hi Elaine, I think you have us confused with a different laboratory. We're Denture Medics, not A1 Dentures. Even so, we're glad you managed to get your partial repaired.

Rated 5 out of 5 stars

Great quick job and perfect customer…

Great quick job and perfect customer service, would use again and recommend to anyone wiv denture issues that have a low budget , many thanks to the whole team

10 October 2021
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Reply from Denture Medics

Thank you for your kind words. We appreciate the time you have taken to review our service.

Rated 5 out of 5 stars

Sent dentures off on Monday and were…

Sent dentures off on Monday and were delivered back Wednesday! Couldn't believe it and couldn't reccomend this company more! My partner broke his teeth and we were due to get married so this service was a god send!

20 September 2021
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Reply from Denture Medics

Glad we could help, we know how important it is to offer a quick service!

Rated 1 out of 5 stars

Waste of money

The shape of the dentures has been changed during the repair so that I cannot wear them at all now. There were sharp edges all along the repair lines. Waste of money

16 September 2021
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Reply from Denture Medics

Hi Barbara, apologies for the late reply and sorry to hear the repair hasn't met expectations. Any repair lines should've been trimmed and buffed to a smooth finish before being sent back. Could you please email us directly on denturemedics@costech.co.uk and we'll get this resolved for you.

Rated 5 out of 5 stars

Excellent service

Excellent service. First time I have used this company postal service brilliant, I sent them Monday repaired and returned Thursday..

28 August 2021
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Reply from Denture Medics

Thanks Keith, happy to help.

Rated 5 out of 5 stars

My Dentist could not help with broken…

My Dentist could not help with broken plate as their Repaiters were on holiday.

I could not find anyone else who would help until I found you on internet.
I was greatly relieved and amazed that the turnaround was only 2 days.
Aent Monday received back Wednesday Magic and back on proper food.

20 August 2021
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Reply from Denture Medics

Thanks for the review, we do our best to get repairs turned around asap.

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