Deodap 

I ordered some products from this app, but several items were missing and a few were damaged/broken. There was no proper customer care number available, and it was extremely difficult to register a complaint. After a lot of effort, I finally managed to contact them, but they only provided a partial refund, which was not even equivalent to the value of the missing and damaged items.
The products that were delivered were also of very poor quality and stopped working within 2–3 days. Overall, it was a terrible experience. The products are low quality, and the customer service is unresponsive and unhelpful.
I would not recommend this app to anyone. Very disappointing.

I ordered ceramic cup set and ceramic bowls set. They send mi plastic bowls set. I ordered 12 piece set of 6 ceramic cups and 6 ceramic bowls.But I received 6 ceramic cups with 2 Broken cup handles and 2 plastic bowls only. I raised complaint but they didn’t return or refund the product. Worst experience ever. They didn’t take responsibility for missing items and damaged products. I never buy again from deodap. Disappointment. I raised complaint many times. And they have late delivery.

I ordered flat mop and supplied with bathroom brush. When ticket was raised, I got message that the two products are similar and refund can not be initiated. I had not ordered bathroom brush. I am most surprised about their response.
After complaining to GRIVIENCE officer, I HAVE NOW RECEIVED MY REFUND.

I ordered 2 7 mukhi rudraksha and paid money, they send me 5 mukhi. when I informed about the wrong product, they took the money for what they send and closed the query by refunding rs 26. I tried to call in support and also tried in there whatsapp they responded that refund activated and complaint closed. I highly recommend not to buy any thing you will have chances of getting cheated

I have received my order today there was a hand fan which is totally damage If the company can't solve any issue than why give a damage product to waste people times. I even send the video of my problem. it's been from yesterday I wasting my time I already shows the product that is not working .
This is so disappointing the worst customer service I ever faces. From yesterday I am trying not one answer I have get to solve my issue no one is answering? Is it any fraud or scams deodap is doing

I had ordered a low height chair , but the quality is very very cheap, the seat of the chair was completed stained , and peeled from sides, basically i received a used one, the back rest is also low quality plastic and completely stained with loads of finger prints, no screws received for attachments, biggest fraud just like meesho. Also had order oil dispenser it's more worst , it's a low quality plastic, more poor quality than the regular mineral water bottles. Wasted my 950 rupees.

I have buy first time from this app and trust me they service was 3rd class. I have order 2 item and got one item wrong. When try to exchange it, they say we can’t accept your exchange request because you have not provide unboxing video when in bill receipt and and from the product SKU number it clearly show that they have send wrong item.

And in they application order history is not showing like other application.

So think twice before buying from Deodap. There is no guarantee you get correct item or you can exchange wrong item.

I purchase first time feom deodap. And i was not aware that i have to make unboxing video. And i not received one item.. as i know 1 item is missing. I complain in just withing 2 hour of delivery. I expalin them everything. That only 1 item is missing. At first they told provide invoice copy. And after 2 day they asking ng product images that i received. I purchase product for use. Not to showcase. I seems they dont want to sent vack missing item as well dont want to refund. Very bad experience with deodap.. i was thinking to vuy more items. But with this incident. I am very low in confidence for deodap. If deodap price is cheaper then quality us also cheaper as per price.

Ticket Details: #2602030348 for my complaint

Fraud app product missing in the box

Order id#U2526-12-1680881 on26-12-2025 order was pre paid. They give the order. Fraud ho gaya

I have buy 1st time from deodrap my experience so bad. I will never gona to by anything from this site. My 3 items damaged. Not usable. I am trying to return the product getting only ticket races reply.

Still waiting for reply from there team no one called me .

15 days waiting for there response

I placed an order with Deodap on 31 January (Order No: #U2526-01-1837416). At the time of ordering, it clearly mentioned that the product would be shipped within 24 hours, but till now the order has not been shipped.
When I check the order status, the pickup has been reassigned multiple times without any proper update or explanation. Another confusing issue is that the order shows two shipments but both have the same tracking number, which makes no sense.
The worst part is customer support. It is extremely difficult to contact them. Calls get automatically disconnected, and there is no response to queries raised. There is no proper way to get an update or resolution.
Overall, this has been a very frustrating experience due to misleading shipping information, lack of transparency, and poor customer service. I would not recommend Deodap unless they improve their logistics and support system.

I am ortered some items from Deo depp on 24th January the amount of order is 855 61 paise but the deodap has not dispatched yet and not giving tracking id and given tracking ID is fake they have not dispatched yet and no customer care reward back and no reply from the customer care the companies looking like a fraud and scamming company don't order

I am writing to express my disappointment with a recent order placed with your brand.
Unfortunately, the quality of multiple products received is extremely poor and not up to acceptable standards. In addition to this, the complimentary gift included with the order was incomplete, with parts missing, making it unusable.
What is even more concerning is the complete lack of customer support. I have tried reaching your customer care and have also sent emails, but there has been no response from your end. This has left me feeling helpless, as my money has been wasted on products that are either defective or unusable.
I request an immediate resolution to this issue — either a replacement or a refund — along with a response from your support team at the earliest.
I am compelled to share my experience through a public review and on social media platforms.
I hope your team takes this complaint seriously and resolves it without further delay.

Worst app. My order is showing as delivered but it has not been delivered yet.

They deliver wrong or defected product and there is no proper return policy or refund system. They have only one copy paste line.

We appreciate your recent order, and upon careful review, we have determined that the product received aligns closely with your initial purchase. Regrettably, we are unable to process any refund in this instance. We value your understanding and look forward to continuing to serve you with our quality products and services.

Company has sent wrong products and are not giving refund.
It is fake company. Please do not order from it

No policy for return or exchange
even if your product is damaged , you wont get any replacement option or return option. They just text you daily for pretending to help us but after that no one replies and your query left unsolved .I texted them from last 10 days to return my order but no one replies positively. Don't order from Deodap . Better to buy from somewhere else

No policy for return or exchange
even if your product is not working as promised, you wont get any replacement option or return option. If you fight for sometime they might provide you half money back.
I purchased many things from deodap. Most of them are cheap quality. Better to buy from somewhere else

Ordered online paid in advance for 4 items one of item I ordered 2 quantity. They send me only one . Tried many times to contact but no one picked .even online raised complaint with opening box video with proof . No one interested to send product which I already paid or refund.