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Depanneo Reviews 2,576

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 4 out of 5 stars

During our Airbnb stay, we had a plumbing issue, and Depanneo saved the day. The customer service was friendly and spoke English, and the plumber arrived quickly and fixed everything perfectly. Highly... See more

Company replied

Rated 1 out of 5 stars

Charged 303 euros for a call out to diagnose a failed pump - took 15 mins. Then said the cost would be 750 euros plus labour to fix it. When you checked on AI the price came in at 250 euros. Whe... See more

Rated 5 out of 5 stars

We called in the evening to get our front door opened. He came right away. Great service. We keep his business card and use this company again.

Company details

  1. Locksmith
  2. Electrician
  3. Emergency locksmith service
  4. Glazier
  5. Plumber
  6. Septic tank service

About Depanneo

Written by the company

Spécialiste du Dépannage en France

Depuis 2016, Depanneo est votre partenaire de confiance pour tous vos besoins en dépannage, rénovation et installation. Nous mettons en relation particuliers et professionnels avec des artisans locaux qualifiés, couvrant 7 corps de métiers essentiels :
  • Serrurier : Intervention rapide pour tous vos problèmes de serrures, installations de portes blindées et systèmes de sécurité.
  • Plombier : Solutions efficaces pour vos fuites, installations sanitaires, rénovations de salle de bain et chauffage.
  • Électricien : Experts en dépannage électrique, conformité, installations et rénovations électriques.
  • Chauffagiste : Entretien, réparation et installation de vos systèmes de chauffage pour un confort optimal.
  • Vitrier : Remplacement et réparation de vitres, installation de fenêtres et travaux de miroiterie.
  • Dératisation, Désinsectisation, Travaux, Assainissement : Services complets pour un environnement sain et sécurisé, y compris les rénovations et installations spécifiques.

Pourquoi choisir Depanneo ?

Rapidité : Un artisan chez vous en 45 minutes maximum, 24h/24 et 7j/7. Transparence : Des tarifs fixes et sans surprise, annoncés à l'avance. Qualité : Des artisans rigoureusement sélectionnés pour leur expertise et leur professionnalisme. Polyvalence : Dépannage, rénovation et installation pour répondre à tous vos besoins. Satisfaction Garantie : Nous nous engageons à vous fournir un service irréprochable.

Réservation en Ligne Facile

Réservez un artisan local et qualifié en quelques clics seulement. Notre processus de réservation est simple et intuitif : cliquez ici pour commencer.

Témoignages de nos clients

Découvrez ce que nos clients disent de nous et pourquoi ils nous font confiance pour leurs dépannages, rénovations et installations. Votre satisfaction est notre priorité.

Une question ?

Consultez notre FAQ

Contact info

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Réservation en ligne

Réservez un artisan local et qualifié en quelques clics seulement

4.1

Great

TrustScore 4 out of 5

3K reviews

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Replied to 19% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Very expensive- felt like a rip off .

Charged 303 euros for a call out to diagnose a failed pump - took 15 mins. Then said the cost would be 750 euros plus labour to fix it.

When you checked on AI the price came in at 250 euros. When I mentioned this the engineer shrugged & said AI was incorrect.

I felt the engineer was massively over charging & I would not feel confident using this company.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Bonne impression, et bon contact. Diagnostic rapide

Diagnostique rapide, après une intervention ds la 1/2. Bonne impression

11 December 2025
Depanneo logo

Reply from Depanneo

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre intervention a répondu à vos attentes. Votre satisfaction est notre priorité, et nous sommes heureux d'avoir pu vous aider.

N'hésitez pas à nous recontacter pour tout besoin, qu'il s'agisse de plomberie, serrurerie, électricité, vitrerie ou travaux divers.
Vous pouvez visiter notre site https://www.depanneo.com ou nous appeler directement au 09 70 70 07 37.

À bientôt, et encore merci pour votre confiance !

L'équipe Depanneo

Rated 1 out of 5 stars

Hot water boiler sprung a leak…

Hot water boiler sprung a leak overnight. Phoned Depanneo next morning, who agreed to send someone within 40 minutes. Two hours later they called to say I should try another plumber service instead. At least they called back, but what is the point of an emergency service which is not reliable?

22 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor service all round

Urgent water leak, called this number and got a reference for the following day, waited until 14:00 and no sign of anyone, called only to be told there was no availability!!! What a joke of a service to not even tell me this was the case and wasted 6 hours that I could have spent trying to find someone!!!

19 April 2025
Unprompted review
Rated 1 out of 5 stars

This service is a big SCAM

This service is a big SCAM. They came to unclog the drain. During that they broke a boiler part what started to splash water right after they left. It's been over a week and I can't get anyone to answer email. When I called they just promised they will get someone but I never heard back again. I paid them and then paid 2x that amount to get fixed the part they broke by another company. STAY AWAY FROM THIS SCAM COMPANY.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

excellente communication

excellente communication, l’intervenant a été super rapide dans son intervention. Son travail est impeccable je recommande. Ma porte est nickel

5 February 2025
Unprompted review
Depanneo logo

Reply from Depanneo

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre intervention a répondu à vos attentes. Votre satisfaction est notre priorité, et nous sommes heureux d'avoir pu vous aider.

N'hésitez pas à nous recontacter pour tout besoin, qu'il s'agisse de plomberie, serrurerie, électricité, vitrerie ou travaux divers.
Vous pouvez visiter notre site https://www.depanneo.com ou nous appeler directement au 09 70 70 07 37.

À bientôt, et encore merci pour votre confiance !

L'équipe Depanneo

Rated 1 out of 5 stars

Please read.

Please read.

I don't recommend this agency!
I fell i was scam!
Over pricing! I paid 1,130 euros

I called this agency and asked first how much will cost for opening my door if left my keys inside door knobs. They gave me price around 200 to 300 euros. I was confident with the price they give me and give them the work. The locksmith arrive at 12:00pm sothat this way i will paid double.
The locksmith tried a trick but i don't see any effort. He had to do his last option to destroy the lock system and replace a new one. After doing the job i was shock with the price he give me. I need to pay 1,133 euros for the replacement and his service. He didn't even give me warning that i will paying this much. Of course i complain but he encouraged me by telling me that my insurance will return this bill by filling a lost keys. But sadly I'ved got only 150 euros.

26 December 2024
Unprompted review
Rated 4 out of 5 stars

During our Airbnb stay

During our Airbnb stay, we had a plumbing issue, and Depanneo saved the day. The customer service was friendly and spoke English, and the plumber arrived quickly and fixed everything perfectly. Highly recommend!

14 January 2025
Depanneo logo

Reply from Depanneo

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que notre intervention a répondu à vos attentes. Votre satisfaction est notre priorité, et nous sommes heureux d'avoir pu vous aider.

N'hésitez pas à nous recontacter pour tout besoin, qu'il s'agisse de plomberie, serrurerie, électricité, vitrerie ou travaux divers.
Vous pouvez visiter notre site https://www.depanneo.com ou nous appeler directement au 09 70 70 07 37.

À bientôt, et encore merci pour votre confiance !

L'équipe Depanneo

Rated 5 out of 5 stars

Délai d'intervention respecté

Délai d'intervention respecté. Prestation de qualité.

25 June 2024
Depanneo logo

Reply from Depanneo

Bonjour,

Merci de la confiance que vous avez accordée à notre service 🥇.
Notre équipe reste à votre disposition en cas de besoin 🆘.

Bonne continuation 😎,

L'équipe Depanneo

Rated 5 out of 5 stars
Depanneo logo

Reply from Depanneo

Bonjour,

merci de la confiance que vous avez témoigné à notre service 🥇.
Notre équipe reste à votre service en cas de pépins. 🆘

Bonne continuation 😎,

l'équipe Depanneo

Rated 5 out of 5 stars

Excellent service

18 January 2024
Unprompted review
Depanneo logo

Reply from Depanneo

Bonjour,

merci de la confiance que vous avez témoigné à notre service 🥇.
Notre équipe reste à votre service en cas de pépins. 🆘

Bonne continuation 😎,

l'équipe Depanneo

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