They do not send the items and they do…
They do not send the items and they do not answer messages. Avoid!
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Deportes Total destaca como uno de los principales distribuidores de productos de pádel y otros muchos deportes tanto en España como en toda Europa. Nos especializamos en un deporte que enciende la pasión de todos los involucrados en nuestra empresa. En nuestra plataforma online, encontrarás más de 3.000 artículos de las marcas líderes en el mundo del pádel. Además de pádel, encontrarás muchos otros deportes como baloncesto, boxeo, buceo, natación, tenis y muchos más.
C/ Leandro Nº 5 Polígono Industrial Oeste, 30820, Alcantarilla, Spain
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They do not send the items and they do not answer messages. Avoid!
Poor Quality Products and No Response to Complaint
I ordered a Box of 100 Overgrips Vibor-a Smooth (Multicolor) from Deportes Total (Order #EN007873, placed on 16/08/2025).
Unfortunately, the quality is extremely poor. After only 45 minutes of normal play, the overgrips were already badly worn and damaged — completely unacceptable for a product of this price.
I contacted customer service with photos and a detailed complaint, but I have not received any response. This lack of communication and accountability is very disappointing and unprofessional.
I cannot recommend this company based on my experience — poor product quality combined with no customer support.
I bought a Nox racket in January, ML 10 Quantum 2025. After 5 months, it broke in the middle on a light volley. Unfortunately, Deportes Total does not respond to my emails. I therefore contacted NOX directly. NOX responded to me immediately. Deportes Total must send a letter of guarantee to NOX. Then NOX will cover the damage. Why doesn't Deportes Total do this?
Compré una raqueta Nox en enero, la ML 10 Quantum 2025. Después de 5 meses, se rompió por la mitad con una volea ligera. Lamentablemente, Deportes Total no responde a mis correos electrónicos. Por lo tanto, contacté directamente con NOX. NOX me respondió de inmediato. Deportes Total debe enviar una carta de garantía a NOX. Entonces NOX cubrirá los daños. ¿Por qué Deportes Total no lo hace?
My adidas metalbone 3.4 hrd broke after 3 months of use. It broke just by playing normally, on the racket face, wich u read a lot on the internet. I’ve never hit the glass or fence or anything. Bij looking at the pictures u can just immediatly tell its an faulty product.
I’ve tried contacting them via whats app and email telling them my issues with my padel racket, but they simply don’t reply… I’ve also filled in a warranty claim form, but on that they also don’t reply.
I’m very dissapointed because it was an expensive racket, wich broke by just playing de game of padel.
I placed an order on their website on 17 June. My credit card has been charged with the full amount of order. Since then my order status has not changed and the order has not been shipped. I am desperately trying to reach the company through all communication means but have not had any success. They are not responding to my mails, neither answer the phone calls. Very sad experience.
I made the order saturday and in less than 2 Days it was in my house. It was really fast and i was checking in multiples pages and shops to get the Best prices and the best padel rackets and at the end o only has 2 options and was from this Page, it show how competitive and good rackets it has. If you want one padel racket go to that si te and Just enjoy your purchase and racket
Ordered padel equipment from different websites all over Europe but this shop stands out: Brilliant communication via Whatsapp pre-purchase (choose racket weight e.g.), good prices, fast shipping and perfect packaging. Will definitely order again. Gracias y saludos!
Good prices, good communication and fast delivery. Perfect so far.
The price was excellent, delivery in time. I suggest to buy in this shop
Great website! Just ordered a raquete together with a protection, and they offered me a grip as well. Order arrived relatively quickly! Well packed and presented also! 10/10
So glad I scrolled down a bit and found this company! They had what I was looking for to a lower price. After contact with a nice & friendly customer service they followed it up with a quick delivery. Can really recommend this company!
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