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Deposit Power Reviews 1,009

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TrustScore 5 out of 5

4.9

Mortgage broker
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth, user-friendly application process. However, some people mentioned experiencing a lengthy and disjointed application process, with occasional long wait times for calls to be answered and multiple requests for additional documentation. A few other people also felt that the initial process was challenging or required providing a lot of personal information before being rejected.

What people talk about most

User experience

Customers had positive experiences with the user experience. Many reviewers found the application process... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the incredibly fast approval... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the friendly,... See more

Based on these reviews

Rated 5 out of 5 stars

This was the second company I approached. The first wouldn’t deal with a divorce settlement, it was prejudiced and they made me jump a lot of hoops and provide a lot of personal info before rejecting... See more

Rated 5 out of 5 stars

Anna Lin made your processes easy to understand and navigate. She listened to my situation, made her professional assessment asking me to supply additional data. She then passed my case on for review.... See more

Rated 5 out of 5 stars

A fantastic company that was easy for our mortgage broker to access funds that we require for a new purchase. The process was clear, professional & efficient without delays or confusion. 5 stars thank... See more

Company replied

Rated 5 out of 5 stars

Quick no nonsense these guys know what they are doing and do it extremely well, the whole process was streamlined and intuitive a real pleasure to deal will andending in a great result. I could not r... See more

Company replied

Company details

  1. Mortgage broker
  2. Financial advisor

Written by the company

Deposit Power is Australia’s Number 1 deposit bond provider and for over 30 years and has been providing deposit bonds to home buyers and sellers across Australia. We make securing a property so simple, like click fill and approval in minutes kind of simple.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Snowie Guo Review

Snowie who was assigned to look after the applications had prompt responses within 2 hours whilst also running through the application process and document requirements.
This was also accounting for the numerous questions brought up, and providing back end support once the applications have been lodged.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Helping a single mum start over!

This was the second company I approached. The first wouldn’t deal with a divorce settlement, it was prejudiced and they made me jump a lot of hoops and provide a lot of personal info before rejecting it. but deposit power allowed me to easily provide all the info and could see it was all straight forward and approved it so quickly! Everyone was so helpful and didn’t treat me like I needed a husbands permission. It means the world

16 April 2026
Rated 1 out of 5 stars

great communication

great communication, easy, efficient and reliable… property secured!

15 April 2026
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Reply from Deposit Power

Hi Omm,

Thank you for your review. We're happy to hear that you found the experience easy, efficient and reliable and you were able to secure your property.

Kind regards,
The Deposit Power team

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