DEPSTECH Reviews 271

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I placed 2 order on different days buying products that was supposed to be on stock. The website accepted and confirmed my order. Later, I received an e-mail stating that the product was out of stock.... See more

Rated 5 out of 5 stars

The product is good quality, a fair price, easy to use, and it shipped quickly. The picture quality is decent as well at 1080P even when compared to items like cell phone images. I am unsure if ther... See more

Rated 5 out of 5 stars

I have ordered the boroscope camera model 580 being available to EU. The product looks sturdy and ergonomic and comes with a hard case. Before, I have tested another camera having a too much flexible... See more

Rated 5 out of 5 stars

Great stuff, very capable inspection camera. High quality feel, too. The inspection cable is long, although, somewhat sadly, this model does not feature an articulating camera head (a more expensive m... See more

Company details

  1. Tool shop

Written by the company

DEPSTECH is the leading diagnostic tool manufacturer, its endoscopes and inspection cameras have led the industry in both durability, performance, and ease of use since 2014. Adhering to the motto of "All for your joy", DEPSTECH is devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights loyal users around the world. For the past decade, DEPSTECH has served millions of happy customers and will continue to lead with a focus on providing innovative, effective household and industrial solutions with an unwavering commitment to the products. Its mission is hope to help consumers solve problems in different situations in order to live a more convenient and quality lifestyle.


Contact info

4.0

Great

TrustScore 4 out of 5

271 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to purchase, better orientation

Easy to purchase, love the product and realy like the swivel camera. The only gripe I have is the the normal orientation and the flip relative to the up and down of the camera. Wish it flip up and down the same with the camera up and down.

1 August 2025
Rated 2 out of 5 stars

Not so great

Not so great. You are asking for a review before I have even received the product. I assume it is lost in china somewhere

19 May 2025
DEPSTECH logo

Reply from DEPSTECH

Hi ,

We apologize for the inconvenience. Please check your email and our CS team has helped you with the troubleshooting.

If you have any questions, please contact us at hi@depstech.com.

Best,
DEPSTECH

Rated 5 out of 5 stars

It does exactly what is supposed to do

I looked around for a bore scope,having had another brand that worked but was low quality, and saw Depstech being used.Being a shop owner a bore scope is used often and the articulation is a bonus when inspecting cylinder bores,over top of fuel tanks and etc.
This is the tool that won't be borrowed, I'll let them use my old one though.

14 May 2025
Rated 1 out of 5 stars

I ordered a dual lense 5" screen scope

I ordered a dual lense scope with 16.5 ft snake and 5 inch screen. And the carrying case for the unit to.keep it protected and all the parts together. The tracking number showed the complete order coming. When received it was only the carrying case and it.now.shows the order complete and I have yet to receive the borescope. They have no co tact number to speak with anyone. Only sending email and to this point I have yet to receive a response from them to find out.if their was a mistake? Is there another package coming I didn't get a tracking number for? I know people and companies make mistakes. Nothing is perfect. But not having a customer service number to not get this resolved in a timely manner would of.been a deal breaker for.me. had I known in advance. I didn't order the borescope because I needed it in 3 months. I am in need of it now amd have no way to get an update or resolution. Or even have any clue if they will ever respond I will update this in a couple days whether good or bad.

2 May 2025
Unprompted review
DEPSTECH logo

Reply from DEPSTECH

Hi ,

We apologize for the inconvenience. Please check your email and our CS team has helped you with the troubleshooting.

If you have any questions, please contact us at hi@depstech.com.

Rated 5 out of 5 stars

I still have not received Product…UPDATE!!!

I still have not received my product after 2 weeks!? After ordering, the delivery date was changed. Now it says it'll be roughly 3 weeks for delivery.

Everything went great other than the shipping. Unfortunately, this is the tool that I needed the most to work on small engines.

Giving better shipping options would be helpful. Hopefully it arrives when it says it will and not update to a layer date again.

I will leave a product review if I receive the product.

UPDATE: DEPSTECH came through and got things sorted out and got my package to me ASAP! I was very impressed with they're handling of the situation. So much so that I will continue to buy their products. They showed they cared enough about they're customers to make things right. Kudos to them! 5 stars for how they handled it!!!

Also, the item l bought is great l absolutely love it. I'll be buying the articulating endoscope as well.

Thanks again
Dom

21 March 2025
DEPSTECH logo

Reply from DEPSTECH

Hi Dom,

We apologize for the inconvenience. Please check your email and our CS team has helped you with the troubleshooting.

If you have any questions, please contact us at hi@depstech.com.

Best,
DEPSTECH

Rated 5 out of 5 stars

A fascinating tool....

The DS630 Two-Way Articulating Borescope, 5-inch Snake Inspection Camera is an astounding piece of technology. The ability to articulate the camera in tight spaces saved me a lot of effort and gave me information that saved a tremendous amount of time. The DS630 is a well built easy to use tool that I'll cherish having for years. I will also complement the DS630 with a longer snake version to ensure I possess a two pronged attack for my auto and household needs.

6 March 2025
Rated 1 out of 5 stars

ordered weeks ago

ordered weeks ago. still yet to receive my package

18 February 2025
DEPSTECH logo

Reply from DEPSTECH

Hi Christopher,

We apologize for the inconvenience. Please check your email and our CS team has helped you with the troubleshooting.

If you have any questions, please contact us at hi@depstech.com.

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