DEPSTECH Reviews 271

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I placed 2 order on different days buying products that was supposed to be on stock. The website accepted and confirmed my order. Later, I received an e-mail stating that the product was out of stock.... See more

Rated 5 out of 5 stars

The product is good quality, a fair price, easy to use, and it shipped quickly. The picture quality is decent as well at 1080P even when compared to items like cell phone images. I am unsure if ther... See more

Rated 5 out of 5 stars

I have ordered the boroscope camera model 580 being available to EU. The product looks sturdy and ergonomic and comes with a hard case. Before, I have tested another camera having a too much flexible... See more

Rated 5 out of 5 stars

Great stuff, very capable inspection camera. High quality feel, too. The inspection cable is long, although, somewhat sadly, this model does not feature an articulating camera head (a more expensive m... See more

Company details

  1. Tool shop

Written by the company

DEPSTECH is the leading diagnostic tool manufacturer, its endoscopes and inspection cameras have led the industry in both durability, performance, and ease of use since 2014. Adhering to the motto of "All for your joy", DEPSTECH is devoted to creating high-quality, yet affordable products backed up by friendly, responsive service that delights loyal users around the world. For the past decade, DEPSTECH has served millions of happy customers and will continue to lead with a focus on providing innovative, effective household and industrial solutions with an unwavering commitment to the products. Its mission is hope to help consumers solve problems in different situations in order to live a more convenient and quality lifestyle.


Contact info

4.0

Great

TrustScore 4 out of 5

271 reviews

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Rated 1 out of 5 stars

Almost a Complete Failure on Every Level

I ordered a wi fi endoscope some years ago when they cost about $200. It worked rather well though I didn’t use it much. But when I needed it most the solder connecting the charging plug inside the cheap Chinesium control box broke, making it unusable. I ordered another one but got a version not compatible with my iPhone. When I contacted the company their attitude was “you ordered the wrong one too bad.” I still need an endoscope so I ordered the correct one by express. Apparently their idea of “express” is different from mine because 5 days later it hasn’t even shipped yet. It’s on track to arrive slower than the first but at the higher shipping cost. I hope I can get the stupid thing and have it work at least once but my hopes aren’t high at this point.

9 November 2023
DEPSTECH logo

Reply from DEPSTECH

Hi Eric,

Due to the peak shopping season, the logistics speed is much slower than expected, and we sincerely apologize for any inconvenience caused. Our customer service has already contacted you via email and will definitely provide a satisfactory solution for you.

Best regards,
DEPSTECH

Rated 5 out of 5 stars

Well worth the money

They were quick to deliver a high quality. I work for an automotive manufacturer and sometimes I need to see into areas that I cannot otherwise see into. It has made my job alot less frustrating.

26 October 2023
Rated 1 out of 5 stars

Quality company, quality instrument

It has been three weeks and package has not arrived yet. Depstech responded fast. Problem was with slow mail not with Depstech. DS580 is impressive; the hard case will protect this quality instrument getting bounced around, the image display is clear and showing good detail, the whole kit smacks of quality. I am ordering another one as a gift to a relative.

15 October 2023
DEPSTECH logo

Reply from DEPSTECH

Hi Joe,

We apologize for the inconvenience. Please contact us at hi@depstech.com, we'll help you with the troubleshooting and any claims.

Best,
DEPSTECH

Rated 5 out of 5 stars

Arrived as claimed.

Arrived as claimed.
Regarding the DS580 - it does what Depstech claim:
robust, sharp and clear picture out put.
Still using and getting used to the endoscope, not to mentioned the rugged casing.
All's well.

29 October 2023
Rated 1 out of 5 stars

The thing worked for a minute

The thing worked for a minute, then I set it aside to address other issues. When I tried to get the image back, it would not connect to my iphone. Go figure. The most frustrating part though, is that there is no way to connect to technical assistance on your website.
Michael

29 September 2023
DEPSTECH logo

Reply from DEPSTECH

Hi Michael,

We apologize for the inconvenience. Please check your email and our CS team has helped you with the troubleshooting.

If you have any questions, please contact us at hi@depstech.com.

Best,
DEPSTECH

Rated 1 out of 5 stars

Chinese company with no European…

Chinese company with no European office. I tried to send back a product that wasn't working and they gave me an address at Prague Airport. The package got stuck in customs and they said it was my responsibility to ensure it got to the address. Awful customer service.

21 September 2023
Unprompted review
Rated 4 out of 5 stars

Good Performance for a Decent Price

The product worked as expected out of the box. The wifi connection between my iPhone and the camera wifi adapter was fairly straightforward. I've used the product several times and the wifi connection is easily established every time. The camera is satisfactory and the image quality is good. The device is inexpensive and all told is a good value.

10 September 2023
Rated 5 out of 5 stars

Works well

Product arrived on time (just over 1 week after ordered). Used it last week, and it worked really well.

5 September 2023

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